The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property
Hotel with bar/lounge, near Canal Street

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Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Cocktail bar
Lobby
Front of property - evening/night
Cocktail bar
Experience the historic charm of The Eliza Jane, in The Unbound Collection by Hyatt. Near Canal Street and Caesars New Orleans Casino, unwind with a drink at the bar or explore a good book from the library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Bar/lounge
  • 2 meeting rooms
  • 24-hour front desk
  • Library
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CA $192
CA $272 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Publishers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Interior Atrium View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Editors, 2 Queen Beds with Sofa bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Editors)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
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About the area

Map
315 Magazine St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 6 min walk - 0.6 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 11 min walk - 1.0 km
  • National World War II Museum - 14 min walk - 1.2 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk
  • Canal at Magazine Stop - 3 min walk
  • Canal at Decatur Stop - 3 min walk
  • Canal at Camp Stop - 4 min walk

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬3 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wow Cafe - ‬3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

The Eliza Jane, in The Unbound Collection by Hyatt puts you in a great location, within just a 10-minute walk of Canal Street and Caesars New Orleans Casino. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Also, Bourbon Street and Audubon Aquarium are within just a 10-minute walk. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Canal at Magazine Stop is 3 minutes and Canal at Decatur Stop is 3 minutes.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 196 rooms

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM

Special check-in instructions

    • The property charges 2.03 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (USD 55 per day; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • 2 meeting rooms
  • Conference space (1729 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • First-run movies
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

The Press Room - Onsite cocktail bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 32.84 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25.00 per person
  • Credit card charges are subject to an extra charge of 2.03 percent

Parking

  • Valet parking costs USD 55 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

Does The Eliza Jane, in The Unbound Collection by Hyatt offer free cancellation for a full refund?

Yes, The Eliza Jane, in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Eliza Jane, in The Unbound Collection by Hyatt?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Eliza Jane, in The Unbound Collection by Hyatt?

Yes. Valet parking costs USD 55 per day.

What are the check-in and check-out times at The Eliza Jane, in The Unbound Collection by Hyatt?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at The Eliza Jane, in The Unbound Collection by Hyatt?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (6-min walk) and Fair Grounds Race Course (7-min drive) are both nearby.

What is there to do at The Eliza Jane, in The Unbound Collection by Hyatt and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around The Eliza Jane, in The Unbound Collection by Hyatt like?

The Eliza Jane, in The Unbound Collection by Hyatt is a short 3-minute walk from Canal at Magazine Stop and 2 minutes' walk from Canal Street. Travelers love the hotel's prime location.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel is top notch! Loved everything about it!
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ceredig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can't wait to go back!
I planned a surprise birthday for my partner and this was where the group stayed. The hotel was great. They offered live music and it was nicely decorated for the Holiday Season. We arrived a couple days after the NYE incident and the staff did their best to make our trip memorable for our friends. Even though its a converted hotel, the rooms were really nice. I enjoyed our suite and it's furnishings. The beds were comfortable and they accommodated my feather pillow allergy with no issues.
Anamaria, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hector, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional stay
The front desk clerk Charles was so welcoming the hotel is very clean friendly staff room service was excellent. I will only stay here when visiting New Orleans
Joy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kajsa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place to stay. Short walk to the madness of the French Quarter
Kyle, 5-night trip
Verified Hotels.com guest review

8/10 Very good

allie, 1-night trip
Verified Hotels.com guest review

6/10 Good

DO NOT CHOOSE A CORNER KING SUITE
We loved the location of the hotel, as well as the reception area, bar and lobby. We booked a corner King suite, which had a lovely interior. Here were the problems….. even though the room had massive windows. You could not leave your curtains open because there are buildings both to the right and left of the room. Hence, the room was very dark. Also, room 239, the rear right corner suite on the second floor, is extremely noisy. We had a three night stay and on at least two of the nights were awoken at approximately 4:30 AM by the sound of garbage trucks picking up garbage from large containers on the street below us. The first floor of the hotel is fun and funky but I will not book this hotel to stay in again.
Glenn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Single night in Nola with a couple hiccups
The property is beautiful. Amazing design and stylings. Stopped into New Orleans for 1 night as part of a cross country road trip and glad we chose the Eliza Jane. Friendly staff, great atmosphere at the bar, and the live jazz band were great. Our room was very clean and well kept. Made for a comfortable stay. Only 2 complaints. Due to Mardi Gras we could not park at the hotel which made for an adventure in getting to the property. The location is right on the parade route but was not listed anywhere in the website about possible issues. Second complaint was very low water pressure in our shower. Not the end of the world but was unexpected.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is excellent and in a really convenient spot for exploring the city. The staff were friendly and accommodating and the vibe is good. We would definitely stay here again.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

EJ
Very charming, friendly hotel which was very clean.
Steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay at the Eliza Jane
Loved our Stay at the Eliza Jane. Hotel had a cool vibe and very clean. Bed was very comfortable and hotel had nice amenities. Hotel bar was great and had good food/drinks. We really loved the location of this hotel. Very conveniently located a couple of blocks from the French Quarter and the area around and on Magazine St had a lot of cool spots! Would definitely stay here again!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool ambiance and cool vibe
Natalie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Stay
Best stay ever! Needed luggage rack for large suitcases
Marvin, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone goes above and beyond for you. We always recommend the Eliza Jane to our friends. Will be back. Thank you
Scott, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fitz and the team at Eliza Jane are top notch, the property is vibey and conveniently located just outside the quarter. Looking forward to our next stay
Christopher, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Nice Place
Everything was very nice. The atmosphere eas amazing, drinks at the bar were top notch. Only issue I had was booking a king bed & we received a room with a full size bed.
Dylan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed with our stay - I would not recommend this place. The negative reviews you see are true and the service issues seem to be increasing. I tried to reach a GM to share the feedback via direct email, Instagram message, and via the front desk staff but never heard back. Property: amazing location and gorgeous building. The design is so unique. It has so much potential but isn’t well kept. There were massive stains in the hallways and in our room. Room: nice and spacious, with a comfortable bed but again, it had so much potential but wasn’t executed well. In addition to the carpet stains, the towels also had stains. While the room was beautiful, the lighting is so dim you can barely see anything. Service: biggest issue here was the horrible service. All staff lack basic hospitality. They don’t make eye contact, never say “please” or “thank you” or “welcome” etc, and they are discourteous. Our room wasn’t cleaned each day unless we called for it. We tend to call for HSKP when we leave our room each morning with hopes that it will be clean by the time we arrive in the afternoon. However, this never worked out for us though it works at any other hotel we have visited. On the second to last day we asked for housekeeping three times before they came and had to sit outside waiting for them to be done. Same thing on our final night too. We called at 10am and by 2pm the room still wasn’t cleaned. The Front Desk Agent took no responsibility.
Inshiya, 5-night romance trip
Verified Expedia guest review

8/10 Very good

No review
Fernando, 5-night romance trip
Verified Expedia guest review

6/10 Good

We stayed for 7 nights over the holidays and thought the decor and building was beautiful. A few things I had overlooked when booking were the reviews that mentioned the 3 main issues we had. Our ac didn't really work and was always off and on and in need of adjusting, the noise every night from the lower bar was very loud and disruptive. It's an open concept and with the hollow wood doors, you hear everything. And then when it came to our room we couldn't get more than 2 waters per day yet paid for a room with 4 adults and our last day we never got any towels so we had to call down twice because they never arrived and we were told to wait in our room for them. Overall, I don't think we would stay again and I really should have paid more attention to the reviews.
Joanne Pauline, 7-night family trip
Verified Expedia guest review