Est Municipal Linha Ávila 801, Bairro Carazal, Gramado, Rio Grande do Sul, 95670-000
What's nearby
Snowland Park - 14 min walk
Black Lake Park - 8 min drive
Mini Mundo - 9 min drive
Gramado Covered Street - 10 min drive
Gramado Central Avenue - 10 min drive
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 75 min drive
Salgado Filho Intl. Airport (POA) - 106 min drive
Restaurants
Mestre Cuca Mix Gourmet - 8 min drive
TORO Gramado - 8 min drive
Galeto Itália - 8 min drive
Café da Manhã - 7 min drive
Alemanha Encantada - 7 min drive
About this property
Wyndham Gramado Termas Resort & Spa
Wyndham Gramado Termas Resort & Spa features a free kids' club and puts you within a 15-minute drive of Gramado Covered Street. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
464 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The property charges 50 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (BRL 42 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Water dispenser
Traveling with children
Free children's club
Children's pool
Mini golf
Free supervised childcare/activities
Children's games
What to do
Mini golf
Hot springs
Shopping
Pool table
Air hockey
Foosball
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 2018
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An outdoor pool
An indoor pool
Arcade/game room
Full-service spa
6 spa tubs
Sauna
Steam room
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Accessibility
Elevator
Room amenities
Be entertained
42-inch LED TV
Satellite TV channels
Netflix
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Eco-friendly toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. There are hot springs open between 10:00 AM and 10:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.13 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 50 percent
Children & extra beds
Babysitting is available for an extra charge
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 42 per day
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Does Wyndham Gramado Termas Resort & Spa offer free cancellation for a full refund?
Yes, Wyndham Gramado Termas Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Gramado Termas Resort & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Wyndham Gramado Termas Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Gramado Termas Resort & Spa?
Yes. Valet parking costs BRL 42 per day.
What are the check-in and check-out times at Wyndham Gramado Termas Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Wyndham Gramado Termas Resort & Spa and nearby?
Onsite recreation at Wyndham Gramado Termas Resort & Spa includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 6 spa tubs. Wyndham Gramado Termas Resort & Spa also has an outdoor pool and a 24-hour fitness center, as well as a sauna and an arcade.
Are there restaurants at or near Wyndham Gramado Termas Resort & Spa?
Yes, there's an onsite restaurant.
What's the area around Wyndham Gramado Termas Resort & Spa like?
Wyndham Gramado Termas Resort & Spa is a short 14-minute walk from Snowland Park and 15 minutes' walk from Ravanello Winery.
Wyndham Gramado Termas Resort & Spa Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
7 Jan 2025
Michelle
Michelle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
PABLO
PABLO, 3-night trip
Verified Hotels.com guest review
4/10 Fair
3 Jul 2024
Upon arriving at the facility, there was a huge line of people waiting to check in. Waited about 1 hour in line and line did not even move. Gave up on checking in, went out to get dinner with my family and then came back around 9 pm to try again. Check in was easy at this time. Hotel was clean, but no house keeper will come to freshen up the room or even pick up dirty towels and replace with new ones. Breakfast is amazing but the room service and lunch/dinner menu changed over the year. Pizza is no longer available and kids menu is not helpful if you have a picky eater. Room stayed cold. Heater was not working properly. No extra blankets in room. Have to request. I do not recommend this hotel. It is a bit overpriced based on its location. Available Liquid soaps, shampoo, and conditioners are of very poor quality.
Sayuri
Sayuri, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
RENAN CARLOS DE
RENAN CARLOS DE, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2024
Wonderful termal spa
The city is beautiful full of shops and great restaurants
Sonia
Sonia, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
My stay at the Wyndham Gramado was nothing short of exceptional. Hotel staff were extremely pleasant and friendly, cleanliness is central to their operations and hotel offerings such as pool and dining were simply top-notch. Shame we didn’t get to experience more of the property as we were in town for a conference. I highly recommend this hotel to anyone visiting Gramado- just be sure to rent a car as you’ll need it to venture into the beautiful town.
Philippe
Philippe, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
13 Mar 2024
Hotel is beautifull, valet parking, great pool area, pool goes from inside to outside from inside the pool. Room is a suit , bed room age living room. 2 tvs free good breakfast
JEFFREY
JEFFREY, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Jan 2024
Ivone
Ivone, 5-night trip
Verified Expedia guest review
6/10 Good
31 Dec 2023
The property is newer & nice. The breakfast is great however any other time we tried to go to the restaurant for lunch or dinner it was closed. The pools are nice & warm. You have to pay an additional $7 a day for parking. They valet but it takes a long time to get your car because there are always people waiting. The first night we didn’t have any water and then the second day they did not give us any clean towels we had to go ask for them. We stayed at 4 hotels over our 10 day trip and this was did not impress me as much as I would have expected from the pictures,etc
Kelsey
Kelsey, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2023
Pleasant place, no regrets!
Rosilda
Rosilda, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2023
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 Sep 2023
Room is vey small and don’t accommodate well 4 people. Sofa bed is discomfortable even for young children. Too many people for only one restaurant.
Marco Antonio
Verified Expedia guest review
4/10 Fair
31 Jul 2023
Wi-Fi conexión funciona muy bien.
Habitación muy chica pero limpia. Solo para dormir esta bien. Presión de ducha es baja pero temperatura bien caliente. No tiene bañera.
Desayuno rico completo. Café rico.
Cena solo buffet. Caro. Comida no rico, poca variedad. Los mozos llevaron los platos antes que terminamos y tuvimos que ir a buscar otra vez. Sillas son muy bajas, no amable para los niños. Mesas son incómodas.
Room service es mejor que buffet, pero no cumplieron el pedido. Y todo muy salado.
Agua de piscina está calentita, la gente trabajan dentro de piscina son muy atentos y amables. Cada tanto limpian piso. Nos gustó más es piscina.
Recepción: check in rápido, nos dio información básica. Gente son amables, buenas ondas y bien educados.
Valet parking: desastre. Tardaron más de 30 minutos para traernos nuestro auto. Eso No pueden llamar “valet parking”. Y además nos cobran por desastre servicio. Mala onda. No saben como trabajar. Había mucha gente esperando sus autos en todo el lobby toda la mañana.
Limpieza mala onda en pasillo estaba gritando y vigilando a toda la gente que estaban subiendo escalera. (26/julio 21:00 hrs aprox.) Esa impieza no sabe hablar como una humana normal. Cómo puede ser una limpieza gritar a los huéspedes? Mala educada. Totalmente culpa de hotel.
La verdad, no nos sentimos cómodos en el hotel salvo desayunoy piscina.
Dejamos nuestra opinión porque nunca jamás volveremos este hotel.
Eric
Eric, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 May 2023
The best hotel in Gramado
elza
elza, 6-night romance trip
Verified Expedia guest review
8/10 Very good
27 Mar 2023
Elizandra
Elizandra, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 Mar 2023
Rita
Rita, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Feb 2023
Room was clean , bed comfortable,good free breakfadt,except for the bread. Pool area really nice indoor outdoor pool heated.game room, video room steam and sauna rooms. Another problem for a large amerucan chain hotel ,no one speaks english ,,not even at frint desk. Question is why
JEFFREY
JEFFREY, 6-night romance trip
Verified Expedia guest review
6/10 Good
27 Dec 2022
Es un lugar bastante hermoso, limpio y lujoso. La atención es excelente. En cuanto a estacionamiento, particularmente no tuvimos buena experiencia. Tenes que dejar la llave del auto para que te estacionen porque no hay lugar, hay gente entrando y saliendo cada rato y el espacio bastante reducido. El buffet de desayuno es bastante completo, pero si te gusta desayunar tranquilo y en paz este no es el lugar, había tanta gente que tenias que formar fila para todo. Se pierde bastante tiempo y es un caos. El servicio de limpieza de la habitación es excelente, pero la cama deja mucho que desear, muy incómodo. Si tuviera que elegir volver ya no lo haría.
Eva
Verified Expedia guest review
10/10 Exceptional
24 Aug 2022
Diego
Diego, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jun 2022
The hotel is excellent. Staff, room beautiful . Great pool you can swim from inside to outside.
Breakfast was superb and free . Only bad thing is location you must uber everywhere.nothing is close. Center city 15 minutes but i would stay there again and again
JEFFREY
JEFFREY, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Apr 2022
Service
Diana
Diana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Apr 2022
Great
joao jose
joao jose, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2021
Good spacious rooms, nice swimming pool, friendly staff
A bit far from downtown, but nextdoor to aquamotion( 200 yds) and Snowland
Overall a pleasant experience
gustavo kiyoshi
gustavo kiyoshi, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2021
It is a very good hotel overall
Juliana
Juliana, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2020
Awesome property and facilities, staff are top notch!