The Resort @ Dolphin Heads

3.5 star property
Mackay beachfront hotel with 3 outdoor pools and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Exterior
Breakfast, lunch, dinner served; seafood, pool views
Reception
Poolside bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Free parking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Television
  • Garden
The price is CA $147
CA $162 total
includes taxes & fees
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

Pool View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Ocean View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Family Studio

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Economy Studio, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740

What's nearby

  • Eimeo Beach - 3 min drive
  • Northern Beaches Bowls Club - 6 min drive
  • Bucasia Beach - 8 min drive
  • Mackay Base Hospital - 18 min drive
  • Mackay Marina Village & Shipyard - 21 min drive

Getting around

  • Mackay, QLD (MKY) - 24 min drive
  • Mackay Station - 21 min drive
  • Mapalo Station - 33 min drive
  • Nabilla Station - 34 min drive

Restaurants

  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪Andergrove Tavern - ‬14 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Deck Steakhouse - ‬21 min drive
  • ‪Debbie's Seafood - ‬17 min drive

About this property

The Resort @ Dolphin Heads

Situated by the ocean, The Resort @ Dolphin Heads is a great choice for a stay in Mackay. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at Salt Restaurant/Bar, which serves seafood and is open for breakfast, lunch, and dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 4:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu
  • Pool gate

What to do

  • On the beach
  • Beach volleyball
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference center (2153 square feet of space)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 1990
  • Garden
  • Picnic area
  • Terrace
  • 3 outdoor pools
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number 3830574

Also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

Frequently asked questions

Does The Resort @ Dolphin Heads offer free cancellation for a full refund?
Yes, The Resort @ Dolphin Heads does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Resort @ Dolphin Heads?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at The Resort @ Dolphin Heads?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Resort @ Dolphin Heads?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Resort @ Dolphin Heads?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Resort @ Dolphin Heads and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. The Resort @ Dolphin Heads also has access to a nearby health club.
Are there restaurants at or near The Resort @ Dolphin Heads?
Yes, Salt Restaurant/Bar offers alfresco dining, seafood, and pool views.
Does The Resort @ Dolphin Heads have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Resort @ Dolphin Heads like?
The Resort @ Dolphin Heads is in Dolphin Heads. Popular attractions include Eimeo Beach, which is 3 minutes away by car.

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Great location
Stunning location Dated rooms Pretty clean except throw was stained Hard bed Restaurant was low quality and didn’t allow the bill to be added to the room No wifi in room despite being on the listing
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Maika, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Dolphin Heads Whitsunday resort
Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”. Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee. The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym. Breakfast served on weekends from 8.00. Rooms are average quite roomy but looking tired. Bed was comfy. I thought the’resort’ in total felt a bit dead.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Dolphin heads resort, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust
Michael, 5-night trip
Verified Hotels.com guest review

6/10 Good

. outdoors is gorgeous - pools and lawns perfect. the cafe/restaurant isn’t open sundays or mondays which is a bit crap tbh
Bianca, 1-night romance trip
Verified Wotif guest review

8/10 Very good

The sea view is stunning! Very relaxing. However the room was basic and needs updating and repairs.
Jim, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

View from the room was incredible, pool area was lovely. Restaurant food was very good, loved the Neptune Chicken 😋
Carl, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Rooms are dated but the view makes up for it.
Dominica, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great for families
Lisa, 1-night trip
Verified Wotif guest review

8/10 Very good

Beautuful location, Resort bar and restaurant were little out dated.as some of the rooms as there were a few of us staying. Food was great though. Seemed a little short staffed,
Angela, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Room had a stunning view of the ocean, the room had good space but had an unpleasant smell, though was reasonably clean. Friendly staff with good service and very accommodating. Overall i really enjoyed my 2 nights stay and i would definitely stay again.
Constance, 2-night trip
Verified Expedia guest review

8/10 Very good

Beautiful views. Lovely and peaceful. Some chairs or sun loungers would be nice in grassed areas
Donna, 2-night trip
Verified Wotif guest review

6/10 Good

Loved the location, ocean view room is worth it. Could use a playground or something like that for kids. Rooms are basic but good for the $
Samantha, 2-night family trip
Verified Wotif guest review

8/10 Very good

Patricia, 3-night trip
Verified Wotif guest review

8/10 Very good

great location
Paul, 2-night trip
Verified Wotif guest review

8/10 Very good

Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset. No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
Rachel, 5-night trip
Verified Expedia guest review

8/10 Very good

Amazing staff, location and food!!! The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed). Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon. Also special mention to the staff, They were amazing, Very friendly and helpful!
Brad, 1-night family trip
Verified Expedia guest review

8/10 Very good

Enjoyed my stay.
Craig, 6-night trip
Verified Wotif guest review

10/10 Exceptional

Lady at reception was wonderfull
Blake, 1-night trip
Verified Expedia guest review

8/10 Very good

Outstanding views over the southern Whitsunday islands
Warren, 4-night romance trip
Verified Wotif guest review

6/10 Good

Alison, 2-night trip
Verified Wotif guest review

8/10 Very good

Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again
Wendy, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

I had a balcony room overlooking the water, truly beautiful location. The room was good, fairly well maintained, clean and a pleasant place to be, especially for the rate.
Michael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Expedia guest review