2/10 Poor
6 Jan 2025
At least it's close to the port...
We arrived to check in aroun 8:45 pm. We were told that our room was not marked as being ready for check in yet... at 8:45 at night... amd that she needed to check with housekeeping to see if that was true or not. After about 30 minutes of waiting, my husband asked the front desk for am update. He was told, "Give me a minute." After we had been waiting a half hour already! Finally, around 9:30 pm, we were finally told we could check in. Super fun trying to keep a hungry family of 7 happy in the lobby for nearly an hour. When all was said and done, she told my husband he could have a beer from the cooler because of of the trouble. We dont drink, so he got a little pack of mini Oreos instead... almost enough for each person in our family to have 2 mini Oreos. Needless to say, checkin was rough... and then our "clean" room had hair all over the extra blanket and pillows as flat as pancakes. Pretty much the only upside has been proximity to the cruise port.
Verified traveller
1-night family trip
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