Guests
All properties in Bintan, Bintan, Riau Islands, Indonesia

The Residence Bintan, Bintan

Bintan beachfront hotel with spa and outdoor pool

  • Free WiFi and free parking

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 79
1 / 79Infinity Pool
Kampung Galang Batang, Gunung Kijang, Bintan, 29153, Kijang, Indonesia
9.2.Superb.
  • We loved that our cabana was right on the beach. Also, having our own private pool was…

    Jan. 31, 2020

  • Beautiful property and friendly staff, just far from ferry terminal

    Nov. 19, 2019

See all 147 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 127 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 1 outdoor pool

For families

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom

What’s around

  • On a private beach
  • Trikora Beach - 14.3 mi / 23 km
  • Santa Maria Cave - 17.4 mi / 28 km
  • Snake River Temple - 20 mi / 32.2 km
  • Tanjung Pinang Ferry Terminal - 20.1 mi / 32.3 km
  • Banyan Tree Temple - 23.1 mi / 37.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Sea View
  • Room, 1 Bedroom, Terrace (Garden)
  • Villa, 2 Bedrooms, Beachfront
  • Sea View Suite (Upper)
  • Garden Suite (Upper)

What’s around

Landmarks

  • On a private beach
  • Trikora Beach - 14.3 mi / 23 km
  • Santa Maria Cave - 17.4 mi / 28 km
  • Snake River Temple - 20 mi / 32.2 km
  • Tanjung Pinang Ferry Terminal - 20.1 mi / 32.3 km
  • Banyan Tree Temple - 23.1 mi / 37.2 km
  • Gunung Bintan - 29.3 mi / 47.2 km

Getting around

  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
map
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Kampung Galang Batang, Gunung Kijang, Bintan, 29153, Kijang, Indonesia

At a glance

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)
  • Free ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Bicycle rentals on site
  • Playground on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: IDR 1000000.0 per night

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000 (up to 11 years old)

Optional extras

  • Area shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via shuttle are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Residence Bintan Hotel
  • Residence Bintan
  • The Residence Bintan Hotel
  • The Residence Bintan Bintan
  • The Residence Bintan Hotel Bintan

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 9 PM. Check-out time is noon.
  • Yes, there are 2 onsite restaurants.
  • Yes, a free airport shuttle is available.
  • Onsite recreation at The Residence Bintan includes hunting. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room, and spa services, as well as a picnic area and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Amazing stay would love to stay again

    Ida Mareen, 2 night family trip, Mar. 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    BEST Place in Bintan!

    AMAZING resort. Loved the details from room, facilities, yoga (even all the mats were lululemon), spa, massage and even the buffet at Saturday night (lightings were like Wedding)!

    Chaekyung, 1 night trip, Mar. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Outstanding Resort !

    This is our second trip to the resort and we are planning another trip soon. This one our favourite resort in Asia. The services was outstanding, the vila really calms you down and the scenery was beautiful! Well done to all the staff of the resort we will see you soon!

    Amran, 2 night family trip, Mar. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Food was amazing and staff were incredibly helpful and friendly.

    Benn, 5 night family trip, Jan. 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic service with a great smile on the face

    This was one of the best resorts we stayed so far. Right from Ferry terminal pick up to departure paper work, there is someone helping you with a smile on their face. The property is too good, well maintained with all amenities what one can think off. I would highly recommend this property. 10/10. Restaurants at the property are too good....

    RNS, 2 night family trip, Dec. 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice resort

    Everything is nice. I wish the pool is heated.

    Alan, 2 night family trip, Dec. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved everything about The Residence Bintan! While the journey to the resort is about an hour's ride by shuttle bus, the resort makes up for it but trying their best to make the journey as comfortable as possible. Also, while the food in the restaurants are quite expensive, the high quality of the food, especially in the Dining Room, makes it acceptable. Rica Rica was not very special though - I wasn't particularly impressed with the food after having hyped up for it (it's known as their signature restaurant)

    2 night romance trip, Dec. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I have only good things to say about The Residence Bintan. This stay changed our impression of Bintan and we are already planning when to be back next year. From the moment we took the hotel transport upon arrival, we were given clean towel, some cookie and water to freshen up for the 2hrs boat ride to Tanjung Pinang terminal. Throughout the stay, all the staffs greeted us with smiles. We also noticed the restaurant staffs even remember some customers name and their kids with greet the staffs with hugs. So much love. The food at The Dining Room were better than expectation. As it is also my partner's birthday, we requested for a Private BBQ dinner at the beach. Due to Monsoon, our plan for a Romantic dinner at the beach was ruined. Even when it is full occupancy for the few days we were there, the staffs still did their best to get us a beachfront villa so that we can still have the dinner. Once again, I want to specially thank all the staffs and chef Robi who made our stay memorable. Though we have already thank chef Robi after the private dinner, we were still amazed that his love for food is so strong and I hope my next visit he will still be around to cook the delicious food and invent more food menu for the customers.

    2 night romance trip, Dec. 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing break away. Perfect facilities, room and staff. The beach could be be better.

    1 night trip with friends, Nov. 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice facility. Staff are very friendly. They made our stay stressed free and fully relaxed. The only setback is the time needed to get to the hotel (75 min from ferry terminal). But once there, we are well taken care of by the wonderful staff.

    3 night family trip, Nov. 28, 2019

    Verified Expedia guest review

See all 147 reviews