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La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with spa, near Hoa Lo Prison Museum

Choose dates to view prices

In the heart of Hanoi, La Sinfonia Citadel hotel and Spa offers a tranquil retreat. Unwind with a rooftop view, indulge in spa treatments at La énMay Spa, or enjoy Fusion cuisine at Chestnet Restaurant. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CA $73
CA $82 total
includes taxes & fees
May 24 - May 25

Why we love this property

Work and play paradise
Located in the city center, this hotel offers a business center and meeting rooms for productivity. Spa services and a sauna await after work.
Fusion flavors abound
Experience fusion cuisine at this hotel's restaurant. The property offers buffet breakfast and a lively bar for evening refreshment.
Spa serenity
A full-service spa offers daily rejuvenation with personalized treatments. Couples can unwind in special rooms, and hot stone massages soothe tired muscles.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite City View

Junior Suite City View

Junior Suite City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

Minibar, in-room safe, desk, blackout drapes

La Sinfonnía Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View

Terrace Suite City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
No. 12 - 14 Dinh Ngang Street, Cua Nam Ward, Hanoi

What's nearby

  • Train Street - 1 min walk - 0.1 km
  • Temple of Literature - 8 min walk - 0.7 km
  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Long Bien Station - 10 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ray Quán - ‬2 min walk
  • ‪Reng Reng Café - ‬4 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Bún Chả Que Tre Bình Chung - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa features a rooftop terrace and puts you within a 10-minute walk of Hoa Lo Prison Museum. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at Chestnet Restaurant, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Accessible airport shuttle
  • Well-lit path to entrance
  • 6 stairs to reach property

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Chestnet Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Deli Sky Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 600000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

La Sinfonia Citadel Spa Hanoi

La Sinfonia Citadel hotel and Spa Hotel

La Sinfonia Citadel hotel and Spa Hanoi

La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Does La Sinfonia Citadel hotel and Spa offer free cancellation for a full refund?

Yes, La Sinfonia Citadel hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by La Sinfonia Citadel hotel and Spa?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at La Sinfonia Citadel hotel and Spa and nearby?

La Sinfonia Citadel hotel and Spa has a spa.

Are there restaurants at or near La Sinfonia Citadel hotel and Spa?

Yes, Chestnet Restaurant offers Fusion cuisine.

What's the area around La Sinfonia Citadel hotel and Spa like?

La Sinfonia Citadel hotel and Spa is in Hoan Kiem, a short 7-minute walk from Hanoi Railway Station and 18 minutes' walk from Hoan Kiem Lake.

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Reviews

La Sinfonia Citadel hotel and Spa Reviews

9.8

Exceptional

9.6

Cleanliness

9.6

Location

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and a highlight of the stay. (6 reviews)
  • The spa was fantastic and provided great experiences. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Bed
Location
Spa
Shower
Air conditioning
Restaurant
Breakfast

Reviews

Verified

10/10 Exceptional

Front desk staff was very nice and attentive
San, 1-night trip
Verified

10/10 Exceptional

Nice hotel, friendly staff and close to the train station
Philipp, 2-night trip
Verified

10/10 Exceptional

The staff was so helpful and friendly. The hotel is beautiful and we enjoyed the spa and breakfast
judith, 2-night trip
Verified

10/10 Exceptional

The staff is very friendly The room is very nice and clean price and quality is very good
Frank, 4-night trip
Verified

10/10 Exceptional

We are two couples stayed for 2 nights before leaving for halong bay and back at same hotel for one night. Staff were great, rooms were big and clean even for those inward window rooms. Breakfast and roof top bar were fabulous. On second stay, we were upgraded. When we requested for a rubber mat to be placed in the bathtub, they even went to their sister hotel to get one for us. On the day of departure, they went an extra mile to get a cable tie for us as we forgot our padlocks for our luggage. Overall, a very very pleasant stay.
Yeng eng, 2-night trip
Verified

10/10 Exceptional

We had a great stay. We booked 1 rooms and were given an upgrade of the rooms. As one of the rooms had a bathtub, the staff went to great length to get us a rubber mat from their sister hotel to be placed in the tub. On the day of departure,we rquested for cable ties to secure our overnight bags and the staff again didnt fisappoint and able to provide us. Really appreciate their efforts in making our stay comfortable.
Yeng eng, 1-night trip
Verified

10/10 Exceptional

Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Gal, 1-night trip
Verified

10/10 Exceptional

Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Alejandro, 3-night trip
Verified

8/10 Very good

Excellent staff and service. We enjoyed our stay in Hanoi.
Rita, 5-night trip
Verified

10/10 Exceptional

Everyone is so friendly and hospitable. Upon arrival, the front desk brought tea and snacks, allowed us for early check in. She also gave us a brochure explaining the places to visit, nearby bank/pharmacy and restaurant to go. They start their day early so it can be quite noisy especially when we stay right below the restaurant. Location is just beside train street and peaceful :) 5/5 would visit again!
Venezia, 3-night trip
Verified

10/10 Exceptional

Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Wasim, 3-night trip
Verified

10/10 Exceptional

It's a quaint boutique in a quiet corner.
Loan, 1-night trip
Verified

10/10 Exceptional

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
San, 4-night trip
Verified

10/10 Exceptional

Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
Dung, 2-night trip
Verified

8/10 Very good

Nice place location is okay.
Yew Loi Ashley, 3-night trip
Verified

10/10 Exceptional

Boutique hotel

Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
YOUNG, 3-night trip
Verified

8/10 Very good

Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Robert, 1-night trip
Verified

10/10 Exceptional

Great service and staff !!

We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Sara, 2-night trip
Verified

10/10 Exceptional

Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Jenny, 1-night trip
Verified

10/10 Exceptional

Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!
SitiNurRabiatulAddawiyah, 6-night trip
Verified

8/10 Very good

Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
4-night trip
Verified

8/10 Very good

Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
Dehanka, 1-night trip
Verified

10/10 Exceptional

We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Nathan, 3-night trip
Verified

10/10 Exceptional

MUST STAY IN HANOI!!!!!

I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Randi, 2-night trip
Verified

10/10 Exceptional

The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi.
Hang Kit, 1-night trip