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The Fontenay

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Miniatur Wunderland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fontenay

Body treatments, body wraps, body scrubs, facials
Fontenay Deluxe Alster
Premium bedding, free minibar items, in-room safe, desk
Lobby lounge
Bar (on property)

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $467
CA $500 total
includes taxes & fees
Jan 26 - 27 Jan 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Fontenay Deluxe

Fontenay Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 196 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Alster Suite

Alster Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 176 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Europa Suite

Europa Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Fontenay Deluxe Alster

Fontenay Deluxe Alster

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Senator Suite

Senator Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Fontenay Classic

Fontenay Classic

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bidet
  • 28 sq m
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Fontenay Premier Room

Fontenay Premier Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Grand Elysee Hamburg

Pool
Spa
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (1001)
The price is CA $307
CA $328 total
includes taxes & fees
Jan 10 - 11 Jan 2025
Grand Elysee Hamburg
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About the area

Map
Fontenay 10, Hamburg, 20354

What's nearby

  • Hamburg Messe and Congress - 3 min drive - 2.2 km
  • Hamburg City Hall - 4 min drive - 2.8 km
  • Reeperbahn - 5 min drive - 3.5 km
  • Miniatur Wunderland - 6 min drive - 3.6 km
  • Elbe Philharmonic Hall - 6 min drive - 3.7 km

Getting around

  • Hamburg Airport (HAM) - 28 min drive
  • Hamburg Dammtor Station - 10 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 26 min walk
  • Hamburg Central Station - 26 min walk
  • Dammtor S-Bahn - 11 min walk
  • Stephansplatz U-Bahn - 14 min walk
  • Hallerstrasse U-Bahn - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bodo's Bootssteg - ‬5 min walk
  • ‪Yu Garden Restaurant - ‬11 min walk
  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Piazza Romana - ‬7 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk

About this property

The Fontenay

The Fontenay puts you within a 10-minute drive of St. Pauli Piers and Reeperbahn. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Lakeside, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Dammtor S-Bahn is 11 minutes and Stephansplatz U-Bahn is 14 minutes.

Languages

Arabic, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
    • The property’s Lakeside Restaurant is closed on Sundays and Mondays.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 35 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Lakeside - This fine-dining restaurant serves dinner only. Reservations are required.
Parkview - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.
Atrium Lounge - Onsite café. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle service is offered for an extra charge of EUR 175 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs EUR 35 per day

Policies

This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Does The Fontenay offer free cancellation for a full refund?
Yes, The Fontenay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Fontenay?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Fontenay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Fontenay?
Yes. Valet parking costs EUR 35 per day. Electric vehicle charging is available.
Is airport shuttle service offered by The Fontenay?
Yes, an airport shuttle is available. The charge is EUR 175 per vehicle one-way.
What are the check-in and check-out times at The Fontenay?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at The Fontenay?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
What is there to do at The Fontenay and nearby?
The Fontenay has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Fontenay?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
What's the area around The Fontenay like?
The Fontenay is a short 13-minute walk from Jungfernstieg and 14 minutes' walk from Congress Center Hamburg.

The Fontenay Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

nina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top Hotel
Loved the Hotel and the Service.
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karsten, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property
Excellent property , rooms have very high level of detail . Good food and very attentive staff!
KEITH MORGAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

rudolf, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jung, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henrik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tearrance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rossen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.
Julia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

QUSAIR, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Amazing
ALAEDEEN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Henrik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

junida, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.
junida, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

omer, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, just way out of the way and distant from main shopping
Jason, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tiffany, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.
Anemona, 5-night family trip
Verified Expedia guest review

8/10 Very good

Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!
George, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kiarash, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Yaktiel, 1-night trip
Verified Expedia guest review