Positos 37, Colonia Centro, Guanajuato, GTO, 36000
What's nearby
University of Guanajuato - 3 min walk - 0.3 km
Alley of the Kiss - 4 min walk - 0.4 km
Union Garden - 4 min walk - 0.4 km
Juarez Theater - 5 min walk - 0.5 km
Mummies Museum - 19 min walk - 1.6 km
Getting around
Bajío Intl. Airport (BJX) - 37 min drive
Restaurants
Cafe Conquistador - 2 min walk
Mestizo - 2 min walk
CarnitaSam - 5 min walk
La Clave Azul - 2 min walk
Pizza ilimitada - 2 min walk
About this property
Hotel Grand Guanajuato
Take in the views from the rooftop terrace when you stay at Hotel Grand Guanajuato.
Languages
Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Romance packages
Facilities
Rooftop terrace
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Portable fan
Iron/ironing board (on request)
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Grand Guanajuato Hotel
Hotel Grand Guanajuato Guanajuato
Hotel Grand Guanajuato Hotel Guanajuato
Frequently asked questions
Does Hotel Grand Guanajuato offer free cancellation for a full refund?
Yes, Hotel Grand Guanajuato does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Guanajuato?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Grand Guanajuato?
Sorry, there's no onsite parking at Hotel Grand Guanajuato.
What are the check-in and check-out times at Hotel Grand Guanajuato?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-out is available.
What's the area around Hotel Grand Guanajuato like?
Hotel Grand Guanajuato is in Zona Centro, a short 3-minute walk from La Paz Square and 3 minutes' walk from Basilica of Our Lady of Guanajuato.
Hotel Grand Guanajuato Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Nov 2024
Manuel
Manuel, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Hotel muy cómodo , suficiente para descansar, sin lujos, muy buena ubicación personal muy amable y atento.. limpio, y muy bonita vista… caminando a todo el
Centro muy bien ubicado
La señorita dulce muy amable
Issy
Issy, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Sep 2024
Judy
Judy, 4-night trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2024
Los chicos fueron súper eficientes y amables. Me dejaron una canastita de dulces típicos y una notita de felicitaciones, ya que les mencioné que estaba celebrando mi cumpleaños. La vista desde la terraza fue muy bella y las habitaciones también estuvieron bien. El único detalle fue que el wifi estaba un poco lento, pero en general fue una estación agradable. ¡Muchas gracias!
Jacqueline
Jacqueline, 1-night family trip
Verified Expedia guest review
8/10 Very good
26 Jun 2024
Sumara
Sumara, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Mar 2024
hotel bien, aunque faltan opciones para poner maletas, ropa, o estuches que no hay suficiente espacios para colocar cosas
Samy
Samy, 4-night family trip
Verified Expedia guest review
4/10 Fair
19 Mar 2024
Rooms do not have a/c so the room are not very cold. I understand that the average temperature at night in GTO is around 48 degrees at night but if you do not have windows good luck. The hotel staff is ok but they did not help to yield a cab on our last day as we needed a ride to the parking. The hotel does not have on-site parking but they do cover the parking that’s about 1.5 miles away (first come first serve). Other than that stay was ok. I will definitely stay elsewhere next time.
Jose
Jose, 4-night family trip
Verified Expedia guest review
6/10 Good
3 Feb 2024
Great location. Property kept in good condition. Unfortunately they host large groups of teenagers who hangout in common spaces outside of rooms and are loud all night, right outside your door.
William
William, 7-night romance trip
Verified Expedia guest review
4/10 Fair
27 Jan 2024
Internet wasn’t working, there’s no safe parking around and no available transportation if you go on holidays
Jose
Jose, 1-night family trip
Verified Expedia guest review
4/10 Fair
4 May 2023
I liked the roof top balcony but i didn't like that there wasn't A/C in the room. Also laundry wasn't available at the hotel and staff couldn't tell me where a neae by laundry was which was very frustrating and stressing out where to wash my clothes at
JUAN
JUAN, 3-night trip
Verified Expedia guest review
2/10 Poor
27 Apr 2023
Horrible
Juvenal
Juvenal, 1-night family trip
Verified Orbitz guest review
4/10 Fair
21 Feb 2023
Gabriela
Verified Orbitz guest review
6/10 Good
3 Jan 2023
The name of the hotel in expedia is not the same in the property so got lost for several minutes.
isis
isis, 1-night romance trip
Verified Expedia guest review
4/10 Fair
20 Sep 2022
Location
Daniel
Daniel, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 Aug 2022
Would have liked an AC unit
Katherine
Katherine, 1-night family trip
Verified Expedia guest review
4/10 Fair
3 Feb 2022
Bad service, little amenities, highly priced.
Well google has it as a 4-star hotel, other websites have it as a 3-star, but in all honesty, it was more like a 1–2-star hotel. At $124 US Dollars a night, I would expect a lot more. The room was very little & no view. No iron in room you must walk downstairs to get an iron and leave your ID, no cups or glasses in room to drink water, I felt like I was in a hostel and not a hotel. Upon checking out the front desk I asked if I could bring back down the iron? Front desk does not really like getting up or calling housekeeping for simple things.
Claudia
Claudia, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
11 Jan 2022
Outside the hotel we couldn't even find it since the sign says Hotel REAL Guanajuato maybe a move to trick people to keep visiting them after millions of bad reviews with their real name account.
Just arriving into the room, the bathroom seemed like a joke, sandblasted glass wall and door into the room with no privacy at all.
The sink was so small that washing your teeth will leave all the bathroom floor wet.
Shower size was ok however there was no place to put anything, even the toilet paper was just sitting on the toilet tank and in the shower soap had to be placed in a little edge of a window.
The beds where crooked, i know we where in Mexico but you don't have to sleep inside a taco shell just because of it. Sheets and covers of the lowest quality I've ever seen. Towels where as rough as 50 grit sand paper.
But the worst part is at night when you notice the room is just over the front desk and you have a window without even a curtain just looking over it. You can hear every conversation they have mostly with other angry guests, my mother even opened the window and asked them to lower their voice from our room. But that is not the only problem with that window, also all the light from the front desk and hall leaks trough it so your room is never dark. I know this hotel may have other units with less problems but this is what we got at Suite number 6 so if you cant avoid staying at this property at least try to avoid this room.
Roberto
Roberto, 2-night family trip
Verified Expedia guest review
2/10 Poor
21 Dec 2021
Very dirty room
Asucena
Asucena, 1-night family trip
Verified Expedia guest review
2/10 Poor
20 Nov 2021
Not worth it.
"parking" for the property is actually out of the city and there's not even a parking spot for you to check in. I had to walk half a mile with my bags from a public parking as the hotel doesn't have a single parking space.
Hotel staff had a party on the lobby the entire night and kept me up, (not other guests, the actual guy manning the lobby was drinking and talking to some friends all night). Couldn't get a even a night's sleep.
And the photos? yeah, those are completely not the rooms you'll be staying at, furniture, flooring, bedding, all completely different and terrible.
Fabian
Fabian, 1-night romance trip
Verified Expedia guest review
6/10 Good
1 Nov 2021
Sin comentarios
Miguel De
Miguel De, 1-night romance trip
Verified Expedia guest review
6/10 Good
29 Sep 2021
The hotel is nice and it is located in a good area, personally, I don't like that they didn't give me the room you select, I understand clearly that it can't be like that literally, I mean that I expected a better room, they could put the true images and so we could trust, because for the price there is no problem. There is good service.
Patricia
Patricia, 1-night romance trip
Verified Expedia guest review
8/10 Very good
10 Aug 2021
Luisa
Luisa, 2-night trip
Verified Expedia guest review
6/10 Good
20 Jul 2021
Curtains Missing and wrong wifi passwords.
Verified traveller
3-night trip with friends
Verified Expedia guest review
6/10 Good
16 Jul 2021
Hotel gran Guanajuato
Location was very good. No windows in room. Door to restroom was see through. Restroom Sink overflowed, got clogged and overflowed onto floor. Bed Sheets were extremely thin, see through. They kept our luggage for no additional fee. We have stayed at this hotel before and never had any problems.