Equinoccio Hotel offers a great location, putting you within a 15-minute walk of Lake Coatepeque. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this Mediterranean hotel include a children's pool, a terrace, and a garden. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free secured, covered onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
Transfers
Airport drop off from 6:00 AM to 7:00 PM*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Traveling with children
Children's pool
What to do
Kayaking
Canoe
Boat tours
Motor boating
Personal watercraft (motorized)
Snorkeling
Water skiing
Fishing
Access to nearby outdoor pool
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Hot springs nearby
Working away
Meeting room
Conference center (323 square feet of space)
Services
Front desk (limited hours)
Concierge services
Luggage storage
Wedding services
Bike storage
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages
Facilities
3 buildings/towers
Built in 2017
Garden
Picnic area
Terrace
Television in common areas
Communal living room
An outdoor pool
Bicycle parking
Banquet hall
Dock
Outdoor furniture
Walkway to water
Mediterranean architecture
Room amenities
Be entertained
55-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Towels
Toothbrush and toothpaste (on request)
Stay connected
Laptop-friendly workspace
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Access via exterior corridors
LED light bulbs
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of SVC 40 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 7 costs SVC 20
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Equinoccio Hotel Santa Ana
Equinoccio Santa Ana
Equinoccio Hotel Hotel
Equinoccio Hotel Santa Ana
Equinoccio Hotel Hotel Santa Ana
Frequently asked questions
Does Equinoccio Hotel offer free cancellation for a full refund?
Yes, Equinoccio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Equinoccio Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Equinoccio Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Equinoccio Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Equinoccio Hotel?
Yes, a shuttle from the hotel to the airport is available from 6:00 AM to 7:00 PM on request. The charge is SVC 40 per person.
What are the check-in and check-out times at Equinoccio Hotel?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Equinoccio Hotel and nearby?
Have fun with onsite activities like kayaking, water skiing, and rowing. Additional recreation nearby includes hot springs and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden. Equinoccio Hotel also has access to a nearby outdoor pool.
Are there restaurants at or near Equinoccio Hotel?
Yes, there's an onsite restaurant.
What's the area around Equinoccio Hotel like?
Equinoccio Hotel is located a short 10-minute walk from Lake Coatepeque.
Equinoccio Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
View
Room
Lake
Food
Location
Restaurant
Amenities
Breakfast
Shower
What guests liked
The pool is described as gorgeous, awesome, and nice, with some guests even mentioning it as a highlight of their stay. (3 reviews)
From real guest reviews summarized by AI.
Reviews
2/10 Poor
22 Oct 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Eduardo
Eduardo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Excellent
Magdalena
Magdalena, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
I recommend this hotel
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
this place is a great resort with views for days. staff is more than welcoming in their daily operations and are there to serve. the road way in is definitely a dirt road down the side of the surrounding mountains but our driver was great and got us in and out several times with no issue. very secure on site. i would surely recommend this place to anyone looking to stay in the area
Stephen
Stephen, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Great place to stay at lago de Coatepeque, just have to drive a bit since this hotel is on the opposite side of the entrance. Excellent Service
Anner E.
Anner E., 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
N
Gerson
Gerson, 1-night trip
Verified Expedia guest review
2/10 Poor
30 Jul 2024
Terrible customer service and accused me of stealing a key.
Nancy
Nancy, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
20 Jul 2024
We loved this hotel. The view from our room was amazing. They served breakfast lunch and dinner on their main floor but just about 20 minutes drive there are many restaurants you can visit. The staff at this hotel was very pleasant and kept everything very clean. We woke up early one morning and jumped in the lake, a beautiful experience. We would definitely come back and hopefully for longer.
Gloria
Gloria, 2-night family trip
Verified Expedia guest review
8/10 Very good
15 Jul 2024
Beautiful lake location and well constructed concept with easy access to lake activities. However, it is a little far from the main road, so an AWD vehicle is recommended specially in rainy season.
Ronal
Ronal, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Estela
Estela, 1-night trip
Verified Expedia guest review
4/10 Fair
12 Jul 2024
The property is nice but the upkeep is lacking. Broken ceilings in the bar area, water/mold stained walls around the property, in room showers that have no or poor water pressure or no hot water.
We got a two bed room with an odd smell. One of the two beds, when we were ready to go to bed, had a duvet cover whose underside (facing the bed) had a menstrual stain on it (cleary the room had not been properly cleaned as the floors were also dirty and the room's trash can had not been fully emptied). We complained and were ultimately moved to another room that did not have hot water. The hotel manager did not initially make himself available when I asked to speak with him about the blood stain, and I only had a chance to speak with him as I went to him when he finally came to see the blood stain as we were changing rooms. No reparations were offered beyond a change of room.
The people working at the hotel seem to be short staffed and the manager seems to spend his time in his room instead of walking the property to make sure all is running well and that the guests are well taken care of.
Be ready to pay high prices for mediocre quality.
Enrique
Enrique, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Yancy
Yancy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
Incredible stay, beautiful property and amazing staff. Jetski’s were awesome, great drinks and food on site I highly recommend this place and their amazing staff. I will be back!
Jonathan
Jonathan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Benjamin
Benjamin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Juan
Juan, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Jul 2024
Hotel itself its good, great view of the lake. Friendly staff. The location is kind of far from everything, not recommended uf you're traveling solo. The road to get to the hotel is a five km dirt road full of potholes, you need to drive very slow and careful to not damage your vehicle.
Victor
Victor, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Sharon
Sharon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2024
Ruzina
Ruzina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
This hotel is situated in an ideal spot; very close to the island so that you see dozens of bird species from it's fabulous deck. The infinity pool is gorgeous as are all the grounds. Well worth the ride to the hotel! They have jet ski, kayaks and even will take you on a boat ride around the lake.
The staff were absolutely spot-on. The food was very good. Rooms were comfortable and they use solar power to heat the shower (very hot water!) and provide power.
Definitely will be back!
Tomas
Tomas, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 May 2024
The best hotel stay I have ever had!
It's hard to know where to begin
The drive up to the property is a bit sketchy due to the unpaved road with lots of potholes. I drove a sedan and just had to take my time driving slowly and made it safely. The views of the lake are breathtaking from sun up to sundown. The property is sleek, clean, modern and comfortable. My room was quaint and had everything I needed. They even had hot water which is apparently uncommon for the area.
I only stayed 1 day at the property and I wish I had stayed for my whole trip. I was 1 of 2 people staying at the property at the time and I felt like a celebrity who rented to whole place out lol. The whole staff was super kind and were quick to assist me with any of my needs. My first evening there I enjoyed dinner and drinks in the lounge/dining area. The food/drinks were really good, I happened to notice ALOT of geckos which is not something I'm used to so it freaked me out. Eduardo the amazing bar area attendant was super helpful by doing a sweep of my room to check for any critters before I went to sleep. This is not a negative remark against the hotel as that's just the wildlife there.
The next morning I had my complimentary breakfast and then did my complimentary hour long kayak ride, shortly after I did the Jet ski which was $40 for 30 mins. My whole stay was a 10/10 experience and cannot wait to return
Tanasha
Tanasha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Apr 2024
Mario
Mario, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2024
Leticia
Leticia, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Apr 2024
The hotel is good. But the way to get very bad too many holes