10/10 Exceptional
This is a very nice hotel. They have very good staff and have free shuttle bus to the railroad station. Love this hotel.
George
George , 1-night trip
Mercure Shanghai Hongqiao Railway Station
Hotel with restaurant, near Hongqiao Tiandi
Enjoy your visit to Shanghai with a stay at Mercure Shanghai Hongqiao Railway Station. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Rui, which serves international cuisine and is open for breakfast and dinner.
Good
Popular amenities
- Bar
- Free parking
- 24/7 front desk
- Laundry facilities
- Air conditioning
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Room service
- Business center
- 24-hour front desk
- Computer station
- Water dispenser
- Laundry service
- Self-serve laundry
- Concierge services
- Free newspapers in the lobby
Feel at home (6)
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Elevator
Room options
Check availability for these dates
Showing 7 of 7 rooms
Deluxe Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 3
- 1 King Bed
Deluxe Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 3
- 2 Twin Beds
Privilege, Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 3
- 1 King Bed
Privilege, Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 3
- 2 Twin Beds
Standard Room, 1 Twin Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 2
- 1 Twin Bed
Executive Suite, 1 King Bed, Accessible
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 3
- 1 King Bed
Superior Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
- Sleeps 2
- 1 King Bed
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About the area
No 5 Lane 683 Shenhong Road, Mansion Sincere Center, Shanghai, Shanghai, 201106
About this property
Mercure Shanghai Hongqiao Railway Station
Enjoy your visit to Shanghai with a stay at Mercure Shanghai Hongqiao Railway Station. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can check out Rui, which serves international cuisine and is open for breakfast and dinner.
At a glance
Property amenities
Room amenities
Special features
Dining
Rui - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner.
Onsite venue #2 - lobby lounge.
Frequently asked questions
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Mercure Shanghai Hongqiao Railway Station Reviews
7.4
Good
8.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
6/10 Good
注意标间千万别定单人间写的是twinbed,其实是单人床!
一开始给了一间超级小的房间。非常惊讶，mercure竟然有这么局促的房间后来知道，(每层几十间房就4间角上的房特小，躺在床看见天花板比床大一点点，还是斜的）。 订的是twinbed写在英文订单上的 . 房间里的床竟然是个单人床，。跟hotels 打电话，他们也很帮我沟通 但是前台一个男生非常不变通，非说我订的就是这种房间。本来其他员工说可以换别的房，他还不让。第二天早上我出门这个男生跟我说抱歉，并帮我后换到了大的标间。其实早这样大家都开心，在有房的基础上，客户开心，自然传播好口碑。后来看了一些评价，很多别人的评价都不好，作为4星级的mercure 曾经是我非常信赖的品牌，别换了中国东家欧洲气质全没了！这个楼可能造型比较特别，四角房间造型各异，那几间真是很难受，如果是2星级酒店，我也就不说什么了，建议酒店把每层角上2间改成一个套间卖，要不谁住都难受。最后结果还可以，酒店还是懂道理的。所以继续支持。
meng
meng, 3-night trip
6/10 Good
駅までのシャトルバスが1時間に1本しかないため結果不便。タクシーを呼んでもらったら10分程度で来るがお金 がかかるので意味がない。ホテル周りは夜になると怖いくらいに真っ暗で何もない。
TOSHIAKI
TOSHIAKI, 2-night trip
10/10 Exceptional
ホテルをキャンセルした覚えがないのですが、チェックインの時にキャンセルされてますと言われました。
なぜキャンセルになったか疑問に思います。
そのほかは完璧でした。
パン
パン, 8-night trip
8/10 Very good
Difficult to find the location, no pick-up service
Dinglin
Dinglin, 1-night trip
2/10 Poor
Doesn't reach the minimum acceptable standard.
Check in was fine. Two of the elevators weren't working and one that was was also filthy and unfinished. The the hallway carpets are all stained and somewhat disgusting. When I got to my first room the bathroom had a bit of an off-smell, however this only intensified until a couple hours later when the entire room was inundated with the stench of sewage. After about 30 minutes of discussion and inspection, the staff moved me to another room. Unfortunately the toilet did not properly function there.
This was my third stay at this hotel. The previous two times I had been put off my the dirtiness of the elevators and the hallways, but the room was so cheap and so convenient to the Hongqiao rail station that I took the good with the bad, but the continued decline has put this hotel on my blacklist.
I travel in China regularly for business and realize that the standards there are different than in Europe - in some ways they are better, in others worse - but this hotel is just below what I would consider a minimum acceptable standard. Spend a bit of extra money and go somewhere else...
Lance
Lance, 1-night trip
10/10 Exceptional
Conveniente para tomar el tren
Buen hotel para estar cerca de la estación del tren, no puedes ir caminando pero el taxi cobró solo 15Y y fue rapidísimo
Dulce
Dulce, 1-night trip
6/10 Good
Receptionists had communication problem in English. time.
They told us that the payment is done through “hotels.com” when check out. We did not ask invoice.
However we realized that it was done by the hotel after we left hotel.
They should be international...
Nobuyuki
Nobuyuki, 1-night trip
6/10 Good
部屋は綺麗だが、歯ブラシとパジャマが無い。
この価格でアメニティが揃って無いのは微妙。
またフロントも英語は全く通じない。
現地決済を指定したにもかかわらず
既に決済済みとのことでレシートを出してくれず…
新幹線の駅に近かったので選びましたが、出張には不向きでした。
Verified traveller
1-night trip
6/10 Good
酒店的地方很难找。
Wong
Wong, 1-night trip
10/10 Exceptional
Nice and worth the price. Recommended for stay. Clean as well
Junior
Junior, 1-night trip
2/10 Poor
不愉快な対応でした。
レールウェイという名称ですが、駅から結構離れています。しかも非常に場所が分かりづらい。1名x3部屋で予約し現地支払いにもかかわらず「すべての支払いは終了しています」という対応。それは困る！と言っても聞き入れず、最後に大きな声でクレームしてやっとで処理。英語が話せるスタッフは1名のみ。しかも片言で携帯の辞書でコミニュケーションする状態。部屋も超狭い。申し訳ないけど2度と利用しません
Verified traveller
1-night trip
4/10 Fair
部屋のといといｒトイレの臭いがひどい。
Verified traveller
1-night trip
8/10 Very good
Conveniently located for the train station.
Hotel itself is absolutely fine - comfortable and in quiet location. Well placed for the train station which is a 15 minutes walk. One suggestion is for the hotel to provide more detailed instructions on the website on how to how to reach it on foot - I have taken a taxi from the train station and the driver was less than pleased having to drive me such a short distance. No idea what he said, but kept shouting waving his hands, so presume unhappy :) . It is a very easy walk, but hotel is a little tucked away and not immidiately visible from the main road. Overall fine and would stay again for the convenience of its location.
Jakub
Jakub, 1-night trip
10/10 Exceptional
Gran valor por lo que pagas.
Buen hotel en una zona moderna con buenas calles y jardines, me pareció poco lo que pagué por lo que obtuve, zona moderna con centros comerciales nuevos y modernos.
Verified traveller
2-night trip
4/10 Fair
So far, the reception staff was really helpful and paid attention to our take-away food orders. Only the neighbors (rooms) spoke loudly on the phone, and I could not sleep that night (July 10). It was annoying to have a shower in the upper room. It may be the wall, the material of the pipe, really bad. These sounds cannot be avoided.
Waikwan
Waikwan, 1-night trip
2/10 Poor
After paying for the reservation online with Expedia I was told at the hotel that I'd need to pay the nightly rate. They claimed that what I paid online. Was only a deposit and that it would be refunded to my account. Now after returning to the states, nothing has been refunded.
Patrick
Patrick, 1-night trip
8/10 Very good
2터미널과 접해있어요. 1터미널과는 차로 20분거리에요.
김포행 아침 비행기라 공항 숙소를 예약하려 이 호텔을 예약하였습니다.
1터미널이 국제선 공항이고, 2터미널은 중국내선 공항입니다.
이 호텔은 2터미널과 접해있는 호텔입니다.
국제선 타실 분들은 1터미널 인근 호텔을 예약하시는 편이 낫습니다.
호텔 컨디션은 깔끔하였고, 영어되는 호텔리어가 있어 좋았습니다.
Verified traveller
1-night trip
8/10 Very good
The hotel is further from the Hongqiao Train Station than it looks on the map. Would suggest a taxi but you can walk for about 20 minutes. Can get across the access road via the underground mall (The Hub) or to the top level and use walkways. Refrigerator did not work. Changed rooms. Wifi speed is ok. Rooms are very large. There are no English explanation sheets for the air conditioning and TV remote. You will need to contact the front desk. The hotel is new and modern and in an industrial park area. There are convenience stores nearby and a shopping center with food not far away. Front desk spoke limited English.
Verified traveller
2-night trip
6/10 Good
Das Frühstücksbuffet war gut und reichhaltig. Die Sauberkeit ist ausbaufähig und englisch sprechendes Persoanl ist leider rar.
Jonnik
Jonnik, 7-night trip
6/10 Good
欧米風ホテルだが中国らしさもあり
部屋は中国では少しだけ狭いめかな？ でも2人では充分。部屋の中も綺麗。スタッフもオール中国人だが 親切。ただワールドホテルから中国ローカルに変わったのかな？
部屋にバスローブの準備が無かった。
トイレが詰まって排水が溢れた。普通の作業服のおっちゃんが吸盤持ってやって来て、シュポシュポやって帰って行った。
虹橋駅から徒歩15分位で歩ける模様だが、分かりづらそう。タクシーでも15分かかった。
TORU
TORU, 1-night trip
10/10 Exceptional
空港からちょっと遠買ったのですが、空港無料送迎のスタッフの対応や受付の対応がかなり丁寧で、部屋も大変清潔で、予約してよかった。機会があれば、是非また利用したいと思います。ありがとうございまーした。
yang
yang, 2-night trip
8/10 Very good
チェックイン、チェックアウト共に早かった
ｙｏｓｈｉ
ｙｏｓｈｉ, 4-night trip
8/10 Very good
unfortunately no signage on main road thus no walking direction leading to hotel inside a maze of buildings!
Andy
Andy, 1-night trip
2/10 Poor
Location is great which nearby the train station, staff service is bad and they even fill in wrong name during my registration and was discovered when I can’t access to Wi-Fi (used last name as password). Room is clean and tidy, no room service.
Verified traveller
1-night trip
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