2/10 Poor
20 Feb 2024
The hotel has no AC and my room, while having a lovely view, would be 85 degrees F in the afternoon and early evening. The "fan" in the room barely worked, making the room inhospitable. It claimed to have a restaurant other than breakfast - it consisted of 3 items. The one I selected, lasagna, was a grocery microwaved dish which I only had when the guy at the front desk couldn't help me order delivery and didn't tell me that there was a grocery around the corner (the location is terrible in terms of convenience). I paid for 5 nights and left after 2 as I couldn't sleep in that heat. While I don't expect everyone in a foreign country to speak English, the "front desk clerk" didn't even understand the term "check out". A couple I was traveling with had a toilet that wobbled and was unsafe and they didn't even try to fix it. It was so bad I didn't even ask for my money back for the remaining 3 nights and checked into the Sheraton which was great.
Karen
Karen, 5-night trip with friends
Verified Expedia guest review
