2/10 Poor
22 Sep 2024
Awful experience! All power went off in our room so I called reception desk and member of staff said they’d sort it, power was back on a few mins later. This was all after midnight. So one then knocked/banged on our door not long afterwards but I didn’t open the door and when asked who it was there was no answer. We only booked for the 1 night but was woken up by a li hi t knock them the door was pushed open, thankfully I put our cases near the door so they fell over when whoever opened the door as again when I called out there was no response. Would not recommend this place as doesn’t feel very safe. I spoke with the staff when checking out who could not confirm who had knocked or why the power to the room went off. The room was clean and bed was comfy but wouldn’t stay here again.
Nicola
Nicola, 1-night family trip
Verified Hotels.com guest review