SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property
Bethlehem hotel with restaurant and 24-hour fitness

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Indoor wedding
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Free breakfast
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

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About the area

Map
300 Gateway Dr, Bethlehem, PA, 18017

What's nearby

  • St Lukes Hospital - 2 min drive
  • Historic Hotel Bethlehem - 7 min drive
  • Lehigh University - 8 min drive
  • Wind Creek Bethlehem - 9 min drive
  • SteelStacks - 9 min drive

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Restaurant Depot - ‬4 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

When you stay at SureStay Plus Hotel by Best Western Lehigh Valley, you'll be within a 10-minute drive of Wind Creek Bethlehem. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Foundry, which serves American cuisine and is open for dinner. There are 2 bars/lounges, a 24-hour fitness center, and in-room conveniences like refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 192 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Foundry - This restaurant specializes in American cuisine and serves dinner only.
Foundry Cocktail Lounge - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.00

Renovations and closures

This property is closed from November 20 2024 to December 27 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from September 11 to May 23:
  • Bar/Lounge
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 30 per stay
  • Pets are allowed for an extra charge of USD 30 per accommodation, per night (maximum USD 100.00 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

Frequently asked questions

Is SureStay Plus Hotel by Best Western Lehigh Valley currently open?
This property is closed from November 20 2024 to December 27 2025 (dates subject to change).
Is there a pool at SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 30 per accommodation, per night, and there's also a deposit of USD 30 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lehigh Valley?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an onsite casino at SureStay Plus Hotel by Best Western Lehigh Valley?
No, this hotel doesn't have a casino, but Wind Creek Bethlehem (9-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Lehigh Valley and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a 24-hour fitness center. SureStay Plus Hotel by Best Western Lehigh Valley also has a garden and access to a nearby indoor pool.
Are there restaurants at or near SureStay Plus Hotel by Best Western Lehigh Valley?
Yes, The Foundry offers American cuisine.

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

Nasty
There was hair all over the sheets on both beds. The room smelled like moth and damp. Everything was so disgusting. The water in the bathroom was brown.
Dilenia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Kelly, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth it!
One of the back doors wasn’t locked. Opened without keycard. The carpet was really gross, like there had been a massive spill that hadn’t been cleaned. Just a mustiness in the air of the hallways. Room was clean. Pillows were lumpy. Definitely NOT WORTH THE CHARGE!!!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
It was an amazing stay I had. Comfortable bed great hot showers very roomy. I wish they weren't closing their doors I was treated like it was home. I will miss the staff and food.
Kimba, 12-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst. Place. Ever!
Extremely dirty and not maintained or cleaned. There were bugs and the lock on the door didn’t work.
Blakely, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todd, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday Inn Experience
I had a wonderful experience. When I come back in May this place will be at top of my list. Breakfast was very good, nice way to start the day. My room was made up every day. I only negative I have is I forgot my beer n iced tea in the fridge. My fault.
Steve, 5-night trip
Verified Hotels.com guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It is so much better then the place in New Jersey
9-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here
This was the worst hotel I have ever stayed at. I can get past dated decor, but the room was dirty and service poor. First, the room only had two pillows and two sets of towels. We called the front desk first for additional pillows and then for the towels. However, the "fresh" pillows were without pillowcases and both were dirty and stained. When we called for pillowcases, we were treated as though we were requesting something above and beyond. The bathroom was filthy. The shower was covered in mold and mildew and there were small drain flies in both the bathroom sink and the sink just outside. The complimentary breakfast was just plain sad. Cereal, but no milk. Packaged oatmeal and tea bags, but no hot water. Omlettes were an egg folded around a piece of American Cheese product. And warm yogurt tubs in a bowl on the counter. We paid extra for a room with a refrigerator. We should have paid a little more for a hotel down the road. This place is disgusting and should be shut down.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

This is the dirtiest Hotel that I have been to in my almost 10 years with hotels.com
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Run down and dirty
The hotel is run down. Full stop. Its entrances are filthy. Bathtub/shower was so filthy we didn’t even shower there. Mattress was old and sunk into the middle. There were broken spots on bathroom door. No night table on one side of bed.
Paul George, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty hallways
Checked in at 4pm. They put us on the second floor in the back. We drug our suitcases up the stairs, only to find the keycards they gave us didnt work. Walked back down to the front for new keys, realizing as we looked around that the carpets in the corridors were filthy! Certainly didn't give me confidence that a room was going to be clean. However once we got into the room it was fine.
KENDRA, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The cleanliness of the hotel was horrible. We were moved from one room to another due to what appeared as if the sheets were not changed. Hair and what looked like pieces of a dead bug still on the top sheet. The floor was filthy, bathroom tub had terrible mold and when you stood in the tub for a shower, I wasn’t sure if I was going to get sea sick due to the water that seemed to lay in between the the tub layers. I am assuming some kind of a liner was under neath the tub due to it leaking. I realize at $150 for a night I should have slept in my car. Part of my enjoyment when I travel is the comfort of the hotel, I will think differently about the hotel that I pick moving forward. This hotel needs to be completely re done. I would NOT recommend. I was going to take a picture of the shower but it was to disgusting to look at.
christina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms were ok and stores close by
Paul, 1-night romance trip
Verified Expedia guest review

6/10 Good

What you would expect for a budget hotel
1-night trip
Verified Hotels.com guest review

2/10 Poor

My wife And kids stay there for a night there was mold on the curtains. The bathroom was disgusting not adequately staffed. She said it was a horrible experience.
Colm, 1-night family trip
Verified Expedia guest review

8/10 Very good

The hotel was very accessible. It was clean albeit worn. However, the rooms and facility itself are rather large and spacious. The front desk is staffed with very efficient and knowledgeable people. There is a Wegman's walking distance from the hotel. The parking is ample. It is priced well and was a value. Thank you.
Eric, 1-night trip
Verified Expedia guest review

6/10 Good

René, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dated property with unclean rooms. Would not stay here again.
Thomas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Neal, 1-night trip
Verified Expedia guest review

2/10 Poor

The hotel needs a major revamp. Bathroom looked terrible with stains and mold all over. Sheets were ripped. Most of the lighting in the room was not working. Mattress and pillows smelly and uncomfortable. Didn’t stay for my whole reservation, left after the first night.
Vanessa, 2-night trip
Verified Expedia guest review

4/10 Fair

Exterior was dirty, literally a pile of cigarette buds outside a rear entrance door ( which some kept propping open). Sink vanity was not cleaned and had toothpaste residue from prior occupant. Mold on shower curtain and around caulking. A tiny bar of facial soap was the only soap provided, NO bath soap or shower gel. Terrible. Check in experience was great and response to TV not working was quickly resolved.
Rhoda, 1-night family trip
Verified Expedia guest review

4/10 Fair

The registration folks were friendly and professional, but the building was very dirty. The carpets are very dirty, with stains, and look like they have not been cleaned or vacuumed in a long time. I like that there was no carpet in the rooms.
Kathryn, 1-night romance trip
Verified Expedia guest review