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The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Victorian hotel in Chester with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Queen at Chester Hotel, BW Premier Collection

Terrace/patio
Bar (on property)
Lounge
Breakfast and dinner served
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $98
CA $118 total
includes taxes & fees
Jan 17 - Jan 18

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Bathrobes
Shower/tub combination
Hair dryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Shower Only)

Combined shower/tub, hair dryer, towels, soap

Executive Room, 2 Twin Beds, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Similar properties

Meeting facility

Moxy Chester

Pet-friendly
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (522)
The price is CA $98
CA $118 total
includes taxes & fees
Feb 11 - Feb 12
Moxy Chester
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About the area

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Chester Cathedral - 15 min walk
  • Chester City Walls - 16 min walk
  • University of Chester - 2 min drive
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 6 min drive

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • John Lennon Airport (LPL) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Town Crier - ‬1 min walk
  • ‪Istanbul BBQ - ‬6 min walk
  • ‪The Old Harkers Arms - ‬5 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪Hoole Fish Bar - ‬7 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

The Queen at Chester Hotel, BW Premier Collection puts you within a 10-minute drive of Chester Zoo. Guests looking for a bite to eat can check out Kings Quarters, which serves breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Victorian hotel. Fellow travelers love the helpful staff and breakfast.

Languages

English, Hindi, Polish

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 16 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Kings Quarters - This restaurant serves breakfast and dinner.
Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15 per night
  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self parking costs GBP 16 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?
Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?
Yes. Self parking costs GBP 16 per night.
What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?
The Queen at Chester Hotel, BW Premier Collection has a garden.
Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?
Yes, there's an onsite restaurant, Kings Quarters.
What's the area around The Queen at Chester Hotel, BW Premier Collection like?
The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 8 minutes' walk from Grosvenor Park. Travelers say the area is walkable and good for families.

The Queen at Chester Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Phil, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gemma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
We booked a suite with a sofa bed and a basic double room, to accommodate our family, and both rooms were excellent. Very comfortable and clean. Great location, great staff. We would absolutely stay here again!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Brilliant Staff at reception very professional and knowledgeable
John, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chris, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Lee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Janet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

gordon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Will not be rushing back to this hotel
Whilst we enjoyed an upgrade from the lovely lady at the desk, not to our standard, 2nd day our dirty cups in the bedroom still left from not cleaned with cold coffee in the cups. The shower needs some TLC on the screen the rubber falling off.
YL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lack of communication
Breakfast tray was not collected 2 days in a row. Tray sat outside my room after 7.00pm even after advising front desk twice. Apart from the breakfast situation everything was lovely
Anna, 3-night trip
Verified Hotels.com guest review

6/10 Good

tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely coming back
From moment we checked in to checking out staff were helpful and very friendly. Hotel and our room was spotless The food in the restaurant was tasty and presented very well. Breakfast very organised and good selection. Definitely coming back
Beverly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Great stay very lovely hotel to stay in
Miss farrah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel in a great location .
Lovely hotel after a refurb , modern and comfortable rooms . Disappointed with a 4pm check in as it felt like we were hanging about waiting to get changed after travelling , but other than that all good
Janette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent all round.
From first contact with reception staff to dining room staff to bar staff everyone showed professional at all times. Staff member who stood out was Eliza on reception whose smile was the best. Please pass on my gratitude to your staff especially Eliza. Our train journey home was appalling as 3 trains were severely delayed resulting in us missing connections and arriving home 2 hours late. We need another holiday with you. Thank you again
Sheilagh, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Christopher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We have been to this hotel numerous times and always found everything to be first rate. Lovely staff and great rooms
Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stains on floor of toilet Toilet seat loose and bumps against toilet seat when opening door
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for a night away
Very warm welcome into an impressive building. All staff were friendly and helpful. Large comfortable room. Great selection at breakfast. Super convenient for the station, a little out of town but a pleasant walk . Will definitely stay again.
Wenda-Kate, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wilson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 2-night trip
Verified Hotels.com guest review