4/10 Fair
5 Jan 2025
Far from a Luxury Boutique Experience
Review:
This hotel was such a disappointment! I came expecting a luxury boutique experience, but it fell far short of that expectation. Honestly, it felt more like staying in a budget motel or even a hostel.
The condition of the property was underwhelming, starting with the hallways where the carpets were visibly patched up. My room was disappointingly small, carried a funky, unpleasant smell, and the thermostat was dysfunctional, making it impossible to maintain a comfortable temperature.
What truly sealed the poor experience was the check-in process. The gentleman at the front desk was far from welcoming, which left a bad impression right from the start.
The only saving grace—and the reason this review isn’t entirely negative—is the tall doorman. He was consistently kind and attentive throughout our stay, and his hospitality stood out as a bright spot amidst an otherwise lackluster experience.
Unfortunately, I can’t recommend this hotel and will be looking elsewhere for a truly luxurious stay in the future.
Darnley
Darnley, 2-night family trip
Verified Hotels.com guest review