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All properties in Kantenah, Quintana Roo, Mexico
1 room, 2 adults

El Dorado Seaside Palms, Adults only All inclusive, Kantenah

4.5-star4.5 stars
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, QROO, 77710, Mexico

Adults-only beachfront property with spa, near Xpu-ha Beach
  • Free WiFi and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds…Aug. 5, 2018
  • amazing experience .will recommend to other family and friends..excellent service, food…Jun. 10, 2018

El Dorado Seaside Palms, Adults only All inclusive, Kantenah

  • Luxury Junior Suite
  • Beachfront Junior Suite
  • Swim Up Junior Suite
  • Premium Junior Suite
  • Junior Suite

What’s around El Dorado Seaside Palms, Adults only All inclusive, Kantenah

Landmarks

  • On the beach
  • Akumal Beach - 9.1 mi / 14.6 km
  • Half Moon Bay - 10.1 mi / 16.3 km
  • Yal-ku Lagoon - 10.3 mi / 16.5 km
  • Riviera Maya Golf Club - 10.4 mi / 16.8 km
  • Xcacel Beach - 13.5 mi / 21.7 km
  • Xcacel-Xcacelito Sanctuary - 14.4 mi / 23.2 km
  • Xel-Há Park - 14.6 mi / 23.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22.4 miles/36.1 km
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 38 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free uncovered onsite valet parking

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • 10 restaurants
  • 11 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Basketball on site
  • Volleyball on site
  • Beach towels
  • Pool umbrellas
  • Health club
Working away
  • Conference space
  • Conference space size (feet) - 8000
  • Conference space size (meters) - 743
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free WiFi
  • Free international calls
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Náay Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Arrecifes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Seaside Market - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Mia Casa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Beach Barbeque - This beachfront restaurant specializes in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

El Dorado Seaside Palms, Adults only All inclusive, Kantenah’s small print

Also known as

  • El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
  • El Dorado Palms
  • El Dorado Palms By Karisma Adults Only All Inclusive
  • El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
  • El Dorado Seaside Palms, Adults only All inclusive Kantenah

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for El Dorado Seaside Palms, Adults only All inclusive, Kantenah

  • Does El Dorado Seaside Palms, Adults only All inclusive offer free cancellation for a full refund?
    Yes, El Dorado Seaside Palms, Adults only All inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at El Dorado Seaside Palms, Adults only All inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at El Dorado Seaside Palms, Adults only All inclusive?
    Yes, there's free valet parking.
  • Is there a pool at El Dorado Seaside Palms, Adults only All inclusive?
    Yes, there are 5 outdoor pools.
  • Are pets allowed at El Dorado Seaside Palms, Adults only All inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at El Dorado Seaside Palms, Adults only All inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near El Dorado Seaside Palms, Adults only All inclusive?
    Yes, there are 10 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Bloved Lounge & Restaurant (2.5 mi), Royal Grill (2.7 mi), and Paparazzi (5.5 mi).
  • What is there to do at El Dorado Seaside Palms, Adults only All inclusive and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Palms, Adults only All inclusive also has 3 poolside bars, 11 bars, and a health club, as well as private indoor hot tubs and a garden.

Recent reviews

Good 7.8 From 10 reviews

Exceptional 10.0
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Kathy & Glenn, us6 night trip
Exceptional 10.0
Excelente
Una experiencia de relajación magnífica
ROGER, mx2 night trip with friends
Very Good 8.0
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
mx7 night trip
Exceptional 10.0
Buenas instalaciones y servicio, la comida muy buena
mx4 night trip
Exceptional 10.0
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Karla, mx2 night trip
Good 6.0
mx4 night trip
Fair 4.0
us7 night trip
Very Good 8.0
us7 night trip

El Dorado Seaside Palms, Adults only All inclusive, Kantenah