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Lotusama Hanoi Hotel

4.0 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

Located in the heart of Hanoi near Hoan Kiem Lake, Lotusama Hanoi Hotel offers a tranquil retreat with modern comforts. Connect to WiFi, indulge in local flavors at the on-site restaurant and explore nearby Dong Xuan Market with bike rentals.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$31 nightly
The total price is $33
Jun 3 - Jun 4
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Triple Room, Balcony

Family Triple Room, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Family Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Junior Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | Minibar, in-room safe, blackout drapes, soundproofing

Executive Double or Twin Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • Free WiFi

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$91 nightly
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May 23 - May 24
Total with taxes and fees
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About the neighborhood

Map
35 Hang Ga, Hoan Kiem, Hanoi

What's nearby

  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Train Street - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở Bò Khôi Hói 50C Hàng Vải - ‬1 min walk
  • ‪Bánh Cuốn Thanh Vân - ‬1 min walk
  • ‪Bún Chả Nem Cua Bể - ‬1 min walk
  • ‪Nan N Kabab - ‬2 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk

About this property

Lotusama Hanoi Hotel

  • Lotusama Hanoi Hotel offers a great location, putting you within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, West Lake and Ho Chi Minh Mausoleum are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Minimum Spring Break check-in age is 15
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (VND 200000 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 460000 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge of VND 600000 (subject to availability)
  • Late check-out can be arranged for an extra charge of VND 800000 (subject to availability)
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Airport shuttle service for children up to age 5 costs VND 460000

Parking

  • Parking is available nearby and costs VND 200000 per day (66 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Elite Home Hotel

Hanoian Elite Home

Hanoian Elite Home Hotel

Lotusama Hanoi Hotel Hotel

Lotusama Hanoi Hotel Hanoi

Lotusama Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Lotusama Hanoi Hotel offer free cancellation for a full refund?

Yes, Lotusama Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lotusama Hanoi Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Lotusama Hanoi Hotel?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Lotusama Hanoi Hotel?

Yes, an airport shuttle is available. The charge is VND 460000 per vehicle.

What are the check-in and check-out times at Lotusama Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. There's a charge of VND 600000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 800000 (subject to availability).

Are there restaurants at or near Lotusama Hanoi Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Lotusama Hanoi Hotel like?

Lotusama Hanoi Hotel is a short 9-minute walk from Hanoi Long Bien Station and 10 minutes' walk from Hoan Kiem Lake.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Amenities

9.8

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

We love staying at the Lotusama hotel, the breakfast is the best of all hotels we have stayed, the staff are lovely and location is excellent, a home away from home
stefanie, 3-night trip
Verified

10/10 Exceptional

Location was great. Although we didn't get the room we booked the lovely staff worked hard to make amends. Our stay at the hotel and the area was excellent.
David, 3-night trip
Verified

8/10 Very good

Staffs are very friendly and helpful!
Ha, 10-night trip
Verified

10/10 Exceptional

Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected. other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions
Ngoc Hien, 3-night trip
Verified

10/10 Exceptional

Nice little hotel with a great breakfast. Plenty of nice cafes and street food options nearby. The best part however is the staff, lovely, dedicated and attentive people who make you feel at home.
Radu, 3-night trip
Verified

10/10 Exceptional

A great place to stay

We loved the friendly staff at this hotel, Chloe from reception was the stand out who went out of her way to make us feel so welcome. I’d also like to mention the chef who was incredibly friendly and makes the best omelette.😍
Kyle, 5-night trip
Verified

4/10 Fair

Room was very small and had a strong odour, the bathroom was full of mould and initially didn’t drain at all, the drainage was resolved on request but water still pooled in the bathroom. The room had no natural light and every little ventilation. The mattress had collapsed on one side and the sheets had stains.
josh, 3-night trip
Verified

8/10 Very good

Rummet va lite slitet, men helt ok. Personalen va underbara.
Lars Joakim, 4-night trip
Verified

6/10 Good

ベトナムを感じさせる素敵なホテルだったのに　洗面台の下のパイプがなく床の排水口まで、垂れ流し！これが正解なのかスタッフに問うた。室内履物はビーサン、擦り傷できそうなので履かなかった。バゲージラック無いので不便。
Sayoko, 3-night trip
Verified

8/10 Very good

朝ごはんだけ少し残念でしたが、その他は満足でした。
HATSUKA, 3-night trip
Verified

10/10 Exceptional

강력 추천!!

베란다가 있는 숙소를 예약하고 싶어서 찾은 곳인데 리뷰가 별로 없어서 조금 걱정을 했어요. 그런데 너무 즐거운 시간을 보내서 이렇게 리뷰를 씁니다! 직원들이 모~두 너무나 친정합니다. 지내는 동안 배려와 따뜻한 마음에 감동을 받았어요. 숙소 내 엘레베이터도 있고 조식도 훌륭합니다. 조식에서 주는 쌀국수가 너무 맛있어서 이번 여행때 쌀국수는 따로 안사먹었어요 ㅋㅋ 에어콘 빵빵하게 잘 나오고 숙소도 깨끗해요. 위치도 하노이 관광에 최적화 되어있습니다. 호텔에서 나와서 오른쪽으로 두번 꺾으면(호텔 뒷골목) 있는 분짜집에서 분짜와 넴도 너무 맛있고 편의점, 카페 등도 다 가까워요. 그리고 호텔이 통창이라 뷰 너무 좋고 베란다에서 거리 바라보는 재미도 있습니다. 방음이 우리나라 이중창만큼은 안되는지라 골목 오토바이소리가 시끄럽다는 이야기도 있는데 그냥 저는 알람처럼 들었고 ㅋㅋ(한밤중엔 조용해요) 오히려 베트남의 활기를 느낄 수 있어서 좋았습니다. 다만 따뜻한 물이 안나오네요ㅠㅠ 날씨가 더워서 그냥 시원하게 씻었어요 ㅋㅋ 아마 다음에 하노이에 또 가게된다면 이 호텔에 가게되지 않을까 싶습니다. 100점 만점에 99점!!!
Nari, 4-night trip
Verified

10/10 Exceptional

Erg goed hotel

Erg goed hotel, we hadden er 1 met raam, maar dat zou ik normaal wel pakken maar in Hanoi is het zo druk op de weg en ze toeteren echt voor elke scheet. Dat we alleen de airco hebben gebruikt en raam dicht gelaten. Je kon toch niet verder kijken dan 20 cm want daar begon de muur van de buren. Ontbijt prima chrosantjes, brood, kaas, ham, fruit eitjes worden op bestelling gedaan hoe je hem wilt hebben of noedels soep. Elke afdeling heeft 2 slaap kamers weinig last van de buren. Erg veilig hotel. Airco werkte prima, vriendelijk personeel
M.M.A.G., 4-night trip
Verified

8/10 Very good

Mycket trevlig och hjälpsam personal! Bra frukost. Rent och fint!
Camilla, 1-night trip
Verified

10/10 Exceptional

Selina, 5-night trip
Verified

8/10 Very good

1-night trip