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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Great Mosque of Makkah

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Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Front of property
Fridge, coffee/tea maker, electric kettle
Pillowtop beds, minibar, in-room safe, desk
Reception
Executive Suite, 1 Bedroom | Living room

Reviews

8.6 out of 10
Excellent
Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Free WiFi
  • Internet access
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CA $147
CA $178 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Pillowtop bed
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Executive Level

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Twin Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Private bathroom
Hair dryer
  • City view
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • City view
  • 59 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

40-inch LED TV with cable channels, TV

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • City view
  • 115 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • City view
  • 81 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
  • City view
  • 68 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • City view
  • 175 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Tower

Lounge

Suite, 2 Twin Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • City view
  • 80 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds
Exterior

Doubletree by Hilton Jabal Omar Makkah

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 802 reviews
The price is CA $149
CA $179 total
includes taxes & fees
Apr 20 - Apr 21
Doubletree by Hilton Jabal Omar Makkah
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About the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 1.0 km
  • Kaaba - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 12 min walk - 1.1 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 67 min drive
  • Makkah Station - 14 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests looking for a bite to eat can check out Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. This luxurious hotel is also within a 15-minute walk of Well of Zamzam and Abraj Al-Bait Towers. Fellow travelers say great things about the helpful staff.

Languages

Arabic, English, Hindi, Indonesian, Urdu
VISIBILITY

At a glance

Hotel size

    • 412 rooms
    • Arranged over 24 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Couples wishing to share a room must provide proof of marriage

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • WiFi in rooms*

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Chocolate Lounge - This café specializes in local and international cuisine.
Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guestrooms for SAR 75 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, there's no onsite parking at Sheraton Makkah Jabal Al Kaaba Hotel.

What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is noon.

What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?

Sheraton Makkah Jabal Al Kaaba Hotel has a garden.

Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?

Sheraton Makkah Jabal Al Kaaba Hotel is in the heart of Makkah, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

suleiman yau, 1-night trip
Verified Hotels.com guest review

8/10 Very good

the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp
Ali, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saniya, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Close to the HARAM , GREAT STAFF.
Mohamed, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Saira, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Nabil, 4-night family trip
Verified Expedia guest review

8/10 Very good

Very good
Moh'd, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Shahrin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close proximity to the masjid
Yasir Mohammad, 3-night trip
Verified Expedia guest review

4/10 Fair

The shower drain was blocked , it terrible the water was elevated in the stand shower, instead of be being clean i got dirt . Yes !!!!!!
Nadia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beware of the steep climb to the hotel
A lovely room and wonderfully maintained by Shelim who was always very polite and courteous to anything required to allow our stay to be comfortable. I chose this hotel for its closeness to haram access via bridge however this was not the case. The route was longer than expected due to construction, and it was a steep climb. Felt disappointed for the price i paid due to the location.
Dilara, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Supporting service
MONA, 1-night trip
Verified Expedia guest review

2/10 Poor

My booking included breakfast, but the hotel refused it and said I have to contact hotels.com to get the breakfast. Very annoying
Sherif, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I like all stuffs. Especially Abdullah room service also all Bangladeshi stuff they are excellent.
Sadia, 4-night trip
Verified Expedia guest review

8/10 Very good

Hossain, 4-night trip
Verified Expedia guest review

10/10 Exceptional

They had the bridge closed to masjid haram. Going down the hill was easy but coming up the hill was really terrible. Especially after doing umrah. We really got tired. Overall it was good.
muhammad, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The best staff I have ever seen specially the ladies at reception and the young man called seff Islam who cleans rooms
Mohamed, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Surrounding area has construction noise from 7am 7pm.
Mazhar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Construction noise from 7am to 7pm for surrounding area
Mazhar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Customer service
Nurul, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Good stay for the price
Fatima, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Stay
Overall good experience. Just a bit foul smells in the washroom. Due to mosque construction around, its challenging to book Uber.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Tasmina, 4-night family trip
Verified Expedia guest review