8/10 Very good
6 Jan 2025
We stayed here for 3 nights for a family of four. In the first night, we were given rooms on the first floor. I can’t sleep well with the noise from the street as it was loud. I bought it up to Sara, the front desk staff and she kindly offer to put us all to the higher floor. I appreciate her kind gesture and she made a difference in my stay as well and I respected her sincerity and professionalism.
On the other hand, things that I think needs improvement is the lobby. The lobby does not give the vibes of cleanliness and up to date. I fact, I would think the room is much better in term of design and comfort.
Overall, I still had a comfortable stay.
Verified traveller
3-night family trip
Verified Hotels.com guest review