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GR Solaris Cancun & Spa - All Inclusive

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Exterior
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of GR Solaris Cancun & Spa - All Inclusive

VIP Access

GR Solaris Cancun & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with pool bar, near Delfines Beach

8.0/10 Very good

2,527 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is CA $294
Price available on 12/16/2022
Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 6 min walk
  • La Isla Shopping Mall - 8 min drive
  • Forum Beach - 18 min drive
  • Cancun Convention Center - 19 min drive
  • Tortuga Beach - 23 min drive
  • Langosta Beach - 24 min drive
  • Playa Tortugas - 28 min drive
  • Puerto Cancun Marina Town Center - 30 min drive
  • Plaza Las Americas - 21 min drive
  • Ultramar Ferry Puerto Juárez - 39 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • Navios - 13 min walk
  • La Punta Grill & Lounge - 3 min drive
  • Xkat-ik - 4 min drive
  • Da Vinci - 5 min drive
  • Restaurante Benazuza - 5 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

At GR Solaris Cancun & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute drive of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, reflexology, and mani/pedis. Cafe Solaris, one of 4 restaurants, offers garden views and serves breakfast. Other highlights at this upscale property include 3 bars/lounges, a marina, and a free kid's club. The helpful staff and bar get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not allow early check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Personal watercraft (motorized)
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Spa services
  • Marina
  • Spa tub
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

Cafe Solaris - Overlooking the pool and garden, this restaurant serves breakfast only. 1-star Michelin rating. A children's menu is available.
Marco Polo - Overlooking the pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. 1-star Michelin rating. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. 1-star Michelin rating. Open select days.
Deli - This delicatessen is located by the pool and specializes in international cuisine. 1-star Michelin rating. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

On-site PCR COVID-19 testing is available for a MXN 2200 fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

Does GR Solaris Cancun & Spa - All Inclusive offer free cancellation for a full refund?
Yes, GR Solaris Cancun & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at GR Solaris Cancun & Spa - All Inclusive?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at GR Solaris Cancun & Spa - All Inclusive on 16 Dec 2022 start from CA $294, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at GR Solaris Cancun & Spa - All Inclusive?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at GR Solaris Cancun & Spa - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at GR Solaris Cancun & Spa - All Inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at GR Solaris Cancun & Spa - All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at GR Solaris Cancun & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at GR Solaris Cancun & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes aerobics, Pilates, and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and 3 bars. GR Solaris Cancun & Spa - All Inclusive also has a steam room and spa services, as well as a garden.
Are there restaurants at or near GR Solaris Cancun & Spa - All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Navios (13-min walk), Xkat-ik (2.6 mi), and Da Vinci (2.7 mi).
Does GR Solaris Cancun & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GR Solaris Cancun & Spa - All Inclusive like?
GR Solaris Cancun & Spa - All Inclusive is located on the waterfront in Zona Hotelera, a short 6-minute walk from El Rey Ruins and 6 minutes' walk from Delfines Beach. Travelers say this property is in a good location.

Overall score and ratings

8.0

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Book elsewhere
We stayed for 4 nights, booked an ocean-view with an outdoor jacuzzi. When we arrived, we were given absolutely zero orientation to the resort. No idea where to find the restaurants or how to reserve a table. The room itself was clean enough and the view was beautiful. That said, the outdoor jacuzzi looked pretty dated and dirty. The bed was very hard and the pillows frustratingly small. There were several pools with a lot of lively entertainment. Kudos to their staff for keeping the party going all day. We appreciated the servers as well, they kept the drinks flowing. We spent most of our time at the adults only pool as we wanted something quieter. Unfortunately, the rules weren't enforced so one day we shared the pool with a group who brought their own speaker and another day started with a family with a young child playing around. Now to the food. This is what broke the stay for us. The buffet was so-so (it's a buffet, not too high of expectations there). We had reservations at 2 of the restaurants during our stay. Our meal at Rosmarinus was great. Our meal at Marco Polo was the worst we ate and made my husband sick. We also had a meal at the theater area which was decent, but the show STILL hadn't started 30 minutes after it was supposed to, so can't speak to the quality of that. If you want to eat lunch at the pool, you're pretty much eating pizza because everything else was inedible. Look elsewhere if you want to enjoy yourself.
Courtney, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Sal, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shawna, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Stay somewhere else
Terrible service! So disappointed. From getting cash hustled by management as we came in, rude staff trying to make dinner reservations and terrible checkout experience. Had a baby recently and ask them to assist with new sheets and the took photos and laughed while calling other co workers over to charge us but a better deal in cash! Absolutely terrible
Jacob, 4-night trip
Verified Hotels.com guest review

2/10 Poor

It was terrible the food quality and the drinks
Elsa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful, but a lot of coughing!
The stay overall was pretty good. We caught COVID on the last couple of days of the trip… hotel was clean, however I don’t think there was a lot of disinfecting. Saw hand prints everywhere!!!!!!! Most of us didn’t have on masks that was our fault. There were ALOT of people coughing…!!!
Jess, 8-night trip with friends
Verified Hotels.com guest review

2/10 Poor

GR Solaris where all your frustration will be true
The new slogan for GR Solaris must be (GR Solaris donde todas tus frustraciones se haran realidad !!!) GR Solaris where all your frustration will become true !!! So many disappointments and so discouraged by this so called wanna be hotel that am not sure the space herein will be enough to write up everything that's so wrong with this hotel. Note: my wife and I have stayed at the royal solaris (good experience) twice in the past, so it's worth making that distinction for the record! Upon arriving at the GR solaris, none of us (12 of us) was greeted with a welcome drink as other all-inclusive hotels in Cancun have done, Yes it was a group of about 12 people that need to do check in, and there were 3 people at the counter. and "apparently" only 1 person was available to do check in; while the other 2 didn't bother to help out their co-worker to ease and expedite the whole check in process. I had to complaint so one of the 2 remaining personnel help us out with the check in; furthermore, I had to complaint around 3 pm as to why was my room (2nd most expensive room) still not ready past 3pm. The food is okay, nothing to lick your fingers about because there's not much variety and the quality of the food is okay, just to get by nothing to brag about! The drinks for the most part are all water down unless you order domestic beer (original) the entertainment as most hotels in hotel zone in Cancun cater to the white folks playing mostly American music, and very little to othe
cesar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 6-night trip
Verified Expedia guest review

8/10 Very good

The view was gorgeous
Carlie, 6-night family trip
Verified Orbitz guest review