Located near a train station, JEN Shenyang by Shangri-La is a great choice for a stay in Shenyang. After getting a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
407 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Free use of nearby fitness center
Free bicycles nearby
Hiking/biking trails nearby
Working away
Conference space (14806 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
24-hour fitness center
Banquet hall
Reception hall
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 25+ Mbps) and free wired internet
Phone
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Shang Palace - This restaurant serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 86 for adults and CNY 43 for children
Airport shuttle service is offered for an extra charge of CNY 380 per room (one-way)
Children & extra beds
Rollaway beds are available for CNY 286 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Also known as
Hotel Shenyang
Hotel Traders Shenyang
Shenyang Hotel
Shenyang Traders
Shenyang Traders Hotel
Traders Hotel Shenyang
Traders Shenyang
Traders Shenyang Hotel
Jen Shenyang
Hotel Jen Shenyang Shangri-La
Jen Shenyang Shangri-La
Hotel Jen Shenyang by Shangri La
Hotel Jen Shenyang Shangri-La
Jen Shenyang Shangri-La
Hotel Hotel Jen Shenyang by Shangri-La Shenyang
Shenyang Hotel Jen Shenyang by Shangri-La Hotel
Hotel Hotel Jen Shenyang by Shangri-La
Hotel Jen Shenyang by Shangri-La Shenyang
Hotel Jen Shenyang by Shangri La
Traders Hotel Shenyang
Hotel Jen Shenyang
Jen Shangri-La
Hotel Jen Shangri-La
Hotel Jen Shenyang, Shangri-La Group
Hotel Jen Shenyang, Shangri-La Group Hotel
Frequently asked questions
Does JEN Shenyang by Shangri-La offer free cancellation for a full refund?
Yes, JEN Shenyang by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JEN Shenyang by Shangri-La?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JEN Shenyang by Shangri-La?
Yes, there's free self parking.
Is airport shuttle service offered by JEN Shenyang by Shangri-La?
Yes, an airport shuttle is available. The charge is CNY 380 per room one-way.
What are the check-in and check-out times at JEN Shenyang by Shangri-La?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at JEN Shenyang by Shangri-La and nearby?
Have fun with nearby activities like cycling and hiking. JEN Shenyang by Shangri-La also has a 24-hour fitness center.
Are there restaurants at or near JEN Shenyang by Shangri-La?
Yes, there's an onsite restaurant.
What's the area around JEN Shenyang by Shangri-La like?
JEN Shenyang by Shangri-La is in He Ping, a short 1-minute walk from Taiyuan Street.
JEN Shenyang by Shangri-La Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Sep 2024
Old but well maintained.
Robert
Robert, 2-night trip
Verified Expedia guest review
4/10 Fair
4 Sep 2024
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
yuki
yuki, 1-night trip
Verified Expedia guest review
6/10 Good
19 Jun 2024
The staff was incredible and very attentive. The only two issues I had with the room itself were that the air-conditioning didn't blow cold air (they did bring in a small fan to help battle the heat) and that the sink and shower drains were VERY slow to drain. You will finish your shower foot-deep in your filthy water. The location is an older building with stains in the carpet, but the room was large and open.
George
George, 5-night trip
Verified Expedia guest review
4/10 Fair
11 Dec 2023
Zhaoyu
Zhaoyu, 2-night trip
Verified Expedia guest review
8/10 Very good
5 Oct 2023
good hotel
the hotel is strategically located near the shopping malls and a walking distance from the train station. some staff can speak english and are accommodating. the room is good but it looks old.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
23 Sep 2023
bingze
bingze, 1-night trip
Verified Wotif guest review
10/10 Exceptional
10 Sep 2023
Really like this hotel. A few mins walk from the train station, and sitting in the center of a big shopping areas. Clean and friendly staff. Will stay again next time.
Qingguo
Qingguo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2023
Nice, large and affordable rooms in the middle of an extremely dense shopping district offering just about any item one could need for an extended stay at a variety of price ranges. Tooth care and grooming kits provided along with a dish of fruit and a hand written welcome letter. A $400 yuan deposit is required upon check in and is returned at check out. Desk staff seems nominally proficient with english. A very good place to stay.
Keegan
Keegan, 2-night trip
Verified Expedia guest review
4/10 Fair
11 Jul 2023
Sarah
Sarah, 1-night trip
Verified Expedia guest review
8/10 Very good
25 May 2023
Nan
Nan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Apr 2023
Great price for what you get
Xiaomei
Xiaomei, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 Feb 2020
Verified traveller
10-night trip
Verified Expedia guest review
6/10 Good
26 Dec 2019
Near shopping center and subway line. The food shop is a lot in underground line.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2019
Hotel Jen A Great Choice
Our stay at Hotel Jen was amazing. Room was big and cozy. Top notch service staffs. Great location!
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2019
Peter
Peter, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2019
Big room
Very big room with separate bedroom & living room. Set up is a bit dated but value for money.
Wai Loong
Wai Loong, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2019
Saeid
Saeid, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2019
Wonderful hotel.
The front desk staff are very friendly, negotiable. Our room is clean, soundproof. Good location, near the center of downtown. So are many food vendors.
Tao
Tao, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Jun 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2019
Best stay go that stay here
Very nice and close to train station and USA embassy
Mason
Mason, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Apr 2019
i liked my visit with professional service from door to room service. Always polite and prompt. The restaurant service was excellent as well. with great food.
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2019
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
2 Feb 2019
Always some issue when staying here
Got a notice from the hotel on the second day of my stay saying there will be maintenance of the water tank from 1AM to 4AM. Woke up the next day around 7AM and there was no water so I couldn’t take a shower nor flush the toilet. Around 9AM water came but there was no hot water and it was brown. This continued until 10AM and I had to leave for the airport. Luckily I had some bottled drinking water so at least I was able to brush my teeth but very unhappy I wasn’t able to take a hot shower before checking out.
Charles
Charles, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2018
Room is clean and staff friendly and helpful.Food in the restaurant is very good.