Negative first- so prior to the holiday the hotel messaged to ask my room preferences. I messaged back and on arrival these had been completely ignored. We had been given twin beds rather than a double (2 twins connected together). Avoid the basement rooms as these are dark, without privacy, and noisy. Had to pull the curtains on my first day there as cleaning staff sat outside on my rooms window ledge talking and smoking. As the lights were on you can see through the net curtains - they could see what my family were doing! Complained to the lobby staff who said they were fully booked and offered to move us to a very small double room which wasn’t suitable as needed a bed for my daughter. They offered us two separate rooms but again not suitable to split a 13yr old from her parents. After explaining this they then offered to find us a room the next day as had multiple people checking out so we agreed with this. Positive- after this rough start the second room was perfect- light, roomy, on a higher floor and a “double” bed. This was the holiday we had booked and saved for as we were finally able to enjoy ourselves. The mini fridge was handy for our snacks and evening drinks, the coffee machine was good but needs to have bigger cups in the room to accommodate the ‘full cup’ option. The breakfast selection was amazing but did dwindle by the end of the week. The little sweets and apples by reception were a good touch to take out with us. Everything turned out well in the end!