Santander (YJL-Santander Train Station) - 12 min drive
Santander Station - 13 min drive
Valdecilla Station - 16 min drive
Restaurants
Cafeteria Manila - 15 min walk
Bistro Colonial el Camino - 7 min walk
Cafetería Coronna - 7 min walk
El Parque de Trueba - 9 min walk
Max Sports Café Santander - 14 min walk
About this property
Hotel Palacio del Mar
Hotel Palacio del Mar puts you just a 5-minute drive from Santander Ferry Terminal. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout.
Languages
English, French, Spanish
At a glance
Hotel size
67 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
During low season (November 4-December 28), guests booked in Half Board or Full Board rates receive meals in the coffee shop.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Hosted evening meals daily for a surcharge
Restaurant
Coffee shop
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
7 meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Visual alarms in hallways
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Late check-out can be arranged for an extra charge (subject to availability)
Hosted evening meal costs EUR 22
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 1 to September 8:
Swimming pool
The following facilities are closed on Christmas Eve and New Year's Eve:
Bar/lounge
Children & extra beds
Rollaway beds are available for EUR 33.0 per night
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 23 June to 22 September.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sercotel Palacio Mar
Sercotel Palacio Mar Hotel
Sercotel Palacio Mar Hotel Santander
Sercotel Palacio Mar Santander
Hotel Sercotel Suite Palacio Mar Santander
Hotel Sercotel Suite Palacio Mar
Sercotel Suite Palacio Mar Santander
Sercotel Suite Palacio Mar
Frequently asked questions
Does Hotel Palacio del Mar offer free cancellation for a full refund?
Yes, Hotel Palacio del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio del Mar?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Palacio del Mar?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Palacio del Mar?
No, this hotel doesn't have a casino, but Gran Casino del Sardinero (18-min walk) is nearby.
What is there to do at Hotel Palacio del Mar and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Palacio del Mar?
Yes, there's an onsite restaurant.
What's the area around Hotel Palacio del Mar like?
Hotel Palacio del Mar is a short 3-minute walk from El Sardinero Stadium and 8 minutes' walk from Bay of Biscay.
Hotel Palacio del Mar Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Sep 2024
RACHEL
RACHEL, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Jun 2024
Comfortable big room, quiet and helpful staff.
Maria Teresa
Maria Teresa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 May 2024
Simon
Simon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2024
The person at the front desk assisted me to obtaine medication I left at my previous hotel stay. She coordinated the delivery to me of the medication. Well beyond her responsibilities.
Jose
Jose, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Feb 2024
s
s, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2023
Dee
Dee, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
9 Sep 2023
Good hotel, quiet area
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jun 2023
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2023
Roy
Roy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 Jan 2023
I
I, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2022
man lung
man lung, 13-night trip
Verified Expedia guest review
2/10 Poor
8 Jun 2022
Utter garbage and shocking treatment
Shocking treatment by both the hotel and hotels.com
We were treated with utter contempt by the venue who after much complaining refunded some of our money, very small percentage.
Hotels.com also refused to refund the rewards used even though they mis sold the services and standard of the hotel.
Hotels.com service even worse than the hotel, as a loyal customer with in excess of 1000 booking over 10 years I am disgusted.
Both should be ashamed of themselves
stephen
stephen, 3-night trip
Verified Hotels.com guest review
6/10 Good
27 Mar 2022
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2020
Tina
Tina, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2018
Excellent Hotel in Santander
Our ferry was late in and we didn’t get to the Hotel until about 11pm, we had booked a meal in the restaurant in advance and the staff waited for us a cooked us a meal, which was excellent and the staff were fantastic they couldn’t do enough for us.
The room was roomy and set out well and a comphy bed, when we put the TV there was no English speaking channels a bit disappointing but not the end of the world.
The breakfast was excellent and value for money, this Hotel was very nice and would stay again and spend a few days in Santander in the future, we would recommend this hotel excellent.
Peter
Peter, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
16 Oct 2018
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Sep 2018
Hotel Sercotel Suite Palacio Del Mar
The location of the hotel was excellent with s short walk to the bus station and the beach.
However, the hotel is a bit tired looking especially the bar and dining area. Also the staff in the bar were often very difficult to find and breakfast was very overpriced and very basic.
Overall we would certainly return to Santander as it is a beautiful city but would definitely give this hotel a wide berth.
Verified traveller
4-night romance trip
Verified Hotels.com guest review
8/10 Very good
25 May 2018
Good hotel not far from airport
Well appointed rooms although could do with more attention to cleaning. Friendly staff. Bar and restaurant OK
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Mar 2018
Nice hotel
Staff were very friendly at check-in and in the bar. Room was huge and it looked like the hallway had recently been refreshed with a new carpet.
Highly recommend.
Alan
Alan, 3-night trip
Verified Expedia guest review
8/10 Very good
19 Oct 2017
Nice stay - very close to beach and convenient to University.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2017
Great hotel. Fabulous staff
Very relaxing and comfortable after a stressful car journey. Fabulous staff. Swift check in. Wonderful room. Great location. Fabulous bar round the back of the hotel with dancing to the early hours.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 Oct 2016
Convenient for ferry.
Room was great. Separate sitting area. Huge bedroom, massage bed very comfortable. Pity we were staying only one night as we had just come from the ferry. Got the room at a good price.
Geoffrey
Verified Hotels.com guest review
8/10 Very good
5 Mar 2016
Huge room, great value
We decided to get away for a weekend and booked this hotel in Santander. The room was much bigger than we expected for what we paid and the bathroom had a sizeable shower and bathtub. We didn't have breakfast there but there are a few nice cafes around. The staff were great and we felt very welcome! Would definitely recommend this hotel ... We went in February but it must be great in the summer!
Verified traveller
Verified Hotels.com guest review
8/10 Very good
10 Aug 2015
Santander is lovely city to stay in.
Lovely 6 days. Beautiful beaches and walks. City of Santander very interesting and very Spanish, not much spoken English which was a bit of a problem. Tourist office only dealt with Santander and not surrounding coast or area which was a bit of a problem, until we worked out where we thought we wanted to go to and found the appropropriate bus timetable at the bus station. We had no car. We found visiting Bilbao for the Guggenheim ok, but you needed to book the bus a day or so ahead, as all the early buses (9.00 am.) were full and the next one with some spaces, not many, was at 11.00 a.m. a bit later than we wanted to go, but it worked out ok and was a great museum to visit.
Frederick
Verified Expedia guest review
8/10 Very good
27 Jun 2015
Nice hotel restaurant and entrance outstanding
We stayed in a junior suite and it was excellent the space was fab the only downside is the room was a little tired nothing a coat of paint wouldn't sort
The balcony could do with a sweep n clean the room would benefit from air conditioning