See all properties

ANA Crowne Plaza Kyoto, an IHG Hotel

4.0 star property
Hotel with indoor pool, near Nijō Castle

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANA Crowne Plaza Kyoto, an IHG Hotel

Exterior
Down comforters, desk, blackout drapes, iron/ironing board
Exterior
Meeting facility
Premium Room, 2 Single Beds (Castle View)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • 10 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The price is CA $128
CA $183 total
includes taxes & fees
Jan 8 - 9 Jan 2025

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Room, 2 Twin Beds (Castle View, Minifridge)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Premium Room, 2 Single Beds (Castle View, Air Purifier)

Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Stocked Minibar)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Electric curtain)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Electric curtain)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room (Upgraded)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Twin Beds (Castle View)

Junior Suite, 2 Single Beds (Castle View)

Junior Suite, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Single Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Single Beds

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View)

Premium Room, 2 Single Beds (Castle View)

Premium Room, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Standard Room, 2 Single Beds (Top Floor)

Standard Room, 2 Twin Beds (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Standard Room, 2 Single Beds (Castle View, Walk-in Shower)

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Free WiFi
Restaurant
Air conditioning
Gym
9.2 out of 10, Wonderful, (128)
The price is CA $102
CA $112 total
includes taxes & fees
Jan 14 - 15 Jan 2025
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055

What's nearby

  • Nijō Castle - 5 min walk - 0.5 km
  • Shijo Street - 12 min walk - 1.1 km
  • Nishiki Market - 3 min drive - 1.9 km
  • Pontocho Alley - 3 min drive - 2.4 km
  • Kyoto Imperial Palace - 5 min drive - 3.5 km

Getting around

  • Itami Airport (ITM) - 54 min drive
  • Kansai Intl. Airport (KIX) - 92 min drive
  • Nijo Station - 13 min walk
  • Omiya Station - 15 min walk
  • Shijo-omiya Station - 17 min walk
  • Nijojo-mae Station - 2 min walk
  • Karasuma Oike Station - 11 min walk
  • Marutamachi Station - 11 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪茶乃逢二条城店 - ‬3 min walk
  • ‪コージー - ‬2 min walk
  • ‪日本料理雲海 - ‬2 min walk
  • ‪屋上ビアガーデン - ‬1 min walk
  • ‪茶房前田 - ‬2 min walk

About this property

ANA Crowne Plaza Kyoto, an IHG Hotel

When you stay at ANA Crowne Plaza Kyoto, an IHG Hotel, you'll be just a 5-minute drive from Nijō Castle and Nishiki Market. You can splash around at the indoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include a spa tub and a sauna. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Nijojo-mae Station is 2 minutes and Karasuma Oike Station is 11 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station shuttle from 8:00 AM to 7:30 PM
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 10 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Spa tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 per person

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 9:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

Also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
Ana Crowne Plaza Kyoto, An Ihg
ANA Crowne Plaza Kyoto, an IHG Hotel Hotel
ANA Crowne Plaza Kyoto, an IHG Hotel Kyoto
ANA Crowne Plaza Kyoto, an IHG Hotel Hotel Kyoto

Frequently asked questions

Does ANA Crowne Plaza Kyoto, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Kyoto, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANA Crowne Plaza Kyoto, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 1:00 PM to 9:00 PM.
Are pets allowed at ANA Crowne Plaza Kyoto, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Kyoto, an IHG Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at ANA Crowne Plaza Kyoto, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM.
What is there to do at ANA Crowne Plaza Kyoto, an IHG Hotel and nearby?
ANA Crowne Plaza Kyoto, an IHG Hotel has an indoor pool and a sauna.
Are there restaurants at or near ANA Crowne Plaza Kyoto, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around ANA Crowne Plaza Kyoto, an IHG Hotel like?
ANA Crowne Plaza Kyoto, an IHG Hotel is in Central Kyoto, a short 2-minute walk from Nijojo-mae Station and 5 minutes' walk from Nijō Castle.

ANA Crowne Plaza Kyoto, an IHG Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Convenient stay
This hotel is kind of old but the location is very convenient. You can just walk within 5 minutes to Nijo-jo castle.
3-night family trip
Verified Hotels.com guest review

6/10 Good

NORIKO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good Kyoto Vacation
Fairly spacious room, albeit slightly dated. Really close to multiple bus transit routes, making it easy to get around. The hotel is located a less than 5min walk from Niko Castle, and around a 20min walk from Nishiki Market.
Jennifer, 4-night trip
Verified Hotels.com guest review

8/10 Very good

I don’t know why recent reviews were poor. The hotel staff were very polite and helpful. The foyer area is beautiful and has a welcoming piano bar and restaurants. Our room was large with enough space for 3 people and a big bathroom. The motel is across the road from Nijo castle and there is a steady stream of taxis taking guests into downtown Kyoto. Definitely worth a look.
Gavin, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

a little filthy
KUNIOMI, 1-night trip
Verified Expedia guest review

8/10 Very good

Older hotel needs upgrade
Carlos, 2-night family trip
Verified Expedia guest review

8/10 Very good

A cool choice in Kyoto
This is a clean hotel with full amenities. Its location is close to the subway station and various tourist attractions in Kyoto. There is a shuttle bus to Kyoto Station. The breakfast is filled with high-quality ingredients and a mix of Western and Japanese cuisine. If you need to check out of the hotel before the restaurant opens, don’t forget to ask the hotel to prepare a snack box for you. You will be surprised by the grandeur of the snack box here. If you are looking for accommodation, this is a very good option.
Sunthorn, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Serge, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Unfortunately, my room AC was either broken or could not cool off below 25.5C. I informed the front desk but their solution was to put a fan in the room which really did not help the situation. Being from Canada, I am not used to sleep in a hotel room at 25.5C. If this is an exception, great buy buyer be aware…
Miguel, 3-night trip
Verified Expedia guest review

2/10 Poor

Only two floors were renovated, not all. And of course, we were put in the ones that were not. So, I talked to the manager and they switched us, but charged us more. I argued that didn’t make any sense. Their “Sky Bar” is an unfinished rooftop with grass color plastic carpet, a few plastic white tables and 3 plants. The view is nice though.
Mariola, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff. Good size rooms. Smoking rooms available as of july 2024
Adam, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Raquel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Roger, 2-night trip
Verified Expedia guest review

4/10 Fair

Like a visit back in time!
Very outdated hotel, needs a major renovation. Not a terrible stay, but would not recommend. This is not a 4-star hotel, more like 2.5 stars. There is carpet in the bathroom, I repeat, carpet in the bathroom.
Russell, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lap of luxury
Excellent in every way. Top-quality buffet breakfast. Great location. The pool/onsen wanted to charge, but they waived it for guests.
James, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

superb
Thanks for the hotel gave me a room with the fantastic view of Niko castle. However, there was a sort of noise we could not find where it came from. The hotel kindly offered another room. Reception desk and catering services are also kind and helpful. Breakfast is superb. The facilities of gust rooms which I experienced are old, but the bed is comfortable. Staff are polite and helpful.
Dayou, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed dining experiences at the hotel. Breakfast buffet was absolutely amazing.
Keiko, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Ashanti, 2-night trip
Verified Expedia guest review

4/10 Fair

Smokey and not what is pictured in the photographs
We booked on hotels.com and expected an updated two bed non smoking room. When we were checked in (visibly pregnant and with a child) we were given a room on the smoking floor that was so overwhelming Smokey we asked to be moved. The Smokey room and the room were moved to were on the lower floors and were no renovated. They were about 40 years out of renovation. In addition there was an additional fee for the pool and was just for lap swimming.
Kimberly, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel is in dire need of renovations and deep cleaning. There was mold in all of the nooks and crannies and the rooms were frozen in time from 1982. They had carpet in the bathroom.
Kin-Tong, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

roque, 2-night trip
Verified Expedia guest review

10/10 Exceptional

.
Ricardo Antonio, 3-night trip
Verified Expedia guest review

2/10 Poor

This hotel is in sever need of renovation. The carpets are disgustingly dirty. You can see that the hall ways have not been even vacuumed in decades. The rooms and bathrooms show their age. If this hotel was in the US it would be a motel. They have shut down their bar and the whole ambiance is depressing.
Preeti, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 3-night family trip
Verified Hotels.com guest review