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Surtel Hotel

Hotel with outdoor pool, near Ladies Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surtel Hotel

Terrace/patio
Exterior
Outdoor pool, pool umbrellas, sun loungers
Lobby lounge
Standard Twin Room

Reviews

6.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is CA $62
CA $69 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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7.6 out of 10, Good, (63)
The price is CA $54
CA $61 total
includes taxes & fees
Nov 28 - Nov 29
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About the area

Map
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin, 09400

What's nearby

  • Dilek Milli Parki - 2 min walk - 0.2 km
  • Kusadasi Beach - 7 min walk - 0.6 km
  • Kusadasi Castle - 13 min walk - 1.2 km
  • Kusadasi Marina - 15 min walk - 1.3 km
  • Ladies Beach - 8 min drive - 3.2 km

Getting around

  • Adnan Menderes Airport (ADB) - 65 min drive
  • Samos (SMI-Samos Intl.) - 22.2 miles/35.7 km
  • Camlik Station - 19 min drive
  • Selcuk Station - 25 min drive
  • Germencik Ortaklar Station - 26 min drive

Restaurants

  • ‪The Hand Coffee Shop & Wine Spesiality Coffee & Micro Roastery - ‬1 min walk
  • ‪Kordon Cafe - ‬1 min walk
  • ‪Nişantaşı Çay Ve Simit Evi - ‬1 min walk
  • ‪Sur Cafe Bar - ‬2 min walk
  • ‪Alev Balık Ada Meyhanesi - ‬2 min walk

About this property

Surtel Hotel

Featuring a rooftop terrace, Surtel Hotel puts you within a 10-minute drive of Ladies Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar. Other features include a children's pool, a snack bar/deli, and a terrace.

All-inclusive

All-inclusive room rates at Surtel Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

English, German, Romanian, Russian, Turkish

At a glance

Hotel size

  • 90 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers
  • Pool umbrellas

Facilities

  • Rooftop terrace
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

The property is closed between January 1 and March 15.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 14794

Also known as

Surtel Hotel Kusadasi
Surtel Kusadasi
Surtel
Surtel Hotel Hotel
Surtel Hotel Kusadasi
Surtel Hotel Hotel Kusadasi

Frequently asked questions

Is Surtel Hotel currently open?
The property is closed between January 1 and March 15.
Does Surtel Hotel offer free cancellation for a full refund?
Yes, Surtel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Surtel Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Surtel Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Surtel Hotel?
Sorry, there's no onsite parking at Surtel Hotel.
What are the check-in and check-out times at Surtel Hotel?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Surtel Hotel and nearby?
Surtel Hotel has an outdoor pool.
Are there restaurants at or near Surtel Hotel?
Yes, there's an onsite restaurant that offers international cuisine.
Does Surtel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Surtel Hotel like?
Surtel Hotel is a short 2-minute walk from Dilek Milli Parki and 7 minutes' walk from Kusadasi Beach.

Surtel Hotel Reviews

Reviews

6.4

Good

6.4/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Location
Lobby
Air conditioning
Service staff

Reviews

2/10 Poor

WIFI was not working. I won't use this place again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and price
Great hotel for the price. The location was perfect in the centre and easy to walk everywhere. The beds were comfortable, the air conditioning worked well. The breakfast was good with bread and honey or jam, fresh herbs and salad items and a selection of cheeses, meats and hard boiled eggs. A lovely roof terrace for breakfast with views of the city and the pool was clean and quiet. The only slight downside is the very small dated bathroom, but it was clean and everything worked so we were happy with it. Staff were very friendly and helpful. We would recommend this as a great budget hotel.
Sally, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nada, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Margaret colette, 2-night trip
Verified Expedia guest review

8/10 Very good

Decent hotel
Nice hotel in excellent location, very close to the port, shops and restaurants, staff friendly and helpful. No issues.
Sharman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice reception woman!! Helped me things ,,
NURAY, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very disappointed by this hotel we arrive no fridge in our room internet kept dropping out room not made up in 3 days we were there had to ask for towels twice elevator not working very poor lighting in bathroom
EMANUEL, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff lovely place is spotless clean I will return
Rachel, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Location was good. Hotel needs a good upgrade, old, leaky plumbing, very small room. Didn't feel like coming to hotel for relaxing. Need good chefs as cooked food
ilker, 3-night family trip
Verified Expedia guest review

2/10 Poor

Worst hotel experience ever and I've travelled to more than 80 countries staying in hundreds of hotels! After waiting nearly 4 weeks with more than 3 hours communicating with Expedia and Expedia to the hotel to be told there would be no refund! Not even my second room cost which wasn't available due to over booking would be refunded! I booked two double rooms for two people so each person having our own room with a double bed arrived and was told I only made 1 booking for 1 person they said they were overbooked by 10 rooms and that I only had 1 person booked into 1 room I then showed my booking evidence then they apologised and showed my second printed proof of booking they asked for me to help and work with them with their best offer putting me and my friend in a room together with single beds (not double sized) so smaller beds than paid for. Their best offer was to simply move my second room booking to a future date The shower wasn't running properly when arriving, simply a faint drip however, could kind of shower with it and stopped working altogether in the morning The noise from the side street with the bars and nightclubs was extremely loud (which went on till 06.00 in the morning) wouldn't have been too bad with balcony door closed however, it was clear our air conditioning wasn't working. an engineer visited us at 02.00 and tried to fix the unit for a while before accepting it was not working My female friend had to sleep in reception on a sofa!
James, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Everything in the this hotel is very old including AC, furniture, bathtub…etc. Furthermore, I did reservation for a non-smoking room and when I stepped in the room I was able to smell the smoke with an ashtray sitting on the desk. However, the location of the hotel is great and the breakfast is okay. Yet, I wouldn’t stay at this hotel again.
mustafa, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

After staying one night in the horrible Ephesian hotel guesthouse we moved here and what a relieve. The receptionist was so nice that let us check in early even tough we didn’t expect to check in right away since it was pretty early ( before 10am), we just thought that it would be nice to leave our bags until we come back from the beach. The room is bit outdated, but spacious and clean and the room has a balcony. The rooftop offers amazing view from the city so even if you don’t want to swim ( yes, the pool is there) go up to enjoy the view and have a drink ( there is a bar up there). They serve breakfast at the rooftop. The breakfast was good, the usual Turkish fare with few other options which was great. No Turkish coffee tough. The location is unbeatable, the dolmus that goes to some of the beaches and the bus station is just steps from the hotel. The marina is across the street, bars/ restaurant and the bazaar is right there too. Flat and easily accessible. There is an elevator which is big plus. A little note: there is no wifi in the rooms, only in the lobby which was stated on the web site, but I believe the hotel should work on it as it’s very inconvenient for travelers. No one wants to run to the lobby all the time to check emails. The outlets in the room were not next to the beds so if u charge your phone and need to work on it, you can’t do that from your bed. It’s not big deal, but it can be little inconvenient for some people. I would stay here again.
Blagica, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Location is good and bad. Good because it's in the town centre opposite the harbour. Bad because there is a bar 20 yards from it that plays loud music until 3am :/ The hotel is dirty and dated and is in urgent need of update. They changed our room because the bathroom sink was broken and the shower head was completely covered in RUST! The second room bathroom was a smidge better but still unclean and old.
Jen, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Property central to everything breakfast is turkish breakfast very good .very clean hotel cleaners very friendly .
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel have friendly helpful staff and the rooms comfortable. Breakfast was included and good.
1-night trip
Verified Expedia guest review

10/10 Exceptional

niyazi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sinem, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Harika bir konumu var temizlik gayet başarılı kahvaltısı gayet doyurucu manzarası on numara …eski ama merkezi 5. Kattaki havuz çağının ötesinde ..
GÖKHAN ZEKERIYE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dejlig ferie
Helt fantastisk.
Marlene, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Otelin konumu ve personel çok başarılı tam merkez şiman karşısı otel temiz ama eski bina olması nedeniyle özellikle banyo temizliği göstermiyor banyoların yenilenmesi gerek
özge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasemin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Für low budget geeignet.
Stephan, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Es war alles schrecklich dreckig schmutzig. Ich würde dann nie wieder hinfahren und ich werde niemanden empfehlen, in dieses Hotel zu fahren. Betten waren dreckig, Badezimmer dreckig und alt es war alles unmöglich.
Rabia, 5-night trip
Verified Expedia guest review