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Hotel Firenze Lugano

3.0 star property
Hotel with restaurant, near Lake Lugano

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Firenze Lugano

Exterior
Exterior
Lake view
Triple Room, Terrace | Lake view
Restaurant

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Garden
  • Conference space
  • Multilingual staff
  • Wedding services
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $153
CA $172 total
includes taxes & fees
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room, Terrace

Triple Room, Terrace

Triple Room, Terrace

Highlights

Terrace
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View

Twin Room, Lake View

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 12 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 107 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

Similar properties

Coffee shop

La Santa

Pet-friendly
Parking available
Free WiFi
Restaurant
7.2 out of 10, Good, (37)
The price is CA $156
CA $182 total
includes taxes & fees
Jan 3 - 4 Jan 2025
La Santa
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About the area

Map
Strada di Gandria 1, Lugano, 6976

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 12 min walk - 1.0 km
  • Palazzo dei Congressi - 3 min drive - 2.0 km
  • Lake Lugano - 4 min drive - 2.5 km
  • LAC Lugano Arte e Cultura - 6 min drive - 3.5 km
  • Mount Brè - 12 min drive - 7.9 km

Getting around

  • Lugano (LUG-Agno) - 23 min drive
  • Milan Malpensa Airport (MXP) - 80 min drive
  • Melide Station - 10 min drive
  • Lugano (QDL-Lugano Rail Station) - 11 min drive
  • Lugano Station - 13 min drive

Restaurants

  • ‪Lido - ‬3 min drive
  • ‪Antica Osteria Del Porto - ‬4 min drive
  • ‪La Lanchetta - ‬16 min walk
  • ‪Pane & Zucchero - ‬17 min walk
  • ‪Osteria Funicolare - ‬12 min drive

About this property

Hotel Firenze Lugano

Hotel Firenze Lugano features a rooftop terrace and puts you just a 5-minute drive from Lake Lugano. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 AM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference space (269 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children

Children & extra beds

  • Rollaway beds are available for CHF 29.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Firenze Lugano Castagnola
Firenze Lugano
Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

Does Hotel Firenze Lugano offer free cancellation for a full refund?
Yes, Hotel Firenze Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Firenze Lugano?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.
What are the check-in and check-out times at Hotel Firenze Lugano?
Check-in start time: 6:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Firenze Lugano?
No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (18-min drive) are both nearby.
What is there to do at Hotel Firenze Lugano and nearby?
Have fun with nearby activities like hiking and horseback riding. Hotel Firenze Lugano also has a garden.
Are there restaurants at or near Hotel Firenze Lugano?
Yes, there's an onsite restaurant.
What's the area around Hotel Firenze Lugano like?
Hotel Firenze Lugano is a short 12-minute walk from Funicolare Monte Brè - Cassarate Station and 19 minutes' walk from Lugano Exhibition Centre.

Hotel Firenze Lugano Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay.
Phyllis, 1-night romance trip
Verified Expedia guest review

6/10 Good

The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
John, 1-night trip
Verified Expedia guest review

8/10 Very good

quaint place. Beautiful setting. Friendly staff
STEPHANIE, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Laurie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Karla, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future.
5-night business trip
Verified Hotels.com guest review

4/10 Fair

Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stephen, 2-night romance trip
Verified Expedia guest review

2/10 Poor

do not expect the standard mattress even..
Anju, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Very basic
There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care
1-night trip
Verified Hotels.com guest review

4/10 Fair

The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why
LIANG, 1-night family trip
Verified Orbitz guest review

4/10 Fair

There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Clarence Jeremy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luca, took great care to ensure my families comfort and enjoyment.
jedediah, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Is very nice place nice view quite opposite the lake and also have nice restaurants
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay!!
The staff were exceptionally helpful and friendly!!
mahvash, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Location very good, breakfast good ($10/person), rooms older and not very clean, beds different heights, no chair in the room to put clothes down.
1-night romance trip
Verified Expedia guest review

6/10 Good

Mohammad, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The views are superb! The staff are very approachable and friendly people too! There is a bus stop quite near to the hotel too for the city centre. It is a great place to stay and the food is of a good quality too.
cl, 1-night family trip
Verified Expedia guest review

2/10 Poor

Marie-Helene, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Marchioro, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
Chris, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.
Ellen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

On en a pour son argent mais attention…
Dans un quartier périphérique de Lugano (mais ça reste à moins de 20 minutes en bus, dont l’arrêt est à 100 m de l’hôtel). On a aimé : le prix (on va pas se mentir, 100.- en pleine saisie pour deux, c’est presque sans concurrence) ; la vue, avec le lac à 200 m (de petites ruelles y descendent) ; la terrasse ombragée aux fauteuils confortables ; le petit balcon de la chambre ; la cuisine (très bon tajine au poulet de la cheffe) ; le vin (excellent rioja…une fois refroidi) ; l’amabilité du personnel. On n’a pas aimé : l’exiguïté de la chambre, qui fait qu’on se cogne souvent au lit (supprimer un meuble inutile et moche aiderait. Je dis ça…) ; le bruit (on dirait pas mais il y a beaucoup de trafic sur la route en contrebas et en plein été y’a des motards qui se croient en compétition) ; l’absence de climatisation ET de ventilation. Conclusions : comme j’avais lu les commentaires, nous avions pris deux petits ventilateurs, des bouchons pour les oreilles et un bandeau de nuit, dormi la fenêtre grande ouverte et ça s’est très bien passé malgré la canicule (22 degrés minimum, encore 26 à minuit). Mais faut prévoir ! Vous voilà donc prévenus.
Philippe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sehr romantisch
Eva, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Unser Eindruck
Als wir im Hotel ankamen war es schwierig uns verständigen zu können, da das Personal keine gute Englischkentnisse hatte. Das Zimmer war definitiv in die Jahre gekommen. Auf dem Boden wanderten Ameisen herum und allgemein Sauber war es in unserem Zimmer nicht. An sehr vielen Stellen war es staubig und dreckig. Der Geruch im Badezimmer war recht unangenehm und verteilte sich im ganzen Zimmer. 226 CHF und zusätzlich noch Übernachtungssteuern sind absolut nicht lohnenswert und weiterzuempfehlen. Gegessen haben wir nicht im Hotel, also essen ist im oben genannten Preis nicht einbegriffen.
2-night trip
Verified Hotels.com guest review

6/10 Good

La struttura è essenziale, comoda per il centro di Lugano, ma manca un condizionatore d’aria. Pecccato
Marco, 2-night business trip
Verified Hotels.com guest review