León y Castillo, 244, Ciudad Jardin, Las Palmas de Gran Canaria, Las Palmas, 35005
What's nearby
Calle Triana - 3 min drive - 1.8 km
San Telmo Park - 3 min drive - 2.5 km
Port of Las Palmas - 7 min drive - 6.0 km
Cathedral of Santa Ana - 7 min drive - 6.0 km
Las Canteras Beach - 9 min drive - 3.5 km
Getting around
Gran Canaria Airport (LPA) - 33 min drive
Restaurants
Silva 42 - 7 min walk
Segundo Muelle - 2 min walk
Poemas by Hermanos Padrón - 8 min walk
Tao Club & Garden - 2 min walk
Calabria Juan XXIII - 4 min walk
About this property
Occidental Las Palmas
Occidental Las Palmas features a rooftop terrace and puts you just a 5-minute drive from Santa Catalina Park. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can check out Insay, which serves local and international cuisine and is open for breakfast. Also, Port of Las Palmas and Las Canteras Beach are within a short drive. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
70 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hour offsite parking within 656 ft (EUR 20 per day)
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2020
Rooftop terrace
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Insay - This restaurant specializes in local and international cuisine and serves breakfast only.
Stage Roof Top - This rooftop bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 11 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs EUR 20 per day (656 ft away; open 24 hours)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Occidental Las Palmas Hotel
Occidental Las Palmas Las Palmas de Gran Canaria
Occidental Las Palmas Hotel Las Palmas de Gran Canaria
Frequently asked questions
Does Occidental Las Palmas offer free cancellation for a full refund?
Yes, Occidental Las Palmas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Occidental Las Palmas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Occidental Las Palmas?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Occidental Las Palmas?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Occidental Las Palmas?
No, this hotel doesn't have a casino, but Casino Las Palmas (3-min drive) is nearby.
What is there to do at Occidental Las Palmas and nearby?
Recommended spots to visit include Doramas Park (1-min walk) and Las Alcaravaneras Beach (13-min walk), along with San Telmo Park (1.1 mi) and Calle Triana (1.1 mi).
Are there restaurants at or near Occidental Las Palmas?
Yes, Insay offers alfresco dining, local and international cuisine, and ocean views.
What's the area around Occidental Las Palmas like?
Occidental Las Palmas is in the heart of Las Palmas de Gran Canaria, a short 13-minute walk from Las Alcaravaneras Beach and 13 minutes' walk from Las Palmas Beaches.
Occidental Las Palmas Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Dec 2024
Philip T S Chua
Philip T S Chua, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Above and beyond
Excellent staff. Here on a medical emergency. Family member critically ill in hospital. I am the only family member here
.The reception staff have gone above and beyond. I will be forever grateful for the kindness that have shown me
Miranda
Miranda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
excellent
Lourdes
Lourdes, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2024
Excellent accommodations!
Very well kept rooms and clean. The king bed was firm and the pillows soft which we appreciate. The thermostat is eco friendly and we needed help to cool the room. The temp doesn't go lower than 24.5 C but it was very comfortable.
Reception, housekeeping and breakfast staff were helpful and kind! Breakfast options were incredibly immense & you
could special order as well. Would definitely stay here again!
Sheryl
Sheryl, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 Jan 2024
Brilliant!
Lynsey
Lynsey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jan 2024
Service was amazing, and location was great!
Sydney
Sydney, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jan 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
15 Jan 2024
Lovely Staff but....
First of all, without exception the staff were absolutely charming.
The hotel itself was a bit disappointing.
The room had this bizarre setup with an 'Open Plan' ensuite - shower and toilet with glass doors opening into the room, screened by a sink and mirror. Not much privacy if a couple needed it! Also the shower door wasn't secure so a big pool of water outside the door resulted after each use! Room generally a bit tired.
The roof terrace was a disappointment. There was a bar there but never saw it open. The sunbeds and loungers were generally squashed into each corner of the L-shaped floor area. There never seemed to be tidied up whilst I was there. The hot tub was OK but so much more could be made of the roof area to make it more attractive to guests.
Staircase was a trip hazard as the vinyl covering was coming apart in places - obviously an ongoing problem judging from visible repairs
One of the lifts was making a dreadful sound as it went from 4 to 6. I stopped using it!!
The breakfast buffet was good.
Bryn
Bryn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2023
Carlos
Verified Expedia guest review
8/10 Very good
20 Nov 2023
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2023
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Mar 2023
Las Palmas is a good area. The staff is helpful.
ANAND
ANAND, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Apr 2022
Very pleasant stay in a nice hotel.
Very pleasant 2 night stay. I would recommend. For my purposes I was looking for a quiet hotel while on business in Las Palmas. All the staff were very friendly and helpful. The breakfasts were good. Room was very comfortable and clean. If there were any critisism, there are no food facilities during the week at this time of year which was slightly inconvenient when returning on the evening.
Adrian John
Adrian John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Apr 2022
We had a great stay. Staff went out of their way to be helpful. Kevin was great!
Jon A
Jon A, 7-night trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2022
Very smart hotel, clean and modern rooms. Very friendly & helpful staff. But no external facilities.
Robert
Robert, 7-night family trip
Verified Expedia guest review
8/10 Very good
26 Feb 2022
Quick and easy check in. Room was big, very clean, comfortable and with everything you need for your stay.
Only negative is you can hear the traffic and people out on the street. It's a main road so quite busy
Joanne
Joanne, 1-night romance trip
Verified Ebookers guest review
10/10 Exceptional
5 Jan 2022
Hayley
Hayley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2021
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2021
Jess
Jess, 1-night trip
Verified Ebookers guest review
6/10 Good
14 Jul 2021
Not as good as we'd hope
The location of this hotel is pretty convenient in that it's walking distance from the old and the new town but the hotel itself doesn't live you to its standards. The shower was tiny so our bathroom floor was always wet coupled with the fact that the cleaning staff did not mop the floors during cleaning. We had asked for new sheets because we accidentally spilled something on ours and were told by staff that they didn't have any clean sheets in the hotel. The hotel is not bad but it's not a 4 star hotel.
Verified traveller
6-night trip
Verified Hotels.com guest review
8/10 Very good
9 Jun 2021
Gustavo
Gustavo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2021
Great stay
Great hotel nicely located to the marina. Breakfast was good and the room was clean and comfortable. Bar on the top floor is a nice spot to take in the view