In the heart of Downtown George Town, Cititel Express Penang offers a vibrant retreat. Enjoy dry cleaning services, indulge in delicious meals at the restaurant and stay connected with in-room WiFi. Guests appreciate the helpful 24-hour front desk staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Electric vehicle charging point
24/7 front desk
Laundry facilities
Free parking
Non-smoking
Air conditioning
Main amenities (9)
Daily housekeeping
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Concierge services
Luggage storage
Tour/ticket assistance
Feel at home (6)
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
Minibar
LCD TV
The current price is CA $50
CA $50
CA $59 total
includes taxes & fees
Jun 14 - Jun 15
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Queen Room
Standard Queen Room
Highlights
Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
City view
14 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Twin Beds, City View
Standard Room, 2 Twin Beds, City View
Highlights
Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
City view
14 sq m
Sleeps 2
2 Twin Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
City view
29 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Superior Room, 2 Twin Beds, City View
Superior Room, 2 Twin Beds, City View
Highlights
Soundproofed
Air conditioning
LCD TV
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
City view
16 sq m
Sleeps 2
2 Twin Beds
View all photos for Standard Room
Standard Room
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Superior Room
Superior Room
Sleeps 2
2 Twin Beds
View all photos for Standard Queen Room Non smoking
Standard Queen Room Non smoking
Sleeps 2
1 Queen Bed
View all photos for Standard Twin Room Non smoking
Swettenham Pier Cruise Terminal - 2 min drive - 2.0 km
Gurney Drive - 3 min drive - 3.1 km
Getting around
Penang Intl. Airport (PEN) - 15 min drive
Penang Sentral - 28 min drive
Tasek Gelugor Station - 35 min drive
Restaurants
Châteraisé - 2 min walk
Starbright Coffee - 1 min walk
Matcho Cafe - 1 min walk
Red Box Karaoke - 3 min walk
Lobby Lounge - 2 min walk
About this property
Cititel Express Penang
When you stay at Cititel Express Penang, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. You'll have free perks like WiFi and self parking. Also, Gurney Plaza and Penang Hill are within a short drive.
Languages
Chinese (Mandarin), English, Malay
At a glance
DONE
Hotel size
234 rooms
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
Deposit: MYR 100 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Policies
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town
Frequently asked questions
Does Cititel Express Penang offer free cancellation for a full refund?
Yes, Cititel Express Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cititel Express Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Cititel Express Penang?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Cititel Express Penang?
You can check in starting at 3:00 PM. Check-out time is noon.
What's the area around Cititel Express Penang like?
Cititel Express Penang is in Downtown George Town, a short 3-minute walk from KOMTAR and 6 minutes' walk from Penang Times Square.
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Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Location
Lobby
Amenities
Service staff
Room service
Bed
Food
Reviews
6/10 Good
May 28, 2025
Overall good, room is a bit small for 2 person
Victor
Victor, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 2, 2025
Short stay at Penang for seminar
The room was clean and comfortable. Staff were very friendly. Location was great!
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2025
Wonderful stay with very comfortable room and city view
Mathu Janaki
Mathu Janaki, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Mar 3, 2025
Small rooms and price. Good value.
Good central location between GAMA and 1st Avenue mall with coffee shops and restaurants nearby, or a short GRAB ride away. Rooms are clean, small and relatively comfortable. The price is reasonable for what you get. Maid service every other day. Staff was friendly and helpful.
M S
M S, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 1, 2025
Thiss hotel the furniture is new.Bed is comfortable. The room is a bit small. Obdrsll is ok.
Chan
Chan, 3-night romance trip
Verified Expedia guest review
8/10 Very good
Feb 24, 2025
GOOD LOCATION. FOOD IS WITHIN WALKING DISTANCE. FRIENDLY COUNTER STAFF. GOOD BUFFET BREAKFAST BUT NEED TO ADD ON.
Chan
Chan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2025
Suradi Tunggal
Suradi Tunggal, 3-night trip
Verified Expedia guest review
8/10 Very good
Jan 22, 2025
City Center
Convenient walking distance in city. Lots of good food
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 4, 2024
Wong Yun
Wong Yun, 3-night trip
Verified Expedia guest review
8/10 Very good
Nov 23, 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
Nov 7, 2024
ng
ng, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Wan Hong
Wan Hong, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Sep 21, 2024
The sink was clogged. We told the staff, and they said they will send a maintenance staff to look at it but it was never done. We ended up asking to change to a different room on the following day. We came back one day and saw the door was left open and unlock after the room was made. We'll never consider Cititel Express in future.
Li Chin
Li Chin, 5-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 14, 2024
Li Chin
Li Chin, 1-night trip
Verified Expedia guest review
8/10 Very good
Jul 30, 2024
Kok Wai
Kok Wai, 2-night trip
Verified Expedia guest review
8/10 Very good
Jul 9, 2024
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chiang chuang
chiang chuang, 1-night trip
Verified Expedia guest review
8/10 Very good
Jul 8, 2024
Good location and walking distance to Perangin Mall ang The Top Komtar
ROZANI
ROZANI, 2-night trip
Verified Expedia guest review
8/10 Very good
May 9, 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 5, 2024
Clean and good locations
Choa
Choa, 1-night family trip
Verified Expedia guest review
8/10 Very good
Mar 31, 2024
Comfortable and friendly staff
Sook-Lee
Sook-Lee, 10-night trip
Verified Wotif guest review
10/10 Exceptional
Jan 7, 2024
Choa
Choa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 1, 2024
Soo Hock
Soo Hock, 3-night family trip
Verified Expedia guest review
8/10 Very good
Dec 26, 2023
Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
ANDREW
ANDREW, 2-night family trip
Verified Expedia guest review
6/10 Good
Dec 17, 2023
Small clean room with a small price
This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.