Experience the historic charm of The Eliza Jane, in The Unbound Collection by Hyatt. Near Canal Street and Caesars New Orleans Casino, unwind with a drink at the bar or explore a good book from the library.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Connecting rooms available
Parking available
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Breakfast available
24-hour fitness center
Valet parking
Bar/lounge
2 meeting rooms
24-hour front desk
Library
Lobby fireplace
Communal living room
Front-desk safe
ATM/banking services
Feel at home (6)
Children stay free
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is CA $192
CA $192
CA $272 total
includes taxes & fees
Apr 28 - Apr 29
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Room, 1 Queen Bed
Room, 1 Queen Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
23 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 King Bed with Sofa bed (Publishers)
Suite, 1 King Bed with Sofa bed (Publishers)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
66 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom (Magazine Street View)
Suite, 1 Bedroom (Magazine Street View)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Designer toiletries
39 sq m
City view
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom (Magazine Street View)
Suite, 1 Bedroom (Magazine Street View)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Designer toiletries
39 sq m
City view
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 Bedroom (Interior Atrium View)
Suite, 1 Bedroom (Interior Atrium View)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
37 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Bathtub
Room, 2 Queen Beds, Accessible, Bathtub
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
26 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 Bedroom, View, Corner
Suite, 1 Bedroom, View, Corner
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
41 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
23 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
25 sq m
Sleeps 2
1 King Bed
View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)
Suite (Editors, 2 Queen Beds with Sofa bed)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
49 sq m
Sleeps 4
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed (Editors)
Suite, 1 King Bed with Sofa bed (Editors)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
49 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed (Magazine Street View)
Ernest N. Morial Convention Center - 11 min walk - 1.0 km
National World War II Museum - 14 min walk - 1.2 km
Getting around
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 18 min walk
Canal at Magazine Stop - 3 min walk
Canal at Decatur Stop - 3 min walk
Canal at Camp Stop - 4 min walk
Restaurants
Mother's Restaurant - 3 min walk
Willies Chicken Shack - 3 min walk
Ruby Slipper Cafe - Central Business District - 2 min walk
Starbucks - 3 min walk
Wow Cafe - 3 min walk
About this property
The Eliza Jane, in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt puts you in a great location, within just a 10-minute walk of Canal Street and Caesars New Orleans Casino. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, Bourbon Street and Audubon Aquarium are within just a 10-minute walk. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Canal at Magazine Stop is 3 minutes and Canal at Decatur Stop is 3 minutes.
Languages
English, Spanish
At a glance
Hotel size
196 rooms
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 55 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
Traveling with children
Children stay free (see details)
Working away
2 meeting rooms
Conference space (1729 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Library
Fireplace in lobby
Television in common areas
Communal living room
24-hour fitness center
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
First-run movies
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Press Room - Onsite cocktail bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 32.84 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 25.00 per person
Credit card charges are subject to an extra charge of 2.03 percent
Parking
Valet parking costs USD 55 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans
Frequently asked questions
Does The Eliza Jane, in The Unbound Collection by Hyatt offer free cancellation for a full refund?
Yes, The Eliza Jane, in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Eliza Jane, in The Unbound Collection by Hyatt?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Eliza Jane, in The Unbound Collection by Hyatt?
Yes. Valet parking costs USD 55 per day.
What are the check-in and check-out times at The Eliza Jane, in The Unbound Collection by Hyatt?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at The Eliza Jane, in The Unbound Collection by Hyatt?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (6-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at The Eliza Jane, in The Unbound Collection by Hyatt and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Eliza Jane, in The Unbound Collection by Hyatt like?
The Eliza Jane, in The Unbound Collection by Hyatt is a short 3-minute walk from Canal at Magazine Stop and 2 minutes' walk from Canal Street. Travelers love the hotel's prime location.
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Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 2, 2025
This hotel is top notch!
Loved everything about it!
David
David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2025
Ceredig
Ceredig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2025
Can't wait to go back!
I planned a surprise birthday for my partner and this was where the group stayed. The hotel was great. They offered live music and it was nicely decorated for the Holiday Season. We arrived a couple days after the NYE incident and the staff did their best to make our trip memorable for our friends.
Even though its a converted hotel, the rooms were really nice. I enjoyed our suite and it's furnishings. The beds were comfortable and they accommodated my feather pillow allergy with no issues.
Anamaria
Anamaria, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 20, 2025
Hector
Hector, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 19, 2025
Robin
Robin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2025
Exceptional stay
The front desk clerk Charles was so welcoming the hotel is very clean friendly staff room service was excellent. I will only stay here when visiting New Orleans
Joy
Joy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2025
Kajsa
Kajsa, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 8, 2025
Fantastic place to stay. Short walk to the madness of the French Quarter
Kyle
Kyle, 5-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 26, 2025
allie
allie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 24, 2025
DO NOT CHOOSE A CORNER KING SUITE
We loved the location of the hotel, as well as the reception area, bar and lobby. We booked a corner King suite, which had a lovely interior. Here were the problems….. even though the room had massive windows. You could not leave your curtains open because there are buildings both to the right and left of the room. Hence, the room was very dark. Also, room 239, the rear right corner suite on the second floor, is extremely noisy. We had a three night stay and on at least two of the nights were awoken at approximately 4:30 AM by the sound of garbage trucks picking up garbage from large containers on the street below us.
The first floor of the hotel is fun and funky but I will not book this hotel to stay in again.
Glenn
Glenn, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 24, 2025
Single night in Nola with a couple hiccups
The property is beautiful. Amazing design and stylings. Stopped into New Orleans for 1 night as part of a cross country road trip and glad we chose the Eliza Jane. Friendly staff, great atmosphere at the bar, and the live jazz band were great. Our room was very clean and well kept. Made for a comfortable stay. Only 2 complaints. Due to Mardi Gras we could not park at the hotel which made for an adventure in getting to the property. The location is right on the parade route but was not listed anywhere in the website about possible issues. Second complaint was very low water pressure in our shower. Not the end of the world but was unexpected.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2025
The hotel is excellent and in a really convenient spot for exploring the city. The staff were friendly and accommodating and the vibe is good. We would definitely stay here again.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 22, 2025
John
John, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2025
Anna
Anna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 27, 2025
Melissa
Melissa, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
EJ
Very charming, friendly hotel which was very clean.
Steven
Steven, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2025
Loved our stay at the Eliza Jane
Loved our Stay at the Eliza Jane. Hotel had a cool vibe and very clean. Bed was very comfortable and hotel had nice amenities. Hotel bar was great and had good food/drinks. We really loved the location of this hotel. Very conveniently located a couple of blocks from the French Quarter and the area around and on Magazine St had a lot of cool spots! Would definitely stay here again!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Cool ambiance and cool vibe
Natalie
Natalie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 4, 2025
Great Stay
Best stay ever! Needed luggage rack for large suitcases
Marvin
Marvin, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Everyone goes above and beyond for you.
We always recommend the Eliza Jane to our friends. Will be back.
Thank you
Scott
Scott, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2025
Fitz and the team at Eliza Jane are top notch, the property is vibey and conveniently located just outside the quarter. Looking forward to our next stay
Christopher
Christopher, 10-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 2, 2025
Nice Place
Everything was very nice. The atmosphere eas amazing, drinks at the bar were top notch.
Only issue I had was booking a king bed & we received a room with a full size bed.
Dylan
Dylan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 31, 2024
Disappointed with our stay - I would not recommend this place. The negative reviews you see are true and the service issues seem to be increasing. I tried to reach a GM to share the feedback via direct email, Instagram message, and via the front desk staff but never heard back.
Property: amazing location and gorgeous building. The design is so unique. It has so much potential but isn’t well kept. There were massive stains in the hallways and in our room.
Room: nice and spacious, with a comfortable bed but again, it had so much potential but wasn’t executed well. In addition to the carpet stains, the towels also had stains. While the room was beautiful, the lighting is so dim you can barely see anything.
Service: biggest issue here was the horrible service. All staff lack basic hospitality. They don’t make eye contact, never say “please” or “thank you” or “welcome” etc, and they are discourteous. Our room wasn’t cleaned each day unless we called for it. We tend to call for HSKP when we leave our room each morning with hopes that it will be clean by the time we arrive in the afternoon. However, this never worked out for us though it works at any other hotel we have visited. On the second to last day we asked for housekeeping three times before they came and had to sit outside waiting for them to be done. Same thing on our final night too. We called at 10am and by 2pm the room still wasn’t cleaned. The Front Desk Agent took no responsibility.
Inshiya
Inshiya, 5-night romance trip
Verified Expedia guest review
8/10 Very good
Dec 31, 2024
No review
Fernando
Fernando, 5-night romance trip
Verified Expedia guest review
6/10 Good
Dec 30, 2024
We stayed for 7 nights over the holidays and thought the decor and building was beautiful. A few things I had overlooked when booking were the reviews that mentioned the 3 main issues we had. Our ac didn't really work and was always off and on and in need of adjusting, the noise every night from the lower bar was very loud and disruptive. It's an open concept and with the hollow wood doors, you hear everything. And then when it came to our room we couldn't get more than 2 waters per day yet paid for a room with 4 adults and our last day we never got any towels so we had to call down twice because they never arrived and we were told to wait in our room for them. Overall, I don't think we would stay again and I really should have paid more attention to the reviews.