Watsonville, CA (WVI-Watsonville Municipal) - 17 min drive
Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 min drive
Monterey Peninsula Airport (MRY) - 44 min drive
Restaurants
McDonald's - 2 min walk
Mariannes Ice Cream - 3 min walk
Jack in the Box - 9 min walk
Starbucks - 8 min walk
Taqueria Los Pericos - 12 min walk
About this property
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel puts you within a 10-minute drive of Monterey Bay and Santa Cruz Beach Boardwalk. Guests can take a dip in the seasonal outdoor pool, and the sauna makes for a relaxing end to the day. Also, this hotel is within a short drive of Capitola Beach. Fellow travelers love the comfortable beds and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
100 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning
Coffee/tea in a common area
Water dispenser
What to do
Winery tours nearby
Working away
24-hour business center
Meeting room
Conference space (800 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Seasonal outdoor pool
Sauna
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave (on request)
More
Housekeeping (on request)
Fees & policies
Parking
Covered self parking costs USD 10 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
The seasonal pool is open from March to October
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?
Yes. Self parking costs USD 10 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel has a seasonal outdoor pool and a sauna.
What's the area around Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is a short 1-minute walk from Ocean Street and 13 minutes' walk from Pacific Avenue. Travelers say that the hotel is in a great location.
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Parking
Bed
Location
Elevator
Shower
Bathroom
Food
What guests liked
Breakfast was a highlight with many guests praising its quality and variety. (55 reviews)
The property is near great food places and offers a good breakfast. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
25 Nov 2024
Perfect place to stay
The staff was quick to help me get my room. Let me check in early, was accommodating of my service animal. Will stay again. As a cherry on top, within five minutes of the boardwalk.
Jesse
Jesse, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Christine
Christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Ashleigh
Ashleigh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Carrie
Carrie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Adrianna
Adrianna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Excellent stay. Huge room. Always like this hotel
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
art
art, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Easy check in and check out with a very friendly staff. Lobby and hotel room were super clean and there was a nice selection for breakfast. Definitely will be staying here next time I am in town.
Jillian
Jillian, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
Awesome location and good hotel, few things need
Service was offered around 4:30 when I was back in the room, Ideally service should always happen in between Check out times and CHeck in times.
Also Bed was a bit uncomfortable for my back
Sanjiv
Sanjiv, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Patricia
Patricia, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
alecia
alecia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
D
D, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Sep 2024
Andre
Andre, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
9 Sep 2024
Dorothy
Dorothy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Sep 2024
Did not stay at the hotel due to no parking for my service truck. Had to book a hotel else where. Cannot get refund. Unsatisfied with hotels.com customer service.
Todd
Todd, 1-night business trip
Verified Hotels.com guest review
6/10 Good
3 Sep 2024
Asked for receipt and he couldn't give us one. We paid at hotel and on website it says if we pay at site to get receipt from them and he would not. I even showed him email.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
2 Sep 2024
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Aug 2024
The property was okay but needs some updates to the rooms. Curtains, shower curtains, refrigerators, some of the beds squeak and move too much. Breakfast was okay.