Hotel Rutllan & Spa

Photo gallery for Hotel Rutllan & Spa

Primary image
Seasonal outdoor pool
Living area
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Rutllan & Spa

Hotel Rutllan & Spa

4-star property
4-star hotel in La Massana with spa and restaurant

8.8/10 Fabulous

7 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Del Ravell , 3, La Massana, AD400
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Ski storage
  • Ski passes
  • Health club
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Room options

About this area

Getting around

  • La Seu d'Urgell (LEU) - 47 min drive
  • L'Hospitalet-pres-l'Andorre Station - 40 min drive
  • Burton's Station - 45 min drive
  • Porté-Puymorens Station - 46 min drive

Restaurants

  • Pizzeria Angelo - 4 min walk
  • Restaurant del Prat Gran - 4 min walk
  • La Borda d l’avi - 6 min walk
  • La Capricciosa - 9 min walk
  • Borda Raubert - 19 min walk

About this property

Hotel Rutllan & Spa

4-star hotel
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Rutllan & Spa. Treat yourself to a massage at the onsite spa. The onsite restaurant, Rutllan, features local cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), concierge services, and multilingual staff
  • A front desk safe, smoke-free premises, and snow sports gear
  • A 24-hour front desk, an elevator, and luggage storage
Room features
All guestrooms at Hotel Rutllan & Spa feature perks such as laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with deep soaking tubs and tubs or showers
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Smoking rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per day)
  • Onsite parking limited
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Sledding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • Seasonal outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Catalan
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Rutllan - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.90 per pet, per day

Parking

  • Self parking costs EUR 11 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Property Registration Number NRT F-012254-Z

Also known as

Hotel Rutllan La Massana
Rutllan La Massana
Rutllan
Hotel Rutllan
Hotel Rutllan Spa
Hotel Rutllan & Spa Hotel
Hotel Rutllan & Spa La Massana
Hotel Rutllan & Spa Hotel La Massana

Frequently asked questions

Does Hotel Rutllan & Spa offer free cancellation for a full refund?
Yes, Hotel Rutllan & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Rutllan & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Rutllan & Spa?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Rutllan & Spa?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 20.90 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Rutllan & Spa?
Yes. Self parking costs EUR 11 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Rutllan & Spa?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Rutllan & Spa and nearby?
During the winter, enjoy nearby recreation like downhill skiing and sledding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a health club. Hotel Rutllan & Spa also has a garden.
Are there restaurants at or near Hotel Rutllan & Spa?
Yes, Rutllan offers local cuisine. Nearby restaurants include Pizzeria Angelo (4-min walk), Restaurant del Prat Gran (4-min walk), and la Borda d l’avi (6-min walk).
Does Hotel Rutllan & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Overall score and ratings

8.8

Fabulous

8.6/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Todo bien
Todo correcto, personal amable y simpaticos, recomendable y para repetir. Por poner un pequeño fallo, en la habitación en las mesitas de noche no hay enchufes, solo habia uno detras de la tele ocupado y uno en el lavabo, y por el tema de cargar mobil fue un poco mal, pero bueno sobrevivimos
Carlos, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bel hôtel au centre du village. Dommage que les chambres donnent sur une route passante et bruyante en plus de la pollution! Irrespirable aux heures de pointe. Vivement que l’Andorre adopte des gestes pour l’environnement. Repas du soir corrects sans être exceptionnel.
REGIS, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sylvia, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nous eu une chambre pas forcément propre. On a retrouvé une tache douteuse sur rideau de douche, les rideaux ont été rafistolés avec un espèce de scotch épais. On a eu une chambre côté route avec des enfants en bas âge la nuit à été compliquée, pour avoir de l’aire en pleine nuit on ouvre la fenêtre, mais on entend les voitures passées. Le personnel a été aimable et souriant (malgré les masques ça pouvait se voir sur leur regard).
Fanny, 1-night family trip
Verified Ebookers guest review

10/10 Exceptional

Hotel molt aconsellable.
Bon hotel. Ben situat pels esports de muntanya. Antic però molt ben conservat i modernitzat. El servei es molt eficient i amable. Les habitacions no son grans però molt netes.
Jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very good

sebastien, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Viajamos todos los años a este hotel nos resulta excelente y muy comodo para la practica del ski o las compras
Ricardo, 3-night family trip
Verified Hotels.com guest review