10/10 Exceptional
Amazing hotel!!
Great hotel in an amazing location. Staff is extremely kind and helpful and made the stay one of a kind.
Deep
Deep, 2-night trip
Hanoi Genial Hotel
Central hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
In the heart of Hanoi, Hanoi Genial Hotel offers a charming retreat near Hoan Kiem Lake. Unwind on the sun-kissed terrace, indulge in local flavors at the restaurant, and enjoy bike rentals to explore Dong Xuan Market. Previous guests rave about their stay.
Wonderful
Popular amenities
- Airport transfer
- Free WiFi
- Restaurant
- Air conditioning
- Laundry facilities
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Restaurant
- Room service
- Airport shuttle
- Train station pick-up service
- Train station drop-off service
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Front-desk safe
- ATM/banking services
Feel at home (6)
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
Room options
Check availability for these dates
Showing 4 of 4 rooms
Superior Double or Twin Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bidet
Hair dryer
- 18 sq m
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Deluxe Double or Twin Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Bidet
- 25 sq m
- Sleeps 3
- 2 Large Twin Beds OR 1 Queen Bed
Triple Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
- 32 sq m
- Sleeps 3
- 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed
Family Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
- 36 sq m
- Sleeps 4
- 2 Double Beds OR 2 Twin Beds and 1 Double Bed
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About the area
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000
About this property
Hanoi Genial Hotel
Hanoi Genial Hotel puts you in a great location, within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, West Lake and Hanoi Opera House are just a 5-minute drive away.
At a glance
Property amenities
Room amenities
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Frequently asked questions
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Hanoi Genial Hotel Reviews
Wonderful
9.4
Cleanliness
9.0
Location
9.6
Staff & service
9.0
Property conditions & facilities
8/10 Very good
Good location but small and dark rooms
This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
Alireza
Alireza, 3-night trip
8/10 Very good
Udemærket hotel
Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse.
Iben
Iben, 2-night trip
10/10 Exceptional
Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi
Verified traveller
1-night trip
10/10 Exceptional
Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
Verified traveller
1-night trip
10/10 Exceptional
All was very well. Very nice people. Excellent service
Verified traveller
3-night trip
8/10 Very good
値段のわりに満足でした
部屋は広くて使いやすいです。
大きなバス停が近くにあり便利でした。
スタッフは皆さん親切です。
シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。
Verified traveller
3-night trip
10/10 Exceptional
Genial
Good hotel,very helpful and friendly staff. Excellent value for money.
richard
richard, 4-night trip
8/10 Very good
깨끗함
만족합니다
SookJong
SookJong, 1-night trip
10/10 Exceptional
The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
Verified traveller
3-night trip
8/10 Very good
고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다
Verified traveller
3-night trip
10/10 Exceptional
굳
직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요
Verified traveller
3-night trip
8/10 Very good
Clean comfortable and accomodating
The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Chase
Chase, 3-night trip
10/10 Exceptional
전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방
GIHYEON
GIHYEON, 1-night trip
6/10 Good
Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel.
Philippe
Philippe, 6-night trip
8/10 Very good
Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
Verified traveller
2-night trip
8/10 Very good
Walking distance to most of the place.
Good Service
HOOI YIN
HOOI YIN, 2-night trip
6/10 Good
Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
Verified traveller
3-night trip
10/10 Exceptional
Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam.
Verified traveller
15-night trip
6/10 Good
Special mention of counter reception Tyra. She is indeed professional, helpful and friendly.
Overall okay-only experience.
Jo
Jo, 4-night trip
6/10 Good
Not all the members of the staff had enough communication skills that are required when talking about important issues.
Verified traveller
6-night trip
8/10 Very good
The only problem I had was with Google maps .
Because Vietnamese has tones indicated by accent marks
there was confusion between two properties in different locations with a similar address.
Verified traveller
4-night trip
10/10 Exceptional
Very good location. Great value for the money. Breakfast buffet is nice on the top floor with an interesting view. Staff is welcoming, courteous and competent.
The street on which the hotel is located is pretty lively, which I liked (I had a room with a city view and a balcony).
Would definitely stay here again on my next trip to Hanoi.
Verified traveller
3-night trip
6/10 Good
Everything is OK.
The soundproof of the room need to improve. As well as power outlet in the room. A family room with only 1 power outlet and I have to charge my phone in the shower room. However, I manage to find 2md power outlet just behind the sofa when the time I plan to check out.
Tan
Tan, 2-night trip
10/10 Exceptional
The room I booked had no window opening to outside which I had to change at a cost of around USD 12/ day which was a bad experience.
However, the staff were very kind and helpful and the breakfast was much better than experienced in other hotels we stayed in Vietnam. Location was also very convenient.
Verified traveller
4-night trip
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