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Cubanacan Casa Granda

4.0 star property
Santiago de Cuba Colonial hotel with 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cubanacan Casa Granda

View from room
Exterior
Exterior
Aerial view
Aerial view

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Internet access
Main amenities
  • Daily housekeeping
  • 2 bars/lounges
  • Rooftop terrace
  • WiFi in the lobby
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
LED TV
Renovated in 2016
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 1 Queen Bed

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9.4 out of 10, Exceptional, (16)
The price is $72
includes taxes & fees
$72 per night
Nov 30 - Dec 1
ACA Auténtica Casa Antigua
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About the neighborhood

Map
Calle Heredia No. 201, Santiago de Cuba, 90200

What's nearby

  • Parque Céspedes - 1 min walk - 0.2 km
  • Cespedes Park - 1 min walk - 0.2 km
  • Parque de Baconao - 9 min walk - 0.8 km
  • Abel Santamaria Park - 14 min walk - 1.2 km
  • Bacardi Rum Factory - 16 min walk - 1.4 km

Getting around

  • Santiago de Cuba Railway Station - 20 min walk

Restaurants

  • ‪rooftop bar hôtel casa grande - ‬1 min walk
  • ‪Thoms & Yadira - ‬1 min walk
  • ‪El Holandes - ‬1 min walk
  • ‪Cubita - ‬3 min walk
  • ‪La Fabada de Marieta - ‬4 min walk

About this property

Cubanacan Casa Granda

Take in the views from the rooftop terrace when you stay at Cubanacan Casa Granda. Other highlights at this Colonial hotel include 2 bars/lounges, a snack bar/deli, and a terrace.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 58 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Service animals welcome

Internet

  • WiFi in public areas*

Parking

  • Onsite self parking (USD 2 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1914
  • Rooftop terrace
  • Colonial architecture

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Internet access
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 2 per hour (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 2.50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 2.5 (subject to availability)
  • Credit card charges are subject to an extra charge

Parking

  • Self parking costs USD 2 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that credit cards issued by US banks or their branches are not accepted.

Also known as

Hotel Casa Granda SANTIAGO DE CUBA
Casa Granda SANTIAGO DE CUBA
Hotel Cubanacan Casa Granda SANTIAGO DE CUBA
Cubanacan Casa Granda SANTIAGO DE CUBA
Cubanacan Casa Granda
Iberostar Casa Granda Hotel SANTIAGO DE CUBA
Iberostar Casa Granda Hotel
Iberostar Casa Granda SANTIAGO DE CUBA
Hotel Casa Granda
Cubanacan Casa Granda Hotel
Iberostar Heritage Casa Granda
Cubanacan Casa Granda Santiago de Cuba
Cubanacan Casa Granda Hotel Santiago de Cuba

Frequently asked questions

Does Cubanacan Casa Granda offer free cancellation for a full refund?
Yes, Cubanacan Casa Granda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Cubanacan Casa Granda?
Yes. Self parking costs USD 2 per night.
What are the check-in and check-out times at Cubanacan Casa Granda?
Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge of USD 2.50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 2.5 (subject to availability).
What is there to do at Cubanacan Casa Granda and nearby?
Cubanacan Casa Granda has 2 bars.
What's the area around Cubanacan Casa Granda like?
Cubanacan Casa Granda is in the heart of Santiago de Cuba, a short 1-minute walk from Casa Natal de Jose Maria Heredia and 3 minutes' walk from Santiago de Cuba Courthouse.

Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Very Good

Windowless room is not so bad
Initially I was disappointed at being given a room with no window. But given the noise in the area I was grateful I was.
Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great terrace
Very average hotel. Has two great things about it though: Location is great. Terrace is a great place to have a drink and take a rest.
Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

v center city beatifoul hotel mach option,very good location
6-night trip
Verified Expedia guest review

8/10 Very Good

Me cambiaron de Hotel
Me cambiaron al hotel Imperial cuando llegue. Eso no me gustó. En ningún lado dice que te pueden cambiar. 8 sobre 10
Lavinia, 5-night business trip
Verified Hotels.com guest review

6/10 Good

A Rollicking Time in the Heart of Santiago.
This is a beautiful old hotel in the heart of Santiago de Cuba. The hotel is in excellent condition and is well maintained. The service from hotel staff was excellent as well. There was a significant downside. Being in the heart of the city, it was very noisy and the walls and windows do little to keep out the noise when it's time to sleep. Cubans seem to start early and party until quite late. Also, being right next to the cathedral, the bell chimes for each hour and half hour. Sometimes, it felt like those bells were in our room. A tip for other travellers: ask for a room facing Parque Cespedes, and not facing La Case de la Trova. Also, bring earplugs.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Good location and beautiful looking building, needs urgently a personnel retraining, all with attitude and unwilling to serve you unless you bribe them.
Joe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

4/10 Fair

Granda Expectations Massive Disappointment
This hotel is as good as it looks in the pictures, but only from the outside!!. The rooms however are in need of freshening up, especially the bathrooms. The breakfast was shocking. In contrast to breakfast in the Casas Particulares the fruit was from cans, the juice from a box and the jams from tubs. The Monday parties are loud and continue well past midnight which makes sleeping difficult. It was announced during our visit that these parties will also take place on Wednesdays in the future. Public access to the hotel seems uncontrolled which feels rather uncomfortable. The location is indeed top notch, but we wouldn't recommend this hotel.
Ella Maria, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Noelys, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

Location is great , i love the hotel for the location i had visited before .but rooms needs to be updated they are old , staff super nice, food good but at night they only have ham and cheese sandwich They dont have fresh fruits juice only in the box and mot a good quality Drinks without straws, this properties and others from iberostar will not allow employees put straws on drinks i think they will really need to consider this I will really stay again for the super good location
1-night romance trip
Verified Expedia guest review

2/10 Poor

6-night trip
Verified Expedia guest review

8/10 Very Good

they had cockroaches is not good for me and my family
1-night family trip
Verified Expedia guest review

8/10 Very Good

Jerome, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 2-night trip
Verified Hotels.com guest review

4/10 Fair

One of the worst hotels I’ve ever stayed at. Badly needs complete redo. Do also avoid the restaurant. A real shame given the historic relevance of the place and the location. Hopefully Iberostar will renovate it soon. Try the Imperial just a couple of blocks away instead.
Leo, 3-night trip
Verified Expedia guest review

6/10 Good

Struttura bellissima storica, ottima posizione belle camere .per quanto riguarda la manutenzione zero, vetri sporchi, tempi x la colazione molto lunghi. poi abbiamo chiesto di telefonare alla reception e ci e' stato risposto che non avevano il telefono per chiamare e non avevano le tessere a pagamento x telefonare. servizio pessimo.
2-night trip with friends
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

10/10 Exceptional

Lorenzo, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hotel muy bueno
Es mi hotels preferida cuando voy a Santiago. Tiene muy buena ubicación y los empleadors son muy amables
María Dolors, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

安心して過ごせました。
私は一人で4泊しました。以下の理由で、セキュリティー面でここを信頼できると感じました。1.フロントスタッフは宿泊客の顔を記憶しています。夕方の混雑時、あるカップルがエレベーターに乗り込もうとしたところを、ホテルのスタッフが制しました。彼等は宿泊客ではなかったからです。2.ホテル内に医師と看護師がいます。健康面での相談、血圧測定、マッサージを受けたい時の問診を行なっているそうです。女医先生から直接お話を受けました。3.チェックアウト前日に、フロントにタクシーを依頼したところ、係が運転手を連れて来て、紹介してくれました。とても安心できました。 客室内の不備は、キューバだから仕方がないと考えています。
Masako, 4-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review