Hotel Mystays Nagoya Nishiki, Nagoya

Great location for sure! We went to the ramen shop right across the street. There’s a family mart around the corner ... the tower is nearby as well as the underground plaza

Close to shopping area

Everything was good except for the terrible check-in experience. The Chinese receptionist, who spoke Cantonese, was unexpectedly rude. Since my mother and I stayed there for 5 days, I asked him where to get extra toilet amenities if needed. He just told me that I have more than enough in the room. When I was walking out towards the lift after check-in, he spoke loudly just to remind me that the room was a non-smoking room, and kept saying that the alarm would sound and everyone will know when there is smoke. I was extremely embarrassed. He was too rude and loud that even my mother could hear it from the lift area. I didn’t even ask if I could smoke in the room. I have no idea why he would talked to me in this way. And I don’t think such poor customer service is acceptable in Japan or anywhere else in the world.

The room is small, but there has everything what we need and very clean. Hotel staffs are very nice and polite, very professional. Btw There is a familymart next to this hotel, can buy any basic stuffs, metro station, big shopping mall, cafes and restaurants as well. Good location, clean, and well service :)

Room small even for couple. It’s a party place on weekend outside the hotel . Though convenient w restos around. Subway a bit far to walk if in a rush