4/10 Fair
28 Dec 2024
Not great
Small room with no windows, only one large towel provided (no hand towel) and housekeeping only seemed to happen if I specifically asked (4 day stay). No shower gel, just shampoo and a hard soap provided.
The ‘gym’ was a joke….no free weights, the one treadmill didn’t work and the resistance machine was ancient and partly unusable.
Breakfast was fine (if limited) but once it finished at 10am, a staff member began removing literally all food and the tea/coffee a few minutes later, even when 4 separate tables of people were still seated and eating. I’ve never seen this at a hotel anywhere in the world and I’ve stayed at hundreds. Completely unnecessary and pretty rude to be honest.
Finally, the shower was running at less than lukewarm throughout my stay. Wasn’t a huge issue for me but when checking out I mentioned it to the receptionist and he couldn’t understand what I was saying. All the staff I encountered didn’t understand English so it wasn’t ideal at all.
Nicholas
Nicholas, 4-night trip
Verified Hotels.com guest review
