Harbour Grand Hong Kong, Hong Kong

Pro's - Relatively quiet location with good metro access. Super friendly and helpful staff. Opulent lobby. Convenient hotel shuttle to/from Check Lap Kok airport. Clean rooms with all amenities. Con's - Rooms are dated and could do with a modern makeover.

I have a very bad experience at the hotel. Run away ! When I was doing my check out, they charged me extra things ( 2 bottles of wine ). Also, service room didn’t show up to clean my rim for two days. On top of that, they cannot provide any help to arrange a taxi to the airport.

Spectacular view of the harbour, beautiful lobby area, and a lovely pool would make this property almost perfect if it wasn't for the dumpy room. We were offered a complementary 'upgrade' to a deluxe room on the 32nd floor. The view of the harbour was excellent but the room was in desperate need of a makeover. The walls and furniture were banged up, and the carpet was marked with dirty foot traffic marks, it was clear this room was extensively used. The king-sized bed was also less than satisfactory, it was lumpy and uncomfortable. For the price we paid, my expectations were not met.

Hotel is conveniently located close to a subway station . Lots of restaurants nearby that offers great choices. Staff are very responsive to fix things that don't work inside the room. The overall hotel amenities are great. They've got a very nice gym and swimming pool. The lobby looks gorgeous. But the room amenities are a bit worn down by years of use. The carpet and the sofa may need a good cleaning.

Central location that is close to MTR, buses, and good restaurants. Free shuttle bus from Airport Express HK station is great.

Needed a quick night in Hong Kong in between flights. The hotel is one of the drop-off stops for the airport shuttle, which was very convenient. It also had its own airport shuttle service. The service was great - we were greeted and checked-in quickly and with ease. The room was spacious; everything was very modern and very clean. We got an upgrade, and got a room with a great view of the waters. This hotel is located in a very convenient area - close to MTR, shops, and restaurants. Would definitely stay here again.

We loved everything and would come back soon. Thank you for upgrading to club rooms Appreciate highly

The staffs are very efficient and friendly. The location is close to MTR so getting around HK is great. Choosing Club level room provide "excellent breakfast" and "afternoon tea" and "happy hour drink" and it is a good deal if you stay at the hotel during those hours.

An outstanding property. Spectacular views and a very convenient location.

The hotel is well maintained and the staff are friendly. Unfortunately, our bathroom was dirty upon arrival and though we mentioned this to front staff it was not cleaned well the next day.