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Hotel Chicamocha

4.0 star property
Bucaramanga hotel with 3 restaurants and 3 bars/lounges, aimed at LGBTQ+ guests

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Chicamocha

3 restaurants, international cuisine
Reception
Front of property
Exterior
Billiards

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Airport transfer
  • Pool
  • Bar
  • Parking available
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Business center
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
The price is CA $94
CA $94 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Triple Room Executive

Premium bedding, minibar, desk, laptop workspace

Triple Room Executive

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room Standard

Premium bedding, minibar, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Executive

Premium bedding, minibar, desk, laptop workspace

Twin Room Executive

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior

Premium bedding, minibar, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Executive

Premium bedding, minibar, desk, laptop workspace

Double Room Executive

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard

Premium bedding, minibar, desk, laptop workspace

Twin Room Standard

  • Sleeps 2
  • 2 Queen Beds
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About the area

Map
Calle 34 No 31-24, Bucaramanga, Santander, 680002

What's nearby

  • Parque del Agua - 11 min walk
  • Canaveral Mall - 15 min walk
  • Alfonso Lopez Stadium - 19 min walk
  • Cabecera Shopping Mall - 19 min walk
  • Cacique Shopping Mall - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cocina de la Abuela - ‬1 min walk
  • ‪Santalocura Rock Bar - ‬1 min walk
  • ‪María Casquitos Bar-Parrilla - ‬2 min walk
  • ‪Caracol Pizzeria - ‬3 min walk
  • ‪Nan King - ‬3 min walk

About this property

Hotel Chicamocha

Enjoy your visit to Bucaramanga with a stay at Hotel Chicamocha. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and Piscina, one of 3 restaurants, serves international cuisine. Other highlights at this Art Deco hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

Spanish

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 18 lbs per pet)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle from 8:00 AM to 8:00 PM*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free English breakfast each morning 6:00 AM–9:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1982
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Piscina - This restaurant specializes in international cuisine.
Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.
El Ancla - This restaurant specializes in sushi.
Candelazo - Onsite café.
Hueco Karaoke Bar - Onsite karaoke bar.

Fees & policies

Refundable deposits

  • Deposit: COP 9.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children costs COP 1
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 150000 per stay
  • Pets are allowed for an extra charge of COP 50000 per pet, per day

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs COP 9450 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chicamocha Bucaramanga
Hotel Chicamocha by Sercotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel
Hotel Chicamocha Bucaramanga
Hotel Chicamocha Hotel Bucaramanga

Frequently asked questions

Does Hotel Chicamocha offer free cancellation for a full refund?
Yes, Hotel Chicamocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Chicamocha?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Chicamocha?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 18 lbs per pet. There's a charge of COP 50000 per pet, per day, and there's also a deposit of COP 150000 per stay.
Is parking offered on site at Hotel Chicamocha?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel Chicamocha?
Yes, an airport shuttle is available from 8:00 AM to 8:00 PM on request. The charge is COP 45000 per vehicle one-way.
What are the check-in and check-out times at Hotel Chicamocha?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Chicamocha and nearby?
Hotel Chicamocha has 3 bars, a spa, and an outdoor pool, as well as a 24-hour health club and an arcade.
Are there restaurants at or near Hotel Chicamocha?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Hotel Chicamocha like?
Hotel Chicamocha is a short 11-minute walk from Parque del Agua and 15 minutes' walk from Canaveral Mall.

Hotel Chicamocha Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

It was fine …. But the hotel requires a renovation Urgent 🚨 old, old
Javier, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is great!!
Marvin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The best place to stay with friends.
JUAN, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Incredible staff and service. Food was excellent and always a seat open at the restaurant. Only concern is the neighborhood surrounding is less family friendly and more of a club and bar scene, but the hotel itself is the best option in Bucaramanga for travelers with pets
Ernest, 15-night family trip
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great!!!
Marvin, 6-night trip
Verified Expedia guest review

6/10 Good

Nor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent pet friendly option. Amazing Breakfast included.
Marcos, 3-night family trip
Verified Expedia guest review

8/10 Very good

Good
Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Friendly staff, clean and transportation
Richard Vincent, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Louis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great!!
Marvin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very helpful in the front desk and in the restaurant. Breakfast was great, buffet style. The common restrooms need upgrade, cover yellowing. The room was clean and comfy.
Teres, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved it.
Marvin, 3-night trip
Verified Expedia guest review

8/10 Very good

Noise outside the hotel
Haydee, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Las camas necesita un buen update! Son muy duras pero con el cansancio te quedas dormido. El baño tenía grietas pero estaba update. El agua del aire se escuchaba duro en el baño pero no en el cuarto. El staff del hotel muy bueno. Accesible para caminar y tiene supermercado y restaurante buenos al su alrededores. El precio los vale y la comodidad.
Kristine, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at an affordable price. We stayed for 4 nights and have to say I am quite impressed with the quality of the service, always delivered with a smile. Room as clean and relatively spacious, the food at the restaurant by the pool is of the highest quality offering local dishes and outstanding service. I also tried the SPA, and they were able to accommodate a massage on short notice. Certainly when traveling to Bucaramanga in the future I will stay here again.
Edgar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
This was a great hotel. Very clean and comfortable accommodations. The staff was great and very helpful. The room was comfortable and good hot water flow for the shower. Internet-great. Breakfast-great. Definitely worth staying here again. Great job everybody.
Timothy, 2-night trip
Verified Hotels.com guest review

6/10 Good

MARJORIE, 6-night trip
Verified Expedia guest review

10/10 Exceptional

It is such a great hotel with excellent staff.
Jose, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Robinson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rafael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here
We got stained towels, an overstuffed fridge that caused and accident and were basically called liars by the staff. We also paid exorbitant fees unfairly for attempting to clean the mess of glass from the overstuffed fridge. It definitely feels as if our nature of tipping and taking care of the staff was taken advantage of and when asked to speak to someone in charge of everyone, we were given a runaround and not resolved at all. Will never stay here again and don’t recommend it given the staffs multiple times that we were taken for fools and ripped off.
9-night family trip
Verified Hotels.com guest review

8/10 Very good

Excelente servicio el único problemas es que el ascensor no tiene el sensor en condiciones óptimas, el se cerro y presiono a mi tía dejándole una laceración en el brazo.
Omaira, 5-night family trip
Verified Orbitz guest review