Baptist Memorial Hospital-Memphis - 5 min drive - 5.3 km
Memphis Botanic Garden - 7 min drive - 6.7 km
University of Memphis - 8 min drive - 7.5 km
Shelby Farms Visitor Center - 9 min drive - 7.7 km
Getting around
Memphis International Airport (MEM) - 15 min drive
Memphis Central Station - 20 min drive
Free area shuttle
Restaurants
Chick-fil-A - 11 min walk
McDonald's - 14 min walk
Panda Express - 9 min walk
Central BBQ - 7 min walk
Bog & Barley - 5 min walk
About this property
Hampton Inn & Suites Memphis East Germantown Area
Hampton Inn & Suites Memphis East Germantown Area puts you within a 15-minute drive of University of Memphis and Wolfchase Galleria. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
130 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Offsite
Free area shuttle within 5 miles
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast
Coffee/tea in a common area
Room service
Snack bar/deli
Traveling with children
Free local shuttle
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Fitness center
An outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
LCD television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove
Frequently asked questions
Does Hampton Inn & Suites Memphis East Germantown Area offer free cancellation for a full refund?
Yes, Hampton Inn & Suites Memphis East Germantown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites Memphis East Germantown Area?
Yes, there's an outdoor pool.
Are pets allowed at Hampton Inn & Suites Memphis East Germantown Area?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites Memphis East Germantown Area?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn & Suites Memphis East Germantown Area?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn & Suites Memphis East Germantown Area and nearby?
Hampton Inn & Suites Memphis East Germantown Area has an outdoor pool and a fitness center.
What's the area around Hampton Inn & Suites Memphis East Germantown Area like?
Hampton Inn & Suites Memphis East Germantown Area is located a short 17-minute walk from Lichterman Nature Center.
Hampton Inn & Suites Memphis East Germantown Area Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Dec 2024
Great help!
My wife had surgery so I needed a wheelchair for when we arrived, they didn’t have one on site but the lady at the front desk called the hotel next door and they had one and she walked over and had it waiting for us when we arrived later than night. Awesome service !!!
Jason
Jason, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
10 Dec 2024
Malcolm
Malcolm, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Terrific hotel
Excellent hotel, they upgraded us to a suite at no extra. Wonderful! We will be back!
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Sean
Sean, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Tim
Tim, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Arrived with a cat expecting $50/night pet fee as posted in the hotel fees but was told the fee was $75. The hotel website is to be updated.
The room was well-appointed and comfortable. The rating of 4 is because the carpet in front and to one side of both AC units was soaking wet. We’d definitely stay here again.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Patricia
Patricia, 4-night trip
Verified Hotels.com guest review
4/10 Fair
13 Oct 2024
Experience
The room wasn’t cleaned properly. The bathroom was full of other people’s hair. No one ever came to give us new towels or trash bags so we had to go down and ask. Then to top it off our car got broken into in their parking lot at 1pm in the afternoon. This hotel has security and gates to enter and exit. The front desk said we’d get a refund for the night we didn’t stay and the $100 hold we’d get back so we’ll see if that actually happens or we’ll just have to end up calling and getting it returned.
Verified traveller
4-night family trip
Verified Hotels.com guest review
2/10 Poor
8 Oct 2024
Not such a convenience after all
We arrived and even though we had a confirmation number with a copy of the confirmation shown, we were told that we did NOT have a reservation! We did not get the suite I booked and had to take a lesser type room AND had to pay even more for it. I was having surgery very early the next morning and we live about 3 hours from the hospital so that is why we chose to stay at the hotel. I think next time we will just get up early and drive. Very dissatisfied
Barbara and Richard
Barbara and Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2024
Rodney
Rodney, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Clean and comfortable
Room was clean. Bed was comfortable. Location was convenient. Did not like you that you pay for parking.
Robin
Robin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Loved my room-they put me in a suite on the first floor instead of the king I ordered!
Lynn
Lynn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Sep 2024
Jacque
Jacque, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
This is my second long stay here, my room was great as well as the staff.
CAROLYN
CAROLYN, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
The rooms were decorated exactly like we would like in our home; Especially the bathroom. Very accommodating with our request for early check in.
Teresa
Teresa, 1-night family trip
Verified Expedia guest review
4/10 Fair
28 Aug 2024
Tim
Tim, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
The room and property were clean and comfortable. Last several times we have been there, the breakfast buffet has slowly gotten smaller with less choices, but still good. The room was lacking small items, like a clock, cups, and non-working shades. ( they're remote controlled). The only problem I really had was the lack of water pressure for the shower.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Clean and quiet
Clean and quiet
Luke
Luke, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Aug 2024
No coffee cups in room. No shower curtain in bathroom. Floor no vacuumed. Pubic hair in tub. Limited breakfast items
Tim
Tim, 2-night trip
Verified Hotels.com guest review
2/10 Poor
20 Aug 2024
A different experience
When we got into our room the shower was full of pubic hair and the towels had been used. The lady at the was really nice she switched our room and the room she switched us didn’t have a microwave so I had to go downstairs to warm up food.
Jamilah
Jamilah, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
I liked the neighborhood very much. The gentleman that finally came out when I arrived I think was the manager. He was very short with me. Not welcoming at all. The young lady that was at the desk at check out was very friendly and helpful.
My room was quite a ways from the elevator so moving in and out of my room was cumbersome. The breakfast and staff that prepared it was great
Nancy
Nancy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Comfortable and Friendly
The place was clean and the staff was friendly, the lady in charge of the breakfast was friendly and she go and ask everyone if we were ok and if we need something, before she closes the breakfast area she lets everyone know so you can go and get more if you want to.