6/10 Good
10 Jan 2025
Decent place for the rate
The hotel was mainly ok - not terrible and not excellent. Our room was decent - clean and comfortable. The service aspect left much to be desired. We had no coffee pods in our room. We asked repeatedly for some to be brought up- that never happened. The breakfast room started out so nice - table set, plentiful food but when more and more people filed in, the table service was reduced to plastic ware, food was not readily replenished and some was just completely gone by 9:30 am. The one and only employee in that giant room was doing her best - kudos to her - but it was a job that required much more staff. It took forever for the hot water to start even after running the shower for 5 minutes and the drains all backed up. The front desk was overwhelmed - not enough staff and we were refused a printed bill when we checked out. The excuse given was complete BS but we did not have a way to override what we were told. Now, with all that said, the rate we paid was quite reasonable and knowing what we know now we would stay here again for that same rate but not a dollar more.
Peggy
Peggy, 2-night trip
Verified Hotels.com guest review