At Grupotel Natura Playa, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Beach. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this eco-certified hotel include 2 outdoor pools, an indoor pool, and a bar/lounge.
Languages
Catalan, English, German, Spanish
At a glance
Hotel size
120 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare
Children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Free offsite parking within 98 ft
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children's club
Children's pool
Playground
Supervised childcare
Children's games
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
2 outdoor pools
An indoor pool
Full-service spa
Sauna
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Portable shower seat
Well-lit path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.00 for adults and EUR 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Safes in guestrooms can be used for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H-2840
Also known as
Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro
Frequently asked questions
Does Grupotel Natura Playa offer free cancellation for a full refund?
Yes, Grupotel Natura Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Natura Playa?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Grupotel Natura Playa?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Natura Playa?
Yes, there's free self parking.
What are the check-in and check-out times at Grupotel Natura Playa?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Grupotel Natura Playa and nearby?
Grupotel Natura Playa has 2 outdoor pools and a spa, as well as a fitness center and a garden.
Are there restaurants at or near Grupotel Natura Playa?
Yes, there's an onsite restaurant.
Does Grupotel Natura Playa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Natura Playa like?
Grupotel Natura Playa is a short 1-minute walk from Playa de Muro and 17 minutes' walk from Albufera Natural Park.
Grupotel Natura Playa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Aug 2024
Sebastian
Sebastian, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Jul 2024
Low quality hotel
The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners.
Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude,
Front desk was freindly. Sylvia was very nice
Shiva
Shiva, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jun 2024
Dmitri
Dmitri, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
22 May 2024
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
paul
paul, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Judith
Judith, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Apr 2024
Kendrah
Kendrah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2023
Ideally situated, direct access to the beach and very friendly, professional staff.
Karl
Karl, 7-night family trip
Verified Expedia guest review
8/10 Very good
10 Jul 2023
A little on the expensive side for what it is but overall very nice.
Lukas
Lukas, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2023
Nice place for family vacation.
Malgorzata
Malgorzata, 7-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2022
Nice hotel and very good beach
Barnabas
Barnabas, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2022
We travelled for vacation. Very helpful staff snd reception. The rooms
Seble Merid
Seble Merid, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Apr 2022
Very friendly staff
Staff was incredibly friendly. We loved the nightly program for the children. The swimming pools inside and outside were beautiful.
kelley
kelley, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2021
Fab hotel
Great place to stay. Beautiful location on its own private beach. Very peaceful and quiet. With only the sound of the sea. Nice room. Friendly helpful staff. Comfy beds. Can't fault it really.
Elizabeth
Elizabeth, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2021
Cosmin Viorel
Cosmin Viorel, 7-night trip
Verified Expedia guest review
8/10 Very good
18 Sep 2024
Mats
Mats, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
El Sitio está muy bien, buena Piscina, buenas Habitaciones y acceso directo a la Playa, que es muy buena.
La pega es que los Horarios de las Comidas est adaptados a los Alemanes, la Cena es de 18:30 a 21h y los Animadores no saben Castellano, y no tratan de integrarte, mi hijo de 9 Años no pudo jugar a nada con ellos.
IGNACIO XABIER ARRIOLA
IGNACIO XABIER ARRIOLA, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
It's a great hotel, very family friendly, clean, with a great variety of food, which is very tasty. It has been a fourth time we spent our holidays in this hotel and are gladly recommending it for the families.
Svetlana
Svetlana, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
TONY
TONY, 10-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Ottimo albergo per le famiglie con bambini. Tutto perfetto
Violeta
Violeta, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Todo perfecto
Todo muy bien. lo mejor la amabilidad del personal y la zona de la piscina. El desayuno me pareció muy bueno y la comida en el hotel tiene precios muy razonables
Angel
Angel, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
Unsere Kinder waren begeistert!
Personal wirklich sehr nett und zuvorkommend.
Unsere Kinder waren begeistert. Das ist das was zählt.
Verbesserungsvorschlag zum Thema Essen:
Ein paar Sachen mehr für Kids zur Auswahl. Vielleicht Burger, Chicken Nuggets jeden Abend.
Pizza muss man nicht selbst machen, aber dann bitte einen besseren Lieferanten suchen. Die waren nicht so gut. Die Angebotene war wirklich grade so ok, also 4-.
Poollandschaft wirklich toll für Kids. Auch der Strand toll und Lage.
Thomas
Thomas, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Aug 2024
Man kann am Pool liegen und spontan ins Meer schwimmen gehen. Außerdem war die Animation für Kinder sehr gut.
Das Essen war gut, aber gerade für Kinder eher eintönig.
Constantin
Constantin, 11-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Marc
Marc, 10-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Schöne gemütliche kleine Anlage. Liegen musste man nicht vor dem Frühstück belegen. Es waren ausreichend vorhanden. Sehr gutes Essen. Animation nicht zu übertrieben.