10/10 Exceptional
Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
peter
peter, 4-night trip
Alisa Hotel & Spa
Hotel with spa, near Hoan Kiem Lake
Near Thang Long Water Puppet Theatre, Alisa Hotel & Spa offers a tranquil retreat with dry cleaning/laundry services and bike rentals. Treat yourself to a Thai massage or unwind in the library while staying connected with free in-room WiFi. Guests rave about the helpful staff.
Excellent
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant
- Full-service spa
- Room service
- Massage/treatment rooms
- Business center
- Meeting rooms
- Airport shuttle
- 24-hour front desk
- Air conditioning
- Library
- Computer station
Feel at home (6)
- Refrigerator
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Blackout drapes/curtains
- Minibar
CA $61
CA $69 total
includes taxes & fees
Jan 7 - Jan 8, 2026
Room options
Check availability for these dates
Showing 10 of 10 rooms
Suite with Balcony, Double Bed
Exceptional
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
- 22 sq m
- 1 bedroom
- City view
- Sleeps 2
- 1 Double Bed
Family Suite, City View
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
- 38 sq m
- City view
- Sleeps 4
- 2 Queen Beds
Triple Suite, Private Balcony
Highlights
Balcony or patio
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
- 40 sq m
- City view
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
Family Suite, Private Balcony
Excellent
Highlights
Balcony or patio
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
- 41 sq m
- City view
- Sleeps 4
- 2 Queen Beds
Junior Suite
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
- 20 sq m
- Sleeps 2
- 1 Queen Bed
City Triple Room, City View
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
- 35 sq m
- City view
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
Superior Double or Twin Room
Very good
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
- 20 sq m
- Sleeps 2
- 1 King Bed
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
- 21 sq m
- City view
- Sleeps 2
- 1 Queen Bed
Suite with Balcony, Twin Beds
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Deluxe Twin Room
Highlights
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
- Sleeps 2
- 2 Twin Beds
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About the area
7 Hang Voi, Hoan Kiem District, Hanoi, 71000
About this property
Alisa Hotel & Spa
Alisa Hotel & Spa puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are within a 15-minute walk. Fellow travelers love the helpful staff.
At a glance
Property amenities
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Alisa Hotel & Spa Reviews
Excellent
8.8
Cleanliness
8.4
Location
9.6
Staff & service
8.2
Eco-friendliness
8.2
Property conditions & facilities
Popular mentions
Service staffLocationRoomBed8/10 Very good
The staff were very friendly and helpful in organising transfers and recommendations
James
James, 2-night trip
10/10 Exceptional
Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Renee
Renee, 1-night trip
10/10 Exceptional
Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Vilavanh
Vilavanh, 2-night trip
10/10 Exceptional
Ver helpful staff rooms serviced daily and are a good size handy location
Sarah
Sarah, 3-night trip
8/10 Very good
Very friendly staff
vincent
vincent, 1-night trip
10/10 Exceptional
The staff were very friendly and ready to assist our requesrs.
Christopher
Christopher, 8-night trip
8/10 Very good
Very friendly and helpful staffs.
Verified traveller
2-night trip
10/10 Exceptional
Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
buk
buk, 5-night trip
10/10 Exceptional
Nice comfortable beds. Friendly and very helpful staff.
Ponekham
Ponekham, 1-night trip
10/10 Exceptional
Clean and friendly.
Lindsay
Lindsay, 1-night trip
10/10 Exceptional
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
michael
michael, 5-night trip
10/10 Exceptional
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
christine
10/10 Exceptional
Super comfortable
Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Alexander
Alexander, 2-night trip
6/10 Good
Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.
Charles
Charles, 2-night trip
6/10 Good
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Marie
Marie, 1-night trip
10/10 Exceptional
Clean room. Nice interior and fast service and respond from staff. Recommended
Liyana
Liyana, 1-night trip
8/10 Very good
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Peter
Peter, 5-night trip
4/10 Fair
This property is way past its prime. The staff is lovely though.
Ludovic
Ludovic, 3-night trip
8/10 Very good
Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Raimey
Raimey, 2-night trip
8/10 Very good
The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.
Akira
Akira, 3-night trip
6/10 Good
Cheap hotel in old Hà Nội
The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride.
Overall, It was a good hotel for the price paid.
Pierre-Jean
Pierre-Jean, 2-night trip
10/10 Exceptional
Location, staff and service were EXTRAORDINARY! Would stay here again!
Sugeil
Sugeil, 2-night trip
8/10 Very good
Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey
Lindsey, 1-night trip
10/10 Exceptional
It is close to the Opera House in old town and seafood buffets .
Bing
Bing, 1-night trip
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