10/10 Exceptional
Very attractive hotel with attentive, English-speaking staff, and clean rooms. Great location and good value overall.
David
David, 2-night trip
Shining Central Hotel & Spa
Central hotel with full-service spa, connected to the convention center, near Hoan Kiem Lake
In the heart of Hanoi, Shining Central Hotel & Spa offers a tranquil retreat. Unwind on the rooftop terrace, indulge in rejuvenating spa treatments like thalassotherapy and massages, or stay active at the 24-hour gym. Guests rave about their experience here.
Exceptional
Popular amenities
- Pool
- Airport transfer
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant
- Full-service spa
- Outdoor pool
- 24-hour fitness center
- Steam room
- Room service
- In-room childcare
- Business center
- Airport shuttle
- Terrace
- 24-hour front desk
For families (6)
- Children stay free
- In-room childcare (surcharge)
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
CA $108
CA $124 total
includes taxes & fees
Feb 15 - Feb 16
Why we love this property
Spa getaway
Transform with aromatherapy, body scrubs, and wraps at this hotel's full-service spa. Couples can indulge in treatment rooms. A steam room and gym await.
Indulgent bathing bliss
Pampered luxury awaits with bathrobes and jetted bathtubs in every guestroom. A rainfall showerhead and minibar elevate the experience.
Work and play paradise
Located in the city center and connected to a shopping center, this hotel offers in-room desks and spa services. Guests can enjoy massages after gym workouts.
Room options
Showing 9 of 9 rooms
Superior Double or Twin Room
Exceptional
Highlights
Soundproofed
Air conditioning
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
Minibar
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Executive Double or Twin Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
Hair dryer
Rainfall showerhead
- 1 bedroom
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds
Deluxe Double or Twin Room
Exceptional
Highlights
Soundproofed
Air conditioning
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
Minibar
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Family Room, 2 Queen Beds
Exceptional
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
- City view
- Sleeps 4
- 2 Queen Beds
Junior Double Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
- City view
- Sleeps 2
- 1 King Bed
Premier Double or Twin Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
- Sleeps 2
- 1 King Bed OR 2 Twin Beds
Shining Queen Suite
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
- City view
- Sleeps 2
- 1 King Bed
Shining King Suite
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
- Sleeps 2
- 1 King Bed
Connecting Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Rainfall showerhead
Jetted bathtub
- Sleeps 4
- 2 Twin Beds and 1 Double Bed
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About the area
20 Lo Su Street, Ly Thai To Ward, Hoan Kiem District, Hanoi
About this property
Shining Central Hotel & Spa
Shining Central Hotel & Spa puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. Other highlights include an outdoor pool, a 24-hour fitness center, and a steam room.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
Shining Central Hotel & Spa Reviews
Exceptional
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.2
Property conditions & facilities
What guests liked
- The spa service was excellent and offered good value for the service. (4 reviews)
- Breakfast offered a good spread of local and international buffet dishes. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocation10/10 Exceptional
Yes
Anna Liza
Anna Liza, 3-night trip
10/10 Exceptional
Stayed just for 1 night but was very comfortable and the staff were fabulous. Located near the lake and the water puppet theatre so many sights were easily walkable.
Stacey
Stacey, 1-night trip
8/10 Very good
Good location. Great stuff
Very nice kind and welcoming stuff
Tamar
Tamar, 3-night trip
10/10 Exceptional
Very nice hotel
Megumi
Megumi, 3-night trip
10/10 Exceptional
Staff wonderful, helpful and kind. Breakfast good. Room very large by Hanoi standards, and extremely comfortable. Enjoyed our stay!
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
Very central location. The most friendly and helpful staff. Our room was clean and comfortable. I had a hot stone massage at the spa; it was excellent and offered good value for the service.
Winnie
Winnie, 3-night trip
10/10 Exceptional
Thank you for your breakfast preparation, really appreciated
Yuki
Yuki, 1-night trip
10/10 Exceptional
The staff were so accommodating and helpful when my partner and I needed to stay an extra night and went out of their way above and beyond to ensure we had everything we required. Thank you so much for a wonderful stay, highly recommended.
Mary
10/10 Exceptional
The staff at Shining Boutique are so wonderful. They called us upon arrival to make sure we were on our way. They were happy to help with anything we needed. Would stay here again!
Sheldon
10/10 Exceptional
Would recommend
Had a good nights sleep , bed was comfortable but small compared to other hotel rooms in Hanoi. Shower had good warm water pressure. Staff were excellent especially Leo. Very polite and a helpful young man. Convenient location, close to all tourist hotspots. Pictures on site are not same as bedroom
Bernadette
Bernadette, 1-night trip
6/10 Good
Location of the hotel is good. Very central, and just a short walk to the lake.
The hotel itself would benefit from a deep clean.
Some staff were friendly and helpful, others looked disinterested (bar staff and guys on the door)
Reception area was smart, however was greeted on our floor by ripped carpet outside the lift.
The hotel room itself was okay, the bathroom appeared to have been separated from the sleeping area as an afterthought.
A bit of tender loving care could make this hotel a decent 3 star hotel.
Hayley
Hayley, 5-night trip
10/10 Exceptional
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.
Deborah
Deborah, 3-night trip
8/10 Very good
The room was upgraded.
Room was clean and staffs are kind.
Air conditioner should be upgraded. It takes a very long time to adjust room temperature.
Toru
Toru, 2-night trip
10/10 Exceptional
I would definitely recommend the Shining Central. The hotel is well located in the Old Quarter, with nearby provision stores and restaurants. The room I stayed in was comfortable and clean. Breakfast was a good spread of local Vienamese and international buffet dishes. But the biggest recommendation has to go to the staff, who were very helpful and friendly. They helped us to buy last minute tickets to the water puppet show, and arranged a driver to the Perfume Pagoda complex. They also called me to tell me that I'd accidentally left behind a jacket in the room, and arranged to send it to me back home. Superb service!
Wee Teck
Wee Teck, 6-night trip
8/10 Very good
Worthwhile to be back here again
Hotel just reopened after 4 months after Covid situation in Vietnam, hence a very neat and nice hotel overall. Location is also walkable (10mins) to nearby Bia Hoi Junction. Hotel also offer a discounted for their massage/spa packages, which is a good deal too.
A very welcoming sight upon entering the room as informed we are celebrating an occasion and they duly got the room prepared for it, thank you for the effort and dedication. It was a good view from the highest floor of your hotel, despite it is only 9 floors.
However, would like to highlight that whenever we enter the room each time we came back, there is still foul smell after opening the door. Maybe it could be due to the air circulation when the aircon is off when we head out, but it is alright after 5mins. Other than that, the stay is wonderful ! Will be happy to be back here again.
C
C, 3-night trip
8/10 Very good
ほとんど窓がない
窓がないので、息苦しい 屋上バーに行くのがよいです。
YUICHI
YUICHI, 1-night trip
10/10 Exceptional
La pasamos exelente, el hotel está bien ubicado, la atención de primera, Todos los que allí trabajan muy atentos y cordiales:
Yasmin
Yasmin, 3-night trip
10/10 Exceptional
적극 추천 할게요
하노이에 또 가게 된다면 여기에 다시 지낼 정도로 저는 만족도가 높았습니다. 모든 직원분들이 친절했지만 특히 안경 쓰신 여자 직원분 최고십니다. 한국말도 완벽하시고 모든 적극적으로 도와주셨습니다. 돈 찾으려고 ATM을 찾았는데 날도 덥고 길도 잘 몰라서 헤맸는데 직원분이 오토바이로 안내해 주셨어요. 고장 나거나 돈이 인출 안되는 곳도 많았는데 여기저기 계속 데려다주시고 너무 감사했습니다. 사파 가려고 아침 버스 타야 했는데 맛있는 샌드위치도 싸주시고 너무 감동받았어요
SEOYOON
SEOYOON, 2-night trip
8/10 Very good
Det var dåligt med språket personalen var dåliga
på engelska.Pärmen som finns på receptionen
var inte skriven på engelska
Annalena
Annalena, 2-night trip
10/10 Exceptional
好立地でスタッフの対応も◎、高コスパ
旧市街にも、大聖堂周辺にもアクセスしやすい場所で、探したところ、このホテルに決めました。
結果、とてもよかったです。近いだけでなく、細い通りがたくさんある中で、とても見つけやすい場所でした。
部屋はきれいで、バスタブ付きの部屋にアップグレードしてもらえ、町歩きで疲れた体を癒せました。
旧市街にありがちな、排水設備の悪さや、うるささもありませんでした。
スタッフの女性たちはとても魅力的で、親切で、いろいろな質問や要望にも快くこたえてくれました。
またハノイへ行くことがあれば、リピートします。
YUMI
YUMI, 2-night trip
10/10 Exceptional
Won’t disappoint
Great service, and wonderful massage!
Neil
Neil, 1-night trip
10/10 Exceptional
Right in the heart of the old quarter, Hanoi. Absolutely perfect for our needs.
Verified traveller
1-night trip
10/10 Exceptional
Clean, good location, kind staffs, super quiet room.
SEJIN
SEJIN, 2-night trip
10/10 Exceptional
Smack in the middle of Hanoi old quarter. Quirky hotel. Breakfast was good. Excellent value. Very friendly staff. Enjoyed our stay immensely.
Verified traveller
2-night trip
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