Sofitel Legend Santa Clara Cartagena

5.0 star property
Historic resort with spa, near Fine Arts

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Legend Santa Clara Cartagena

Outdoor pool, pool umbrellas
Aerial view
Exterior
Presidential Suite, 1 King Bed (Butler Service)
Suite, 1 King Bed, Ocean View (Legend Suite)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free parking
    Free parking
  • Pool
    Pool
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour room service
  • In-room childcare
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Separate sitting area
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is CA $545
CA $545 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Colonial)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
Hair dryer
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace (Spa, Butler Service)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Legend Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Down duvet
Premium bedding
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Butler Service)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
Hair dryer
  • 210 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 216 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Interior view)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Down duvet
Premium bedding
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Down duvet
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 5 min walk - 0.5 km
  • Clock Tower - 7 min walk - 0.7 km
  • San Pedro Claver Church and Convent - 11 min walk - 1.0 km
  • Cartagena de Indias Convention Center - 14 min walk - 1.2 km
  • San Felipe de Barajas Castle - 5 min drive - 3.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Juan Del Mar Pizzeria Goumert - ‬1 min walk
  • ‪La Juma Barr Cartagena - ‬1 min walk
  • ‪La Cevicheria - ‬1 min walk
  • ‪Uma - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬2 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Located just 3.9 mi (6.3 km) from the airport, Sofitel Legend Santa Clara Cartagena offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, facials, or body treatments, and El Claustro, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this historic resort include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 125 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 3 AM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Scuba diving nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Steam room
  • Wine tasting room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Assistive listening devices available
  • 1 stairs to reach property

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Wired internet access is available in guestrooms for USD 20 per night (rates may vary)
  • Wired internet access is available in public areas for USD 20 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 25 per person
  • Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 200.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Frequently asked questions

Does Sofitel Legend Santa Clara Cartagena offer free cancellation for a full refund?
Yes, Sofitel Legend Santa Clara Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Legend Santa Clara Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at Sofitel Legend Santa Clara Cartagena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sofitel Legend Santa Clara Cartagena?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Sofitel Legend Santa Clara Cartagena?
Yes, an airport shuttle is available. The charge is USD 26 per vehicle one way.
What are the check-in and check-out times at Sofitel Legend Santa Clara Cartagena?
Check-in start time: 3 PM; Check-in end time: 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sofitel Legend Santa Clara Cartagena?
No, this resort doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Sofitel Legend Santa Clara Cartagena and nearby?
Have fun with nearby activities like scuba diving, water skiing, and windsurfing. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Legend Santa Clara Cartagena also has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Sofitel Legend Santa Clara Cartagena?
Yes, there are 2 onsite restaurants, featuring garden views.
What's the area around Sofitel Legend Santa Clara Cartagena like?
Sofitel Legend Santa Clara Cartagena is in Cartagena Walled City, a short 7-minute walk from Clock Tower and 14 minutes' walk from Cartagena de Indias Convention Center.

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nancy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

An absolutely incredible place to stay! The staff and facilities were beyond helpful. They remember your name. They take care of all of your needs, they constantly offer their services for you. The food and drinks were superb. Of course, it is in the heart of the walled city so everything is convenient! Will definitely stay there again!
Henry Evans Thomas, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fernando, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The lush gardens & huge pool were a joy. The rooftop bar overlooking the water was a great place to relax with a cocktail before dinner. The spa was very relaxing.
Monique, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Steven, 3-night trip
Verified Expedia guest review

8/10 Very good

Dennis, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

One of the nicest places we have ever stayed! Beautiful, amazing breakfast buffet, 1621 Restaurant was wonderful, plus a perfect spa day. We will absolutely be back. The best customer service!
Stephen G, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The overall service is good, but the price/what you get relationship is not worth it. The hotel price tag is for 5 star luxury hotel… in this case the towels, amenities are not of one. The service is good but many of the employees said they weren’t paid extra hours so if the bar closes at 12 they stop service at 11. The staff is friendly and helpful. The hotel is located in a convenient place, walkable from any point of the walled city. The offer at the pool is very limited (not good). For being a Sofitel and a luxury hotel, lacks the magic of being at a good hotel. I think the savings they are implementing are not worth it.
Juan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A
milciades, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Cartagena! Right in the heart of the walled city . Walking distance to restaurants, bars, coffee shops and markets. Rooms were very clean and spacious. Pool area was very nice. The restaurants were also very good. Breakfast buffet served traditional Colombian food along with variety of meats, eggs and pastries. Lunch and dinner also had good options. The drinks were good. Attended a wedding there which was a great venue and time for all of the guests. Staff was friendly. Highly recommend!
Joel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent.
Onnier, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff
Ramie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Juan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely, great staff, fabulous food
Beth, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buen hotel!! Excelente ubicación y servicios!!buena piscina y spa muy muy recomendable
gonzalo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carmen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Na
Hannah, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent
LUIS, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The property is excellent, the service is wonderful. The staff goes above and beyond to make your stay an enjoyable experience. I would highly recommend this resort, and will stay there again if I visit Cartagena in the future. A special “thank you” to Pedro who works near the entrance of the hotel for always greeting us with a smile and helpful hand.
Ana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about our stay here! The service was fantastic. Everyone was extremely nice and helpful. The food and cocktails were all fantastic. The building and grounds were absolutely stunning, and the rooms were well appointed with amenities... robes, slippers, mini bar, nice turn down service, good products, safe, nice closet space, and so on. We had a massage and facial in the spa, and those were all excellent as well. The spa has a steam room and is very nice; the service is excellent. It does not have a ton of amenities (hot tub, sauna, etc). Even the pool chaises were gorgeous. The butler was very responsive. We looked at the other nice hotels while there... this was by far the prettiest one and best located. It is not directly in the middle of shopping, etc, but it is close to everything. The top restaurants were an easy walk. Having Uber sevice was huge too, though we only needed it a few times this was so close to everything. Honestly perfect on every metric, we hope to be back! Even the breakfast buffet and service were lovely and decadent.
Elizabeth Avery, 4-night romance trip
Verified Expedia guest review