6/10 Good
Apr 13, 2025
3 strikes
Really disappointing. The hotel itself was great, location and all, but I was really, really disappointed with the housekeeping. Checked in on a Wednesday, had to track down housekeeping Thursday evening to get fresh towels, because the room was not serviced. Friday, had to track down staff, because the conditioner in the shower, because the room had not been serviced. Got up early Saturday to check out, but had to find staff at 5 am, because the room hadn’t been serviced and the room was out of toilet paper. Unacceptable…
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review