10/10 Exceptional
The room was clean and staff were friendly. The location is the best possible!
Susanna
Susanna, 1-night trip
Flora Centre Hotel & Spa
Hotel with restaurant, near Hoan Kiem Lake
In the heart of Hanoi, Flora Centre Hotel & Spa offers a tranquil retreat. Unwind with a coffee or cocktail in the bar, indulge in rejuvenating spa treatments at Heritage Centre Spa, and stay connected with high-speed WiFi. The helpful staff has left a lasting impression on previous guests.
Excellent
Popular amenities
- Spa
- Airport transfer
- Free WiFi
- Restaurant
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurant
- 24-hour fitness center
- Spa services
- Airport shuttle
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Laundry service
- Concierge services
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
CA $62
CA $71 total
includes taxes & fees
Feb 14 - Feb 15
Why we love this property
Spa indulgence
This hotel boasts a full-service spa open daily with aromatherapy, body treatments, and reflexology. Thai and hot stone massages complement the 24-hour gym.
Premium sleep retreat
Enveloped in premium bedding, guests can enjoy turndown service and blackout drapes. Bathrobes await after a rainfall shower experience.
Room options
Check availability for these dates
Showing 6 of 6 rooms
Luxury Suite, 1 King Bed
Highlights
Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
- 45 sq m
- Sleeps 3
- 1 King Bed
Family Room, 2 Bedrooms, Connecting Rooms
Very good
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
Rainfall showerhead
- 45 sq m
- 2 bedrooms
- Sleeps 5
- 2 Queen Beds and 1 Twin Bed
Deluxe Triple Room, Courtyard View
Highlights
Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
- 22 sq m
- Sleeps 4
- 1 Queen Bed and 1 Large Twin Bed
Junior Suite, 1 King Bed, City View
Exceptional
Highlights
Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
- 30 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
Deluxe Double Room
Exceptional
Highlights
Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
Private bathroom
- 20 sq m
- Sleeps 3
- 1 King Bed
Deluxe Twin Room, 1 Bedroom
Highlights
Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
- 20 sq m
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
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About the area
14A Luong Van Can, Hoan Kiem, Hanoi
About this property
Flora Centre Hotel & Spa
When you stay at Flora Centre Hotel & Spa, you'll be in a fantastic location, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. Also, St. Joseph's Cathedral of Hanoi and Hanoi Opera House are just a 5-minute drive away. Fellow travelers love the helpful staff.
At a glance
Property amenities
Room amenities
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Frequently asked questions
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Flora Centre Hotel & Spa Reviews
Excellent
8.8
Cleanliness
9.0
Location
9.2
Staff & service
8.2
Property conditions & facilities
What guests liked
- Breakfast offered a great variety of choices and was a tasty way to start each morning. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffBreakfastTripRoomLocation8/10 Very good
Our rooms were clean and comfortable. Climate control worked great and sound proofing was excellent. Beds were also very comfortable. Location was great for the Old Quarter. Almost every place we wanted to go to was within 600 meters. Staff was friendly and very willing to help with our questions and provide recommendations. Some areas they can improve are signs of some mush needed maintenance
Diemthu
Diemthu, 3-night trip
10/10 Exceptional
Excellent service regarding booking of trips. Nice hotel in general
Jörgen
Jörgen, 3-night trip
4/10 Fair
Hotel.com images are very misleading. The rooms are neglected, very noisy and cramped. Our Deluxe twin room had 10” between the foot of the bed and the wall. Toilet seat was almost falling off ( and not repaired even after talking to the front desk ), water leaked from tub/shower onto floor from horrible retrofit tub liner and badly fit glass wall. Door to hallway had a 1” gap at the bottom, and no gasket around the door opening.. door sounded like a shotgun blast when shut.. and you hear everyone in the building.
Richard
Richard, 2-night trip
10/10 Exceptional
Great hotel
Corey
Corey, 3-night trip
10/10 Exceptional
We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Chiranjeev
Chiranjeev, 2-night trip
10/10 Exceptional
If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel.
The location of the hotel is great, breakfast was nice and the rooms were always clean.
I would highly recommend this hotel and hope to be back.
Chiranjeev
Chiranjeev, 7-night trip
10/10 Exceptional
A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Amarjit
Amarjit, 4-night trip
10/10 Exceptional
The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Mike
Mike, 4-night trip
8/10 Very good
They gave very kind communication to me.
Katsunori
Katsunori, 4-night trip
8/10 Very good
Room 505 is very good.
This night we did updrage and had a huge room - almost an appartment. And because of that, the experience was totally difrent from two days ago. But breakfast is still a minus chapter.
ragnar
ragnar, 1-night trip
8/10 Very good
The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Jyllene
Jyllene, 4-night trip
10/10 Exceptional
So nice that the hotel help us check in earlier and upgrade us to the suite. The room is spacious and the air conditioner is really powerful. Also the breakfast is tasty with various kinds of fruits. This hotel offers a warm experience on my first day in Hanoi.
Lai Fun Fanny
Lai Fun Fanny, 1-night trip
10/10 Exceptional
Great stay
Great stay! Fast check in, friendly staff. One street away from the night market.
Emma
Emma, 2-night trip
6/10 Good
standard room too small
Standard roms too small and narrow. Breakfast quite poor. No egg , no bacon.
ragnar
ragnar, 1-night trip
6/10 Good
Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.
Fabio
Fabio, 2-night trip
10/10 Exceptional
The staff were so helpful and went above and beyond to be of service. Excellent stay!
Haldane
Haldane, 2-night trip
10/10 Exceptional
Great old town location, great hotel
Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
David
David, 1-night trip
10/10 Exceptional
Amazing hotel and staff, very clean! Staff are very informative and gave a print out with some recommendations on things to do and places to eat, which did not disappoint! Would highly recommend this hotel!
Kaido
Kaido, 1-night trip
10/10 Exceptional
The staff were great! The place is old but clean. I would stay again
Elaneelyn
Elaneelyn, 1-night trip
8/10 Very good
Will stay here again!
Hotel was comfortable and clean. Very centralised location in the old quarter. Breakfast have good variety of choices. Great service from hotel manager and staff.
Wei Ni
Wei Ni, 3-night trip
10/10 Exceptional
Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
Everything was perfect! Well located, right in the action. Nice staff. The breakfast is very good as well!
yannick
yannick, 1-night trip
10/10 Exceptional
Friendly hosting.
Hien
Hien, 1-night trip
10/10 Exceptional
The staff deserved 10⭐️ they were always attentive and taking care of our needs.
We stayed in a double bed room and the size was good. The pressure from the shower was very nice. There is a very popular restaurant next to the hotel.
Tak
Tak, 1-night trip
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