8/10 Very good
5 Jan 2025
Think twice before staying
The stay was okay. When I first arrived, the young guy thought it was funny when I had to walk to the front office to find out why i had to wait two hours for my bags to arrive to my room. I noticed some Locals checking in the young guy stated once he finishes helping them, he would bring the bags to my room. I was annoyed so i requested my bags and i took them to the room myself. then i had to walk back to the front to notify them that the tv wasn't working and l just wanted to relax in my room. I was a little annoyed with the front desk staff when i shared my concern regarding the tv not working and the hot water handle was broken, and the bathroom light kept flickering it would not fully turn on, I felt as though i was in the dark at a club. The front office told me that someone would be to my room to fix everything and that never happened. I am a travel agent, and I frequent Negril looking for places to accommodate my clients and I'm sure if I'm happy with this place. This is the second time I've stayed at this location and been disappointed with the staff as well as the food preparation. The food is not recommended at this location. its best to buy off the property. But the overall design of the rooms is amazing the bed is very comfy. Just need better office staff and cooks
Kashan
Kashan, 1-night trip
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