"Le Gran MeliĂĄ Xiâan est un magnifique hĂŽtel, situĂ© un peu Ă lâĂ©cart de lâagitation principale de la ville tout en restant facilement accessible. LâĂ©tablissement offre vraiment un niveau de qualitĂ© remarquable : restauration, bar, Ă©quipements, petit-dĂ©jeuner⊠tout Ă©tait excellent. La chambre Ă©tait trĂšs confortable, avec une literie superbe.
Le personnel se montre particuliĂšrement attentionnĂ© et fait un vrai effort pour accompagner les voyageurs qui ne parlent pas chinois. Ils posent toujours les bonnes questions, utilisent un traducteur si nĂ©cessaire et sâassurent que tout se passe bien. Jâai testĂ© le bar, le restaurant, et jây ai mĂȘme passĂ© la nuit du 24/12. le service a Ă©tĂ© impeccable du dĂ©but Ă la fin.
TrĂšs belle dĂ©couverte du Gran MeliĂĄ Ă Xiâan â je recommande fortement.
The Gran MeliĂĄ Xiâan is a beautiful hotel, located slightly away from the busiest part of the city, yet still close enough to get around easily. The property offers an excellent overall experience: the restaurants, bar, facilities, and breakfast were all outstanding. The room was very comfortable, with great bedding.
The staff are truly attentive and make a real effort to help guests who donât speak Chinese. They ask the right questions, use a translator when needed, and are always ready to assist to ensure everything is clear. I tried the bar and restaurant, and I even stayed there on the night of 24/12 the service was impeccable.
A wonderful discovery of the Gran MeliĂĄ in Xiâan. I highly recommend it."
