8/10 Very good
16 Feb 2025
Overall good hotel
We stayed three nights, the room that was initially given to us, was not meeting our criteria in terms of noise and other factors like the air conditioning, but they changed us to another room, and that was more spacious, and the air conditioner worked great and it was quiet. The amenities at the hotel are unique because of the animals, we did not have time to use the pool or the spa, but they look nice. There are several restaurants, the breakfast that was included multiple and any choices. The staff was very friendly, especially Cesar and Angie Who helped us out many times. We didn’t speak much Spanish, so that sometimes was challenging, as most of the staff is not bilingual. Overall, we had a pleasant day, but just so you know in terms of American standards it would not be a five star hotel. The rooms are a little dated And the amenities are a little lacking for the five star standard but it’s definitely a good four star hotel. This is located outside of the wall city and it will cost you about 10,000 pesos or a few dollars to get to the Walled location. We prefer the more modern and quieter location as I heard in the city. It would be noisier.
Rita
Rita, 3-night trip
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