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Alisa Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

Near Thang Long Water Puppet Theatre, Alisa Hotel & Spa offers a tranquil retreat with dry cleaning/laundry services and bike rentals. Treat yourself to a Thai massage or unwind in the library while staying connected with free in-room WiFi. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station

Feel at home (6)

  • Refrigerator
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
$29 nightly
The total price is $32
May 26 - May 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite with Balcony, Double Bed

Premium bedding, minibar, in-room safe, desk

Suite with Balcony, Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, City View

Premium bedding, minibar, in-room safe, desk

Family Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Triple Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Triple Suite, Private Balcony

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Family Suite, Private Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for City Triple Room, City View

Premium bedding, minibar, in-room safe, desk

City Triple Room, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite with Balcony, Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, 4,462 reviews
$45 nightly
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About the neighborhood

Map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Ngoc Son Temple - 7 min walk - 0.6 km
  • Hanoi Opera House - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bánh Mỳ Bà Dần - ‬2 min walk
  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk

About this property

Alisa Hotel & Spa

Alisa Hotel & Spa puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can indulge in hot stone massages at the spa, and Alisha Hotel Restaurant serves breakfast. Also, West Lake and Ho Chi Minh Mausoleum are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

Dining

Alisha Hotel Restaurant - This buffet restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Alisa Hotel Hanoi

Alisa Hanoi

Alisa Hotel Spa

Alisa Hotel & Spa Hotel

Alisa Hotel & Spa Hanoi

Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Alisa Hotel & Spa offer free cancellation for a full refund?

Yes, Alisa Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alisa Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Alisa Hotel & Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Alisa Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one-way.

What are the check-in and check-out times at Alisa Hotel & Spa?

You can check in starting at 2 PM. Check-out time is 10:30 AM.

What is there to do at Alisa Hotel & Spa and nearby?

Alisa Hotel & Spa has a spa.

Are there restaurants at or near Alisa Hotel & Spa?

Yes, there's an onsite restaurant, Alisha Hotel Restaurant.

What's the area around Alisa Hotel & Spa like?

Alisa Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 10 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

9.4

Staff & service

8.2

Property conditions & facilities

Popular mentions

Service staff
Location
Room
Bed

Reviews

Verified

10/10 Exceptional

Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
peter, 4-night trip
Verified

8/10 Very good

Functional, clean hotel. Friendly staff, front rooms with windows are spacious (with 2 double beds) and comfortable (though the beds are hard). Short walk to the lake area. The hotel is a couple of blocks away from the main tourist area so it’s quieter. There is no F&B available in the hotel though. If you want western breakfast food there is a coffee shop a couple of blocks away. Otherwise is more local fare. I found all the staff are friendly and helpful. The only problem was the hotel room safe was not attached to anything!
John, 3-night trip
Verified

8/10 Very good

The staff were very friendly and helpful in organising transfers and recommendations
James, 2-night trip
Verified

10/10 Exceptional

Ver helpful staff rooms serviced daily and are a good size handy location
Sarah, 3-night trip
Verified

8/10 Very good

Very friendly staff
vincent, 1-night trip
Verified

8/10 Very good

Very friendly and helpful staffs.
2-night trip
Verified

10/10 Exceptional

Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Renee, 1-night trip
Verified

10/10 Exceptional

Nice comfortable beds. Friendly and very helpful staff.
Ponekham, 1-night trip
Verified

10/10 Exceptional

The staff were very friendly and ready to assist our requesrs.
Christopher, 8-night trip
Verified

10/10 Exceptional

Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
5-night trip
Verified

10/10 Exceptional

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
buk, 5-night trip
Verified

10/10 Exceptional

Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Vilavanh, 2-night trip
Verified

10/10 Exceptional

Clean and friendly.
Lindsay, 1-night trip
Verified

10/10 Exceptional

The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
Verified

10/10 Exceptional

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Alexander, 2-night trip
Verified

6/10 Good

This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Marie, 1-night trip
Verified

10/10 Exceptional

Clean room. Nice interior and fast service and respond from staff. Recommended
Liyana, 1-night trip
Verified

8/10 Very good

The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Peter, 5-night trip
Verified

6/10 Good

Good basic room in walking distance to the lake and many interesting places. Disappointed that half of the rooms are at the rear facing aspect of the building and don’t have windows or a balcony. It was good for what we needed as heading to the airport the next day, however would not recommend for a longer stay. If you could guarantee a balcony room, street facing - different story altogether. Staff were wonderful, helpful and friendly and the rooms were very clean.
Charles, 2-night trip
Verified

4/10 Fair

This property is way past its prime. The staff is lovely though.
Ludovic, 3-night trip
Verified

8/10 Very good

Great location, in the French Quarter very close to the Old Quarter. Many good places to eat, shop and sightsee nearby. The hotel staff was very friendly. However, as with many buildings in the area it is an older building, so there is a damp/moist smell. My daughter also had an allergic reaction which started when we checked in and went away when we checked out. For the rest of our stay in Hanoi we stayed in a newer hotel without any allergic reactions, so it was likely something in the hotel or the bedding that caused it.
Raimey, 2-night trip
Verified

8/10 Very good

The reception staff will help you with their smiles and kindness. You can walk to the old town, but it's a little far from there, and the street facing the hotel is one-way, so you can escape from the hustle and bustle at night. It's an ideal location for me. Grab to Noi Bai Airport costs around 330K. The water pressure is weak, but not unbearable. A minimum level of cleanliness is maintained. However, it is better not to look under the bed. I also wiped down the closet before unpacking my things, just in case.
Akira, 3-night trip
Verified

6/10 Good

Cheap hotel in old Hà Nội

The rooms needs to be freshen up. We had 2 queen beds and the room was spacious. Elevator only went to 8th floor, we had to use the stairs for the 9th floor but It was okay as they brought our luggages upstairs. Staff is amazing and very friendly and they speak English. They took arrangements to pick up up at the airport with their driver for 20$. No pool at this hotel. The A/C wasn't working well and was shutting down by itself, we had to ask for a fan and believe me you need the A/C to work in this country. Fridge in the room not cool, water was room temperature. But what makes this hotel so nice, is really the staff and Jane at the counter. Grab taxi are very cheap, so you can move around for one to three dollars per ride. Overall, It was a good hotel for the price paid.
Pierre-Jean, 2-night trip
Verified

10/10 Exceptional

Location, staff and service were EXTRAORDINARY! Would stay here again!
Sugeil, 2-night trip
Verified

8/10 Very good

Good location, big & comfortable bed, friendly staff. Do recommend!
Lindsey, 1-night trip