Cleveland, OH (BKL-Burke Lakefront) - 24 min drive
Cleveland Hopkins International Airport (CLE) - 25 min drive
Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
Elyria Station - 18 min drive
Cleveland Station - 21 min drive
Restaurants
Crocker Park - 18 min walk
McDonald's - 15 min walk
The Cheesecake Factory - 18 min walk
Starbucks - 18 min walk
Condado Tacos - 3 min drive
About this property
DoubleTree by Hilton Cleveland - Westlake
DoubleTree by Hilton Cleveland - Westlake is a great choice for a stay in Westlake. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, Spanish
At a glance
Hotel size
267 rooms
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 35 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Pool gate
Working away
24-hour business center
Conference space (11001 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Braille signage
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Bar/lounge
Dining venue(s)
Indoor pool
Spa tub
The following facilities are closed on Sunday and Monday:
Bar/lounge
Dining venue(s)
Indoor pool
Spa tub
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake
DoubleTree by Hilton Cleveland - Westlake Hotel
DoubleTree by Hilton Cleveland - Westlake Westlake
DoubleTree by Hilton Cleveland - Westlake Hotel Westlake
Frequently asked questions
Does DoubleTree by Hilton Cleveland - Westlake offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Cleveland - Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Cleveland - Westlake?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Cleveland - Westlake?
Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Cleveland - Westlake?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Cleveland - Westlake?
Check-in start time: 4 PM; Check-in end time: 3:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Cleveland - Westlake and nearby?
DoubleTree by Hilton Cleveland - Westlake has an indoor pool and a fitness center.
Are there restaurants at or near DoubleTree by Hilton Cleveland - Westlake?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Cleveland - Westlake like?
DoubleTree by Hilton Cleveland - Westlake is located a short 13-minute walk from Crocker Park.
DoubleTree by Hilton Cleveland - Westlake Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Dec 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
23 Dec 2024
Small rooms no hair dryer
saiqa
saiqa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Charisse
Charisse, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Great place to stay
The hotel was clean, the staff were nice. The room was nice. The pool & hot tub were nice.
Annette
Annette, 2-night family trip
Verified Hotels.com guest review
6/10 Good
3 Dec 2024
robert
robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
Definitely needs updated
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Darrell
Darrell, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Comfortable stay & great location
Very comfortable bed and relaxing stay. Staff was excellent. Great breakfast. Large pool, small exercise room. Very easy parking. Large hotel but they handle large group easily. Great location to shopping.
Patti
Patti, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Oct 2024
My family and I stayed this past weekend we had 4 rooms, my 1st room had a lot of stains on the walls and the phone didn't work but the staff was nice and put me in another room. My sister's room had bed bugs and the rooms weren't that clean. The hotel didn't smell clean none of the clocks in the rooms worked. The ice machines were broken we had to get ice from the restaurant on site!
Sabrina
Sabrina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2024
Staff was friendly; restaurant was wonderful; room was great
Eva
Eva, 3-night business trip
Verified Expedia guest review
4/10 Fair
30 Sep 2024
The whole 4th floor was smelling like mold and wet dog. We got stuck in an elevator over 15 minutes and I have severe anxiety. Hotel staff didn't even check to see if we were okay. Little pieces of paper on the floors in the room, bathrooms smelled like piss. Wallpaper was folding and peeling from water damage. Bartender was about as friendly as a 3 legged pitbull. Horrible experience
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
O
Pamela
Pamela, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
First class service
Robert
Robert, 4-night trip
Verified Expedia guest review
6/10 Good
22 Sep 2024
Ana
Ana, 1-night trip
Verified Orbitz guest review
4/10 Fair
21 Sep 2024
Anthony
Anthony, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
The pool was cool. However, there was a wet floor issue in our room that persisted for the week. I think it came from the air conditioner. Hopefully they fixed it after we left.
Alexis
Alexis, 3-night family trip
Verified Expedia guest review
8/10 Very good
18 Sep 2024
Our room looked very tired. peeling "leather" on chair, fraying carpet was a possible tripping hazard, both lamp shades were damaged and the curtains had an unsightly stain. Long black hair in tub and empty container of body scrub. My brother had a room on the same floor and he did not have any of the issues we had. It was quiet and convenient to shops and the lake.
David
David, 2-night family trip
Verified Expedia guest review
6/10 Good
18 Sep 2024
Casey
Casey, 5-night trip
Verified Orbitz guest review
4/10 Fair
18 Sep 2024
I reserved a king room and they put me in a double and the thermostat was broken and needed replaced when I got to my room. Staff member at check in was not friendly or professional.
Chantell
Chantell, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Good place at reasonable price. Really good food. Breakfast 5 dollar charge is well worth the cost