This place has a great location, fairly close to train station, malls, shopping, and dining. Immediately upon approaching the front desk to check in (a little early at 1330), we were told very abruptly that check in was at 1500 and early check in was not an option. We were allowed to leave our bags though so we went to get something to eat and kill time. When we finall checked in, we tried to call another room which our friends were staying in and noticed there was no phone in the room. When inquiring about this, we were told straight up that they removed the phones so they wouldn't have to answer calls from quests and thus, decreased the front-end staff to decrease costs. The stay was comfortable and the room was spacious, but it was nothing special. I have tattoos so was unable to use the onsen as I couldn't cover them all. We did not eat breakfast because it seemed over-priced for what it was and was able to find better options close bye.