Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
What's nearby
Santafé Mall - 3 min walk - 0.3 km
Oviedo Shopping Center - 3 min walk - 0.3 km
Medellín Clinic - El Poblado - 15 min walk - 1.3 km
Poblado Park - 19 min walk - 1.6 km
Lleras Park - 3 min drive - 2.1 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
Aguacatala Station - 18 min walk
Poblado Station - 28 min walk
Airport pick-up service
Area shuttle (surcharge)
Restaurants
Pizzeria Olivia Cc Santa Fe - 4 min walk
Archie's - 3 min walk
Sandwich Qbano Santafé - 5 min walk
Il Forno - 3 min walk
Todo Fresa Café. C.c. Santa Fe - 4 min walk
About this property
NH Collection Medellín Royal
You'll be in a fantastic location at NH Collection Medellín Royal, just a 5-minute walk from Santafé Mall and Oviedo Shopping Center. You can visit the spa to indulge in massages, facials, or aromatherapy, and Cygnus serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
135 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Transfers
Airport pickup on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Water dispenser
Working away
Business center
Meeting rooms
Conference space (97 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2008
Terrace
Television in common areas
Piano
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Dining
Cygnus - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 37660 to 75321 per person
Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
Area shuttle service is offered for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 154 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal
Frequently asked questions
Does NH Collection Medellín Royal offer free cancellation for a full refund?
Yes, NH Collection Medellín Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Collection Medellín Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Medellín Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of COP 154 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Medellín Royal?
Yes, there's free self parking.
Is airport shuttle service offered by NH Collection Medellín Royal?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 112000 per vehicle.
What are the check-in and check-out times at NH Collection Medellín Royal?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at NH Collection Medellín Royal and nearby?
NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near NH Collection Medellín Royal?
Yes, there's an onsite restaurant, Cygnus.
What's the area around NH Collection Medellín Royal like?
NH Collection Medellín Royal is a short 3-minute walk from Santafé Mall and 3 minutes' walk from Oviedo Shopping Center. Travelers love the hotel's prime location.
NH Collection Medellín Royal Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Shopping malls
Restaurant
Food
Bed
Cities
Amenities
What guests liked
Breakfast was consistently described as delicious, amazing, incredible, and good with a wide variety of options. (34 reviews)
The pool area was excellent and a great place to relax. (7 reviews)
The property's restaurant offered a nice dining experience with a good menu and attentive staff. (7 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
16 Nov 2024
a s g
a s g, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
jose
jose, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Claudia
Claudia, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
alfredo
alfredo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Karen
Karen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
ROBERT
ROBERT, 3-night trip
Verified Hotels.com guest review
6/10 Good
25 Aug 2024
Nice
Renan
Renan, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Very nice
Juan
Juan, 2-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Good hotel
Good hotel with comfortable beds and excellent breakfast. Dinner was average.
William
William, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Excelente el servico, habitaciones cómodas, la comida muy buena. La limpieza le doy 10 agradecida de Doralba, por mantenerla en óptimas condiciones en toda la estación. Recomendación, debería tener un poco mas de ambiente en música fines de semana.
ROSELINE
ROSELINE, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 Aug 2024
It was ok. Nice environment but they have a non working air conditioner very bad also the phone never work so we had to walk down to complain.
mao
mao, 8-night trip
Verified Expedia guest review
6/10 Good
17 Aug 2024
Zero sound proof
Bogdan
Bogdan, 3-night romance trip
Verified Expedia guest review
2/10 Poor
17 Aug 2024
Horrible service
Moises
Moises, 8-night trip
Verified Expedia guest review
8/10 Very good
16 Aug 2024
Great stay, doors to hotel room can be more soundproof
Cherise
Cherise, 4-night trip
Verified Expedia guest review
8/10 Very good
16 Aug 2024
Clean, modern and quiet
Clean, modern and on a very quiet neighborhood. Facilities were modern and rooms were super clean and spacious. However, it is not really walkable to the Pablano district where all the restaurants and the vibe of the city is. Traffic is bad and so we had to take a cab every time we wanted to go anywhere. Close to a mall.
Meera
Meera, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Jesus
Jesus, 2-night business trip
Verified Hotels.com guest review
6/10 Good
11 Aug 2024
didn't like the breakfast
didn't like the bed
Carolina
Carolina, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Great stay.
Carolina
Carolina, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Good
Romulo
Romulo, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Overall a great hotel to stay
Lina
Lina, 13-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
emelia
emelia, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
27 Jul 2024
Worst supposed high end hotel
Lock was broken on the hotel door allowing anyone to go in. I only discovered it later leaving my hotel room exposed. Snobbish recepción desk. When my friend visited me they said that there is a $40 charge for visitors to go up to my room. I have never heard of this in all my years of travel. And then later on at night I noticed this policy was unenforceable as no one was checking who could come in or out. Seems like a form of extortion.
Eric
Eric, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Hotel was excellent overall. Staff was friendly but one thing about this hotel the mattress was SUPER hard. They made it better by adding a topper but that’s my only knock on this hotel everything else was on point.
enzo
enzo, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
Pool size large for swimmers. Hotel food & services excellent. Very good area. Hotel staff friendly always willing to help with a smile
Alan
Alan, 5-night romance trip
Verified Expedia guest review
6/10 Good
22 Jul 2024
El hotel esta localizado en un area tranquila, cerca de los centros comerciales y restaurantes. Bastante sencillos los cuartos, nada fancy, pero personal siempre complacoente y servicial